Dear Omid,Thank you for your feedback! We're delighted to hear you found our prices good and enjoyed your room. We hope to welcome you back soon!Best regards,

Dear Ankit,Thank you for your feedback. We apologize for the inconvenience you experienced with the cleanliness of the rooms and the lack of WiFi in certain areas. This is not the standard of service we aim to provide. We will address the cleanliness issues with our housekeeping team to ensure that all rooms meet our standards. Additionally, our maintenance team will look into the WiFi connectivity to ensure it is accessible in all rooms. Your feedback is important to us as it helps us improve our services. We appreciate you bringing these issues to our attention and hope to provide a better experience in the future.Best regards,

Dear Elise,Thank you for your feedback. We are glad you appreciated our friendly staff, the pool, and the breakfast in the dining room. We strive to provide a good experience for our guests and your positive comments are appreciated.However, we are sorry to hear about the issues you encountered with the musty smell in your room and the leaking A/C unit, which disrupted your last night. We apologize for any inconvenience this caused you. Your concerns have been noted and we will address them with our maintenance team to ensure they are resolved. We understand your frustration with the response from the staff and will make sure this is followed up on by our manager. Your satisfaction is important to us, and we will do our best to make it right. Thank you for bringing this to our attention.Best regards,

Cher Olivier,Merci pour votre retour. Nous sommes ravis que vous ayez apprécié le parking gratuit, surtout pour un hôtel situé au centre-ville de Québec. Nous comprenons votre souhait d'amélioration pour le petit déjeuner et avons récemment ajouté un buffet continental pour offrir plus de choix à nos clients.Cordialement,

Dear Tyauna,Thank you for your feedback. We sincerely apologize for the confusion regarding the payment instructions and the cleanliness issues you encountered during your stay. This is certainly not the standard we aim to uphold.Your comments about the dust, floor cleanliness, and coffee machine have been noted, and we will address these concerns with our housekeeping team immediately to ensure such oversights do not occur again. We strive to provide a clean and comfortable environment for all our guests.We're glad to hear that despite these issues, you found our employees to be nice and accommodating. Your feedback is invaluable in helping us improve our services, and we hope you will consider staying with us again in the future to experience the improvements firsthand.Best regards,

Dear Sarah,Thank you for your kind review! We're thrilled to hear that you had a positive experience with our clean rooms, friendly service, and convenient location. Our staff takes pride in being communicative and accommodating, regardless of language barriers. We appreciate your understanding regarding the breakfast and room size. We're constantly working to improve our offerings and ensure they provide good value for the price. Thank you for recommending us, and we look forward to welcoming you back for another pleasant stay!Best regards,

Dear Nadine,We're thrilled to hear that you had a fantastic coworking experience with us! Providing a comfortable and affordable environment for our guests to work and collaborate is important to us, and we're delighted that we could meet your needs.We would be absolutely delighted to welcome you back with your family next time! Whether it's for work or leisure, we'll do our best to ensure that your stay is enjoyable and memorable for all the right reasons.Thank you for choosing to stay with us, and we look forward to hosting you and your family in the future!Warm regards,

Thank you for sharing your positive experience with us! We're thrilled to hear that our hotel met your expectations and provided you with everything you needed for a weekend getaway.We're glad that you found our pricing reasonable, our accommodations clean, and our staff friendly. Your satisfaction is our top priority, and we're delighted that we could contribute to making your stay enjoyable.We appreciate your understanding regarding the stairs leading to the rooms. While we understand that stairs may not be ideal for everyone, we're glad that it didn't pose a major inconvenience for you and that our convenient location near Old Quebec City and the concert venue worked well for your plans.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again in the future!Warm regards,

Dear Jeannette,Thank you for sharing your feedback with us.We're delighted to hear that you liked your room, especially since there were three of you traveling. Providing comfortable accommodations for our guests is one of our top priorities, and we're glad we could meet your needs in this regard.Regarding breakfast, we apologize if the offerings did not meet your expectations. We appreciate your feedback and will certainly take it into consideration as we review and improve our breakfast options. We strive to offer a variety of choices to accommodate different preferences, and we will explore ways to enhance the breakfast experience for our guests.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure you have a fantastic experience with us every time you stay.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Warm regards,

Hi Neda...Thank you for taking the time to share your feedback with us. We sincerely apologize for the cleanliness issues and other inconveniences you encountered during your stay. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we fell short of your expectations in this regard.We take cleanliness and hygiene very seriously, and we will be investigating the issues you mentioned to ensure they are promptly addressed. Additionally, we appreciate your feedback regarding the amenities provided in the room and at the front desk. We will review our offerings and procedures to see where improvements can be made.Regarding the pool, safety is a top priority for us, and we will be reviewing our protocols to ensure that proper safety measures are in place.Regarding the security deposit, it's in place to ensure the safety and security of our guests and their belongings. The security deposit is a standard procedure designed to protect both our guests and our property. Rest assured, any deposit taken is refunded promptly upon check-out, provided there are no damages or incidentals.We appreciate your suggestions and will take them into consideration as we strive to improve our services and facilities.Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Warm regards,The Hotel Management

Dear Jordy,We're delighted to hear that you enjoyed your time at our hotel! Providing a positive experience for our guests is our top priority, and we're thrilled that you had a pleasant stay with us.If there's anything specific that made your experience memorable or if there's anything we can do to make your next visit even better, please feel free to let us know. We're here to ensure you have a wonderful stay with us every time you visit.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Warm regards,

Dear Customer,Thank you for taking the time to leave us a great comment. Your opinion is very important to us, as we are always looking to improve and provide quality service to our customers. Once again, thank you for choosing the Hôtel du Nord. We hope to have the opportunity to welcome you again in the near future and offer you an even more remarkable experience.Looking forward,The Hôtel du Nord team

Dear Customer,Thank you for taking the time to leave us a great comment. Your opinion is very important to us, as we are always looking to improve and provide quality service to our customers. Once again, thank you for choosing the Hôtel du Nord. We hope to have the opportunity to welcome you again in the near future and offer you an even more remarkable experience.Looking forward,The Hôtel du Nord team

Hi Saeed,Thank you for your excellent appreciation.Best regards,

Hi Jillian,Thank you so much for staying with us.Best regards,

Thank you for your feedback!We're thrilled to hear that you found our staff very nice and that you were pleased with the cleanliness and quality of your room. Your satisfaction is our top priority, and we're delighted that we could meet your expectations in these aspects.We apologize for any inconvenience caused by the absence of an elevator, and we appreciate your understanding. Additionally, we're sorry to hear that the pool temperature wasn't to your liking. We'll make sure to address this issue to ensure a more comfortable experience for our guests in the future.We hope to have the opportunity to welcome you back for another enjoyable stay.Best regards,

Bonjour Esperanza,Nous sommes ravis d'apprendre que vous avez trouvé nos lits confortables et que vous envisagez de séjourner à nouveau chez nous à l'avenir. C'est un vrai plaisir de savoir que vous avez apprécié votre expérience et que vous avez l'intention de revenir. Nous nous efforçons continuellement de fournir un hébergement de qualité et un service exceptionnel à nos clients, et nous sommes reconnaissants de votre soutien. Nous serions ravis de vous accueillir à nouveau lors de votre prochain séjour. Si vous avez besoin de quoi que ce soit ou si vous avez des demandes spécifiques pour votre prochaine visite, n'hésitez pas à nous le faire savoir. Nous sommes là pour vous aider et nous nous réjouissons à l'avance de votre retour.Merci et au plaisir

Dear Customer,Thank you for taking the time to leave us a great comment. Your opinion is very important to us, as we are always looking to improve and provide quality service to our customers. Once again, thank you for choosing the Hôtel du Nord. We hope to have the opportunity to welcome you again in the near future and offer you an even more remarkable experience.Looking forward,The Hôtel du Nord team

Dear Janice,We're delighted to hear that you enjoyed the comfortable bed with its red and gray decor!Your comfort is our priority, and we're thrilled that our bedding helped contribute to a pleasant stay for you. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back for another restful stay!Warm regards,

Hi Terrence,Thank you for your excellent review. We look forward to welcoming you again to the Hôtel Du Nord!Best regards,

Dear Customer,Thank you for taking the time to leave us a great comment. Your opinion is very important to us, as we are always looking to improve and provide quality service to our customers. Once again, thank you for choosing the Hôtel du Nord. We hope to have the opportunity to welcome you again in the near future and offer you an even more remarkable experience.Looking forward,The Hôtel du Nord team

Hi Abhishek,Thank you for staying with us.Best regards,

Thank you for sharing your feedback with us!We're glad to hear that you had an overall good experience during your stay. However, we understand that the breakfast didn't fully meet your expectations. Your input is valuable to us, and we'll certainly take it into consideration as we continuously strive to enhance our offerings and ensure our guests have a satisfying experience in every aspect of their stay.We're pleased to inform you that we've recently added a continental buffet option to our breakfast, which we believe will provide a more fulfilling and varied experience for our guests. We hope this improvement will further enhance your future stays with us.We hope to have the opportunity to welcome you back again in the future and provide you with an even more fulfilling experience.Best regards,

Hi Marcela,Thank you for sharing your feedback with us. We're glad to hear that you found the beds nice, clean, and comfortable, and that you enjoyed the tasty breakfast and the friendly staff. Your compliments are appreciated, and we're committed to providing a pleasant experience for all our guests.We apologize for any shortcomings you experienced with the cleanliness of the room and the condition of the furniture. Maintaining a clean and well-maintained environment is important to us, and we'll address these concerns with our housekeeping and maintenance teams to ensure improvements are made.Your feedback is valuable to us as we strive to provide the best possible experience for our guests. If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to let us know. We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Thanks,

Cher Anne-Sophie,Merci beaucoup d'avoir pris le temps de partager vos impressions sur votre séjour à l'Hôtel du Nord. Nous sommes ravis d'apprendre que vous avez trouvé notre établissement adapté pour une bonne nuit de sommeil et que vous avez apprécié l'accès à notre piscine.Concernant le petit-déjeuner, nous avons le plaisir de vous annoncer que nous avons récemment ajusté notre déjeuner pour un buffet continental.Nous sommes désolés si l'ambiance n'était pas aussi calme que prévu pendant votre séjour. Nous nous efforçons de fournir un environnement propice au repos et à la détente pour tous nos clients, et nous regrettons que cela n'ait pas été le cas pendant votre visite.Nous espérons avoir le plaisir de vous accueillir à nouveau à l'Hôtel du Nord dans un proche avenir, afin de vous offrir une expérience plus satisfaisante.Cordialement,

Dear Nicholas,Thank you for choosing Hotel du Nord once again for your stay, and we're thrilled to hear that overall, your experience was amazing.However, we're sorry to learn that you experienced issues with our internet connection during your stay. Your comfort and satisfaction are our top priorities, and we sincerely apologize for any inconvenience this may have caused you and your son. We will take steps to address this issue to ensure our guests can enjoy a reliable internet connection during their time with us.We're delighted to hear that you plan to return for wrestling events nearby. We look forward to welcoming you back, along with your family, and providing an even more enjoyable experience during your next stay.We hope to see you again soon!Best regards,