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Reviews of Hostal Vista Amazonas

3 out of 5
Hostal Vista Amazonas
Amazonas, 23-56, Quito, Pichincha

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 78 reviews" "
Rating 8 - Good. 22 out of 78 reviews" "
Rating 6 - Okay. 24 out of 78 reviews" "
Rating 4 - Poor. 5 out of 78 reviews" "
Rating 2 - Terrible. 4 out of 78 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a 2 or 3 star hotel a d you get what you pay for. The location was good and the staff where very friendly, helpful, and profesional. Really nice people and I missed them when we checked out.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Good location,friendly staff.Need update.Good value for money.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good Deal In Quito
Good central location (though a bit sketchy after shops close/8pm), great wi-fi, helpful staff, decent breakfast, HOT water (if not just contact the staff and it will get much hotter quickly:), clean and very secure. The dining room is very nice/old-school Ecuador, and the 2nd floor has a large outdoor patio. The single beds would be short if you are over 6', and they were a bit too firm for my current needs, but I made it work. Rooms cleaned daily. I doubt you could do much better for the price *anywhere* in Quito.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the $20 I paid for it.
Came in late. I tried to Facebook message them for a shuttle from the airport, but there was no response. Got there fine in a cab. Breakfast was simple but sufficient.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, extremely loud, no water from bathroom faucet. No safe in room.
Stayed 1 night in Aug 2017

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was much better
Stayed 3 nights in Jul 2017

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Budget Hotel in Quito!
For a budget hotel I was very impressed with this Hostal! The room was clean and good sized. Bathroom had plenty of hot water, not always the case in Ecuador. Very convenient location, close to alot of restaurants/activities, but far enough from all the noise. If I ever return to Quito I will surely use this Hostal (really a hotel) again!!
Response from General Manager on 20 Feb 2017
Thank you very much! We are making our best effort to trying to improve. Your feedback and appreciation is really valuable for us. Thank you very much

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a great price
This is an affordable hotel near plaza Foch where you can get a clean room for a great price. I checked in late at night and the receptionist was very friendly. Would stay there again.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Check carefully what this hotel charges you
The reception charged me twice the amount that hotels.com told me to pay. Yes, this hotel is inexpensive, but make sure you check the bill. Inexpensive hotels can turn out to be expensive.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best budget option in Mariscal!
This is the perfect budget hotel in Mariscal! The rooms are comfortable and well-furnished, they provide tons of warm blankets and they have HOT WATER. Many South American budget accommodations don't have this. The staff are super friendly as well, and it's only a short walk to the nightlife of Mariscal.

8/10 Good

kevin, SD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and value for money
Hotel had good wifi which can be received at room . Bare minimum breakfast but nothing to complain about . Hostel start were excellent . Overall would recommend .
Response from Jose on 13 Dec 2016
Thank you Kevin! we are glad you had a good time. Hope to see you some time soon!

6/10 Okay

Not Provided

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bit long in the tooth - but very central
Hotel has seen better days but not bad value for money considering the location.

10/10 Excellent

Bonnie, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and nice place to stay
Wonderful! Comfortable and services/friendliness was a "6" out of 5! This is well-beyond almost any place I have ever stayed (I've stayed at over a hundred hostels and budget hotels during my years of travels). Please ask for Jonathan. He has a nice little wall of thank you notes from all the satisfied short- and long-term visitors. Also ask for the newer remodeled rooms. They are great. How is it only a two start accommodation? Folded towel animals, decent-sized clean and pretty rooms (not bare-boned), good common area wifi, laundry and afternoon coffee available upon request, taxi/shuttle booking, tour bookings...there's a lot more neat or free perks I'm not mentioning. Jonathan will take care of you! Plus he speaks great English - not something you get at all hotels!

6/10 Okay

Nathan, Canada

Liked: Cleanliness
Disliked: Staff & service
Good location
I chose this hotel because it was in a good location to get to the old city easily (30 min walk/$4 taxi). The hostel served that purpose and provided a bed to sleep in. The service at the hostel was limited. The hostel desk has a sign that says service is important so if you need something just ask. I did not experience the service they suggested. On night one, the front desk didn't to give me a message from my tour operator that my tour time had been moved from 8am to 7am. This hotel also says it provides a breakfast starting at 7am. I went for breakfast and there were 3 other people but no food. I left at 7:25 and still no food yet. When I returned I asked the desk if they could book an airport transfer for me. My request was met with a sigh. He told me that I should flag a taxi. I told him I prefer to know a car is coming since I had an early flight. He made one call and told me that he would flag a taxi for me. He did flag a taxi in the morning but airport transfer service is listed on the sign. Finally, they guarantee hot water in the shower. Their sign suggests that you may have to run the water for a few minutes. I ran the water and 15 minutes later I felt guilty for wasting water so I got into the cold shower. Their were 3 people in my room. The 2nd person had a cold shower after running the water for 5 minutes and finally the 3rd person had a hot shower. We estimate it took 25-30 minutes of running the water before it got hot.

6/10 Okay

Naim, Kuala Lumpur

A value-for-money budget accommodation in downtown
A value-for-money budget accommodation in downtown Quito. Amenities are within easy access, and an ideal pick-up for travel agencies conducting tours around Quito.

8/10 Good

Kevin, Windsor Ontario Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good budget choice, in good location
Nice, good service, friendly stafg, good breakfast included, quiet. Some character, older building

6/10 Okay

Ian, Sacramento, CA

Liked: Staff & service
Disliked: Property conditions & facilities
Overpriced
Stayed one night. Toilet would not stop running and was running onto floor. They shut the water off and said they would fix it the next day. Didn't offer us a room change or a discount. Overpriced for $45.

6/10 Okay

Verified traveller

Liked: Staff & service
Good location, friendly and helpful staff
For the price, this Hostal is what one can expect. For a longer stay, a better bathroom would be nice. The room was reasonably clean and what matters, the people at the front desk were very helpful and always pleasant. Could be a bit noisy depending on the time of the year, but it is very central.

4/10 Poor

Wendy, Midland

Disliked: Cleanliness, property conditions & facilities
A bit scruffy
We got in very late- after 1:00 am. Security was fine. The fellow at the front desk came and unlocked the front door. The outside of the hostal looks the best. The place has good bones, but is run down. Our room was really dark. Breakfast was sparse. Staff whipped up some fluffy scrambled eggs though. Staff wasn't friendly. Everyone had enough hot water for their showers.

2/10 Terrible

Douglas, Venezuela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THEY CANCELLED MY RESERVATION!
After a long trip i got to the hostal and i got there the guy said, sorry sir, we don't have your reservation booked, expedia never sent the emai confirmation!. imagine everyone after your long way trip to another country find yourself in the situation to kick the streets looking out for another place to stay, you're supposed to be tired and be wanting to rest, instead walk out on the streets looking for a room. Who's fault is this?. Expedia?. The Hostal?. Really bad experience overall!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not as nice as I was expecting
From the other reviews I was expecting something nicer. Room was very small. The blankets they provided were not very warm and we all spent the night cold. Breakfast was not very good at all. White bread, cut-up hot dogs, butter and very weak coffee. No eggs and not even jam. For the price you could easily find something nicer.

4/10 Poor

terry, california

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
noisy
bed was `fine. no english tv , but spanish is what is spoken in equador. breakfast was good, with scrambled eggs, juice, strong coffee. but 20 backpackers from europe came and made noise like screaming children. at midnight , even one am . . and the night person might have said 'be quiet, there are people sleeping ' , but he didn't. they stayed in the lobby and yelled at each other. girls screaming and giggling. i got up and yelled at one of the workers to shut the inconsiderate babies up. and i don't think i should have had to . . so my advise is to train the night shift person to open the door for loud guests, then walk them to their rooms, while asking them to respect the other sleeping guests and keep their loud mouths quiet.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
good deal for the price
had a comfortable stay before flying from Quito to Cuenca. Good area and surroundings, felt comfortable walking around. Close to bar area but still reasonably quiet, close to ATMs and numerous restaurants. Friendly service as well. Only complaint is that the Hotels.com listing advertises a shuttle bus to the airport. There is no shuttle, although they were very helpful in calling a taxi ($30 one way, arranged by hotel). I had assumed, after reading their description, that I would be able to take a shuttle bus (I had assumed that this might be $10 instead of $30, since the ad mentioned there was a small fee for the shuttle).

8/10 Good

Gloria Diaz

Liked: Property conditions & facilities, room comfort

6/10 Okay

tuna boat, San Diego

Liked: Cleanliness, staff & service, room comfort
Okay in Riobamba
It was okay. It's reasonable for what you get in return.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yolanda, Texas

Liked: Staff & service
Good location
Close to Mariscal handicraft market and many restaurants and shops. Staff very nice and helped us with taking luggage up and down the stairs. Room was clean with private bath. Breakfast was good and the restaurant provided a hearty lunch meal at a very affordable price.

8/10 Good

Dan C, Las Vegas

Liked: Staff & service, room comfort
Decent value
The rooms are pretty large and have a desk. The WiFi was great. The bathroom is small, which is the case with most budget places in Ecuador, but the hot water worked well. This hostal is located on the busy Rio Amazonas Blvd., a major bus route, and is close to the Marsical party neighborhood, so outside noise is an occasional annoyance at night. The hotel staff speaks little English, but they do try hard to help you. Breakfast is continental with an extra like a slice of ham, scrambled eggs or even a hot dog. The only choice you have is whether you want milk in your coffee. There is no elevator. Security is good, as everyone is buzzed in or out.

4/10 Poor

norskenut, usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ol' Smelly
Looks good from the outside. Smelly and dirty inside. A solid breakfast .tho'. Cold shower, The desk clerk, Pablo was a good man.

6/10 Okay

Jen, Kelowna

Liked: Staff & service
Good service, friendly
Picked us up from the airport as promised and on time. Front desk staff spoke English which was helpful. Included breakfast and Wifi. They made us breakfast earlier than breakfast was offered because we had to catch an early flight without us asking! They also called and booked us a room somewhere else 4 days later when we returned because they had no rooms.

8/10 Good

Cumbia Dancer, Edmonton, AB, Canada

Liked: Cleanliness, staff & service, room comfort
Paper thin walls ;-)
walls are paper thin so, could hear everyone next door...

6/10 Okay

Bob & Maria, Oakville, ON, Canada

Liked: Staff & service, room comfort
Quito Mariscal Decent and secure.
Two people, 4 nights Nov 2012. Good spot, ok bkfst incl., decent signal on WF, helpful staff. Back rooms quite quiet, LOTSA hot water 24/7. Right next to 3+ star hotel so security by proxy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Quito!
This was my first time in Quito on my way from Banos, to Lima, Peru, and I very much liked the Vista Amazonas. The room was very comfortable, well decorated, large-sized, and very clean. The bed was very comfortable and there was plenty of hot water. The hotel had good security and I felt very safe. It was a little noisy outside, but being in the middle of a large city usually means noise. The neighborhood was reasonably safe and was very close to many restaurants, shops, and a large promenade-style mall. I was only here for a few hours before my early morning flight, but I very much enjoyed the time here, and I would return here my next time in Quito.

2/10 Terrible

Helmer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet är Stängt, kom en kille ut och sa’ !!
Hotellet är stängt, kom en kille ut och sa’ Jag visade min reservation, men det hjälpte inte. Mycket dåligt! Så det var bara att söka upp ett annat hotell.
Stayed 3 nights in Apr 2019

6/10 Okay

Elkin Oveimar

Liked: Staff & service
Disliked: Room comfort
Costo-beneficio é ótimo. Mas se vc pode pagar um pouco mais por algo confortável, eu aconselho.
Stayed 6 nights in Aug 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Custo benefício
Bom e barato. Quando cheguei atendente disse que minha reserva não constava. Que o expedia não tinha informado minha reserva a eles. Ela me arrumou um quarto no mesmo piso sem tv.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Friendly staff
Friendly staff, nicely located, good value for the money

6/10 Okay

Danielle

Disliked: Cleanliness, room comfort

6/10 Okay

Nelsady, caracas

La habitacion medianamente comoda, la ubicacion muy buena

8/10 Good

JORGE, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De un español
Todo correcto. Buen trato, buena zona, habitación limpia.

10/10 Excellent

Roque, Rosario

Liked: Cleanliness, staff & service, room comfort
comodo
Muy bien. Ojo no tiene ventilador ni aire.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien ubicado
Bien

6/10 Okay

mario, Portuguesa

Liked: Staff & service
Centrico y seguro en el dia
Personal del hotel son muy tratable y amables, el desayuno aceptable, la zona donde esta ubicado el hotel es muy segura hasta las 9 de la noche de ahí en adelante muy peligrosa, varias establecimientos donde comer, económica y de lujo y comida variada

10/10 Excellent

evy, evy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel céntrico
Durante nuestra estadia todo muy acogedor. Acepto el desayumo deberia ser mas variado

10/10 Excellent

Adrian, valencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
Excelente ubicacion. Todo muy bien

8/10 Good

Moraya, toulouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres bien
Tres bien

10/10 Excellent

Yorgenis, venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bien
excelente