Fairmont Le Chateau Frontenac

Photo gallery for Fairmont Le Chateau Frontenac

Primary image
Indoor pool
Indoor pool
Indoor spa tub
Suite, 1 King Bed (Celine Dion Suite) | Premium bedding, minibar, in-room safe, desk

Overview of Fairmont Le Chateau Frontenac

UNESCO Sustainable Travel Pledge

Fairmont Le Chateau Frontenac

4.5 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
1 rue des Carrieres, Québec City, QC, G1R 4P5

Explore the area

  • Popular LocationQuebec City Town Hall4 min walk
  • Popular LocationOld Port Quebec City9 min walk
  • Popular LocationQuebec Cruise Terminal9 min walk
  • AirportQuebec, QC (YQB-Jean Lesage Intl.)26 min drive

Choose dates to view prices

About this area

Québec City

Fairmont Le Chateau Frontenac is located in Old Quebec, a neighbourhood in Québec City, and is near a train station and near the boardwalk. Travelling with kids? Make time for Aquarium du Québec, or enjoy an event or a match at Videotron Centre. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snowshoeing. Guests love the hotel's location for the sightseeing.

What's nearby

  • Parks Canada's Dufferin Terrace - 1 min walk
  • Samuel de Champlain Statue - 2 min walk
  • Quebec City Town Hall - 4 min walk
  • Old Port Quebec City - 9 min walk
  • Quebec Cruise Terminal - 9 min walk

Getting around

  • Quebec Palace Station - 13 min walk
  • Jean Lesage International Airport (YQB) - 26 min drive

Restaurants

  • Conti - 2 min walk
  • Aux Anciens Canadiens - 2 min walk
  • A L'improviste - 2 min walk
  • La Bûche - 3 min walk
  • Le Feu Sacré - 4 min walk

About this property

Fairmont Le Chateau Frontenac

Luxurious slopeside hotel with a full-service spa
With direct access to the slopes, Fairmont Le Chateau Frontenac makes guests feel at home with amenities such as a full-service spa and an indoor pool.
Fairmont Le Chateau Frontenac offers 611 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with pay-per-view films. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

This Québec City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Moment Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 13.95 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and public transport

  • Covered self parking on site (CAD 40 per day)
  • Covered valet parking on site (CAD 45 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: CAD 38.00 for adults and CAD 19.00 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • The Champlain
  • 1608 Wine and Cheese Bar
  • Bistro Le Sam
  • Place Dufferin

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski-in/ski-out access
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (40000 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 3:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 35.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: CAD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CAD 38.00 for adults and CAD 19.00 for children (approximately)
  • Fee for in-room wireless Internet: CAD 13.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Airport shuttle fee: CAD 30 per room (one-way)
  • Airport shuttle fee per child: CAD 0 (one-way), (up to 14 years old)
  • Covered self-parking fee: CAD 40 per day
  • Valet parking fee: CAD 45 per day (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chateau Fairmont
Chateau Frontenac
Chateau Frontenac Fairmont
Fairmont Chateau Frontenac
Fairmont Chateau Frontenac Hotel
Fairmont Chateau Frontenac Hotel Quebec
Fairmont Chateau Frontenac Quebec
Fairmont Frontenac
Frontenac Chateau
Frontenac Fairmont
Fairmont Hotel Quebec City
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Le Chateau Frontenac Quebec/Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Hotel
Fairmont Le Chateau Frontenac Québec City
Fairmont Le Chateau Frontenac Hotel Québec City

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 1066 out of 1464 reviews
5 - Excellent 73%
Rating 4 - Good. 259 out of 1464 reviews
4 - Good 18%
Rating 3 - Okay. 80 out of 1464 reviews
3 - Okay 5%
Rating 2 - Poor. 43 out of 1464 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 1464 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location.
Stayed 1 night in Aug 2022

2/5 Poor

Travelled with partner
Disliked: Staff & service, amenities
I’ve never stayed in a busier or more crowded hotel: not only was it filled with guests but it was a zoo of other tourists as well. There are very few public spaces considering the number of hotel guests. The line to check in was insane. And the there was also always a line to talk to a concierge. The hotel is not a good value or a pleasant experience.
Stayed 3 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service
Right in the heart of the city walking distance from everything.
Stayed 2 nights in Aug 2022

3/5 Okay

Liked: Cleanliness, staff & service
THIS IS AN OLD HOTEL MAJESTIC FROM THE OUTSIDE BUT THE BATHROOMS ARE SMALL SWITH NO COUNTERSPACE. THE BEDS ARE TOO CUSHY SOFT UNLIKE THE FAIRMONT LE MANOIR RICHELIEU. THE AREA IS CHARMING WITH PLEASANT RESTAURANTS CONVENIENT AND WITHIN WALKING DISTANCE
Stayed 4 nights in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Grand and beautiful hotel.
Stayed 2 nights in Jul 2022