Riviera Maya Apart Hotels

"Staff very friendly"

"Clean room, good food, lots of wild life. Only issue was no hot water in the shower. "

"Great food and great services "

"Didn’t have children "

"Everything pass expectations we definitely go back again "

"I had a great stay at Hotel Xcaret México. The all-inclusive experience is amazing—not just food and drinks, but also access to parks, which makes it very unique. The resort is beautiful, surrounded by nature, and the rooms are clean and comfortable. Food quality was excellent, though reservations for popular restaurants can be hard to get. Overall, a perfect mix of relaxation and adventure—highly recommend!"

"You had to make reservations for certain restaurants as not all are open all the time. The restaurant schedule is confusing. Some people were getting a tour and things explained to them but we got nothing explained to us about the property. It was check in and nothing. Also note there’s different levels of service you get with the color of your band. Loved though that you don’t have to wake up at 7am to find seats at the beach and it was more relaxing vs wild with kids. "

"Highly recommend if you're looking for an alternative to mega-resorts. Property size made it easy to navigate, especially if travelling with friends. Food options were all tasty, pool & room service reasonably speedy. Nice rooms. A couple notes for your booking consideration, if you're oceanfront but lower floor, your ocean view may be obstructed by trees. If you use resort credits for the spa, you only have access to the treatment not the facilities-- which was strange. There were lots of weddings, at least one for each day we were there. Also, a fair amount of corporate travellers. On the last day, people were running around in suits and lanyards-- usually the scene I'm trying to leave back home. Lastly, just a tip not an issue, prices in their bottle shop were 4-5x higher than at home prices, so if you want something specific bring it with you."

"Initially had a swim out room on the seaside suite side of the resort. If you don’t want to constantly hear loud music and screaming 24/7 I would highly recommend booking on the palm side of the resort. It is a night and day difference and so peaceful and quiet. Exactly what we were looking for! All the staff were super accommodating and friendly, the palm side of the resort is a lot nicer and more of the restaurants are on that side as well as access to all pools. Our trip was changed for the better immediately after changing to the palm side of the resort and had no complaints once being switched. Excellent service, lots of food options, cabanas everywhere, and beautiful. "