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Overview of The Reef Resort - Heritage Collection

Photo gallery

Featured image
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
Terrace/patio

The Reef Resort - Heritage Collection

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Breakfast available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Explore the area

    Popular LocationWaipahihi Botanical Gardens11 min walk
    Popular LocationTaupo Hot Springs15 min walk
    Popular LocationThree Mile Bay3 min drive
    AirportTaupo (TUO)6 min drive

Choose dates to view prices

Studio, 1 Queen Bed, Lake View

5/5 guest room rating
  • 24 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Luxury Studio, 1 King Bed with Sofa bed, Lake View

4.9/5 guest room rating
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Apartment, 3 Bedrooms, Lake View, Lakeside

5/5 guest room rating
  • 235 sq m
  • Lake view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

Room, 1 Bedroom, Garden View, Garden Area

4.9/5 guest room rating
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Apartment, 1 Bedroom, Poolside

4.7/5 guest room rating
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Apartment, 2 Bedrooms, Lake View, Lakeside

  • 185 sq m
  • Lake view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Room, 1 Bedroom

4.5/5 guest room rating
  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Poolside

5/5 guest room rating
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Apartment, 1 Bedroom, Lake View

4.8/5 guest room rating
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Luxury Studio, 1 King Bed with Sofa bed, Pool View, Poolside

5/5 guest room rating
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed

4.9/5 guest room rating
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

About this area

Taupo

Located in Taupo, The Reef Resort - Heritage Collection is near the airport and on the waterfront. While the natural beauty of Lake Taupo and Huka Falls can be enjoyed by anyone, those looking for an activity can explore Taupo Hot Springs. Waipahihi Botanical Gardens and Taupo Bungy are also worth visiting. Take in the nearby slopes with downhill skiing, snowboarding and skiing lessons, or try out other outdoor activities such as sledging.
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Popular Location

What's nearby

  • Waipahihi Botanical Gardens - 11 min walk
  • Taupo Hot Springs - 15 min walk
  • Three Mile Bay - 3 min drive
  • Taupo i-SITE Visitor Information Centre - 4 min drive
  • Taupo Museum and Art Gallery - 4 min drive

Getting around

  • Taupo (TUO) - 6 min drive

Restaurants

  • Bistro Lago - 14 min walk
  • Spoon & Paddle - 3 min drive
  • Dixie Browns - 3 min drive
  • Plateau - 3 min drive
  • Malabar Beyond India - 3 min drive

About this property

The Reef Resort - Heritage Collection

Elegant beach motel and 2 outdoor swimming pools
At The Reef Resort - Heritage Collection, spend the day on the nearby beach or relax by one of the motel's 2 outdoor swimming pools. All 19 rooms boast jetted bathtubs, and offer free WiFi and flat-screen TVs. Guests will also find microwaves, hobs and electric kettles.
The Reef Resort - Heritage Collection offers 19 forms of air-conditioned accommodation with a safe and free newspapers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a jetted bath, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 8 AM to 8 PM
  • Airport shuttle on request
  • Ski shuttle nearby

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–9 AM: NZD 5.50-24.00 for adults and NZD 5.50-24 for children

Things to do

  • 2 outdoor pools
  • Bike rentals
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Microwave

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free tea bags/instant coffee
  • Microwave
  • Hob
  • Toaster

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 2 PM - 8:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 5.50 and NZD 24.00 for adults, and NZD 5.50 and NZD 24 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Reef Resort Taupo
Reef Taupo
Reef Hotel Taupo
The Reef Hotel Taupo
Reef Resort Heritage Collection Taupo
Reef Resort Heritage Collection
Reef Heritage Collection Taupo
Reef Heritage Collection
The Reef Resort
The Reef Resort Heritage Collection
The Reef Heritage Collection
The Reef Resort - Heritage Collection Motel
The Reef Resort - Heritage Collection Taupo
The Reef Resort - Heritage Collection Motel Taupo

Frequently asked questions

Can I cancel my reservation for free at The Reef Resort - Heritage Collection and receive a full refund?
Yes, The Reef Resort - Heritage Collection offers free cancellation on select room rates, because flexibility matters! Please refer to The Reef Resort - Heritage Collection cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Reef Resort - Heritage Collection?
As of 14 Apr. 2021, prices found for a 1-night stay for 2 adults at The Reef Resort - Heritage Collection on 2 May 2021 start from AU$189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Reef Resort - Heritage Collection have a pool?
Yes, this property has 2 outdoor pools.
Is The Reef Resort - Heritage Collection pet-friendly?
No, pets are not allowed at this property.
What time is check-in at The Reef Resort - Heritage Collection?
Check-in is from 2 PM - 8:30 PM. Late check-in is available during limited hours.
What time is check-out at The Reef Resort - Heritage Collection?
Checkout is at 10 AM.
Does The Reef Resort - Heritage Collection provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs from 8 AM to 8 PM (available on request).
Where is The Reef Resort - Heritage Collection located?
With direct access to the beach, this Taupo motel is within 1 mi (2 km) of Waipahihi Botanical Gardens, Lake Taupo and Taupo Hot Springs. Taupo Marina and Boat Ramp and Golf Club Taupo are also within 3 miles (5 km).

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 564 out of 744 reviews
5 - Excellent 76%
Rating 4 - Good. 158 out of 744 reviews
4 - Good 21%
Rating 3 - Okay. 16 out of 744 reviews
3 - Okay 2%
Rating 2 - Poor. 2 out of 744 reviews
2 - Poor 0%
Rating 1 - Terrible. 4 out of 744 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and well designed with a great view of the lake. It had everything I needed in it. My only comment it that the area downstairs that leads to the pool should be better lit. Perhaps with sensor lights.
Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely set up & both pools are awesome. Very quiet location.
Stayed 1 night in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private spa and space, large balcony overlooking the lake in close proximity, large living areas with the three bedroom apartment, perfect home to home living, it had everything including robes! :) - Thanks for an awesome stay!
Stayed 5 nights in Jan 2021

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