Richmond Heights Hotels, Taupō

"Room was comfortable; staff were friendly and helpful; view from room onto Lake Taupo was excellent, particularly with one stunning sunset."

"The room had just been cleaned prior to us arriving - was clean and tidy although certain areas could do with a deep clean - All staff were friendly and polite "

"We had a view across the water which was stunning!! The room was great, with a kitchen. Comfortable beds. The washer and dryer was available too. Walking distance to town centre. The staff were excellent. I would definitely recommend this place. "

"Na"

" There are no plates or bowls spoons or knives. the TV did not work when we arrived the shower curtain is far too small and short Consequently the water goes everywhere. the apartment needs to be decorating. It looked old and well used."

"We enjoyed the pool and room upgrade "

"Clean and tidy and convenient location. Only downside was the housekeeping was not done. "

"Good location"

"My room was great. Loved the big bathroom, cozy kitchenette, and the spa separate from the room. Bed was good, but not great. Location was great and the view was beautiful. I would stay there again. My only complaints: the wifi by the lake was terrible. Normally, this would not be an issue for me but when traveling internationally and trying to arrange the next part of your journey, it's kind of a pain when you can't even get a page to load. Also, the spa: it is a huge round tub that has to be filled when you arrive. The problem is this done using a sink faucet. After letting it run for 25 minutes, we had about 6 inches of water. It was going to take hours to fill where we wanted it. Had we known, we would have started to fill it before we left for dinner. Because we didn't, it ended up being kind of a waste. A sign at the tub letting us know in advance would have been helpful. But now that I'm telling you, don't make the same mistake and you'll have a great time"