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Featured image
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.7 out of 5 Exceptional
2,562 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Pet Friendly
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Map

Explore the area

Popular LocationSamuel de Champlain Statue1 min walk
Popular LocationOld Quebec Funicular3 min walk
Popular LocationParks Canada's Dufferin Terrace4 min walk
AirportQuebec, QC (YQB-Jean Lesage Intl.)30 min drive
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  • Junior Suite, 1 King Bed

    Room amenities

    • 45 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed
  • Deluxe Room, 1 King Bed, Non Smoking, City View

    5/5 guest room rating

    Room amenities

    • 16 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, River View

    Room amenities

    • 16 sq m
    • River view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking, River View
  • Signature Room, 1 King Bed, Non Smoking, View

    Room amenities

    • 21 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSignature Room, 1 King Bed, Non Smoking, View
  • Room, 1 King Bed, Non Smoking, City View (Fairmont)

    4.7/5 guest room rating

    Room amenities

    • 16 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, City View (Fairmont)
  • Room, 1 King Bed, Non Smoking, River View (Fairmont Gold)

    Room amenities

    • 21 sq m
    • River view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, River View (Fairmont Gold)
  • Room, 1 King Bed, Non Smoking, City View (Fairmont Gold)

    Room amenities

    • 21 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, City View (Fairmont Gold)
  • Deluxe Room, 1 King Bed, Non Smoking, No View

    4.6/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking, No View
  • Room, 1 King Bed, Non Smoking, No View (Fairmont)

    4.7/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, No View (Fairmont)
  • Deluxe Room, 2 Double Beds, River View

    Room amenities

    • 16 sq m
    • River view
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, River View
  • Double Room, 2 Double Beds, Non Smoking, River View (Fairmont)

    Room amenities

    • 16 sq m
    • River view
    • Sleeps 4
    • 2 Double Beds
    More detailsDouble Room, 2 Double Beds, Non Smoking, River View (Fairmont)
  • Deluxe Double Room, 2 Double Beds, Non Smoking, City View

    Room amenities

    • 16 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Double Room, 2 Double Beds, Non Smoking, City View
  • Deluxe Double Room, 2 Double Beds, Non Smoking, River View

    Room amenities

    • 16 sq m
    • River view
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Double Room, 2 Double Beds, Non Smoking, River View
  • Family Studio, 2 Double Beds, Non Smoking, View

    4.8/5 guest room rating

    Room amenities

    • 51 sq m
    • City view
    • Sleeps 6
    • 2 Double Beds
    More detailsFamily Studio, 2 Double Beds, Non Smoking, View
  • Room, 2 Double Beds, Non Smoking, City View (Fairmont)

    Room amenities

    • 16 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking, City View (Fairmont)
  • Double Room, 2 Double Beds, Non Smoking, No View (Fairmont)

    4.7/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsDouble Room, 2 Double Beds, Non Smoking, No View (Fairmont)
  • Deluxe Double Room, 2 Double Beds, Non Smoking, No View

    4.8/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Double Room, 2 Double Beds, Non Smoking, No View
  • Suite, 1 King Bed (Van Horne Suite)

    Room amenities

    • 137 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed (Van Horne Suite)
  • Standard Room, 1 Queen Bed (Moderate Queen)

    Room amenities

    • 14 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed (Moderate Queen)
  • Suite, Multiple Beds (Suite Trudeau Trudeau)

    Room amenities

    • 126 sq m
    • Sleeps 4
    • 1 King Bed and 1 Queen Bed
    More detailsSuite, Multiple Beds (Suite Trudeau Trudeau)
  • Room, 2 Double Beds (Fairmont Gold Old Quebec)

    Room amenities

    • 16 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds (Fairmont Gold Old Quebec)
  • Suite, 1 King Bed (Roosevelt Suite)

    Room amenities

    • 82 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed (Roosevelt Suite)
  • Deluxe Room, 1 Queen Bed, Non Smoking, River View

    Room amenities

    • 16 sq m
    • River view
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Room, 1 Queen Bed, Non Smoking, River View
  • Suite, 1 King Bed (Charles De Gaulle Suite)

    Room amenities

    • 93 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed (Charles De Gaulle Suite)
  • Fairmont Gold, Signature Room, 1 King Bed

    Room amenities

    • 28 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsFairmont Gold, Signature Room, 1 King Bed
  • Suite, 1 King Bed (Hitchcock Suite)

    Room amenities

    • 74 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed (Hitchcock Suite)
  • Fairmont Gold, Signature Room, 2 Double Beds

    Room amenities

    • 30 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsFairmont Gold, Signature Room, 2 Double Beds
  • Suite, 1 King Bed (Celine Dion Suite)

    Room amenities

    • 93 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed (Celine Dion Suite)
  • Suite, 1 King Bed (Frontenac Suite King)

    Room amenities

    • 62 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed (Frontenac Suite King)
  • Suite, 1 King Bed (Elizabeth II Suite)

    Room amenities

    • 61 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed (Elizabeth II Suite)
  • Fairmont Gold, Suite, 1 King Bed

    Room amenities

    • 62 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsFairmont Gold, Suite, 1 King Bed
  • Fairmont Gold, Junior Suite, 1 King Bed

    Room amenities

    • 55 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsFairmont Gold, Junior Suite, 1 King Bed
  • Fairmont Gold, 1 Queen Bed, River View

    Room amenities

    • 28 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsFairmont Gold, 1 Queen Bed, River View
  • Deluxe Room, 1 Queen Bed, Non Smoking, City View

    Room amenities

    • 16 sq m
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Room, 1 Queen Bed, Non Smoking, City View
  • Deluxe Room, 1 Queen Bed, Non Smoking, No View

    4.6/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Room, 1 Queen Bed, Non Smoking, No View
  • Suite, 1 King Bed (Churchill Suite)

    Room amenities

    • 128 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed (Churchill Suite)
  • Room, 1 Queen Bed, Non Smoking, City View (Fairmont)

    Room amenities

    • 16 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Non Smoking, City View (Fairmont)
  • Junior Suite, 2 Double Beds

    Room amenities

    • 45 sq m
    • Sleeps 6
    • 2 Double Beds
    More detailsJunior Suite, 2 Double Beds
  • Room, 1 Queen Bed, Non Smoking, No View (Fairmont)

    4.7/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Non Smoking, No View (Fairmont)

About this area

Quebec

Located in Quebec's Old Quebec neighbourhood, Fairmont Le Chateau Frontenac is in the city centre and near the boardwalk. Old Port Quebec City and Citadelle of Quebec are notable landmarks, and travellers looking to shop may want to visit Quartier Petit Champlain and Laurier Quebec. Travelling with kids? Make time for Aquarium du Québec, or head to an event or a match at Videotron Centre. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledging and snowshoeing. Guests love the hotel's location for the sightseeing.
View map
Popular Location

What's nearby

  • Samuel de Champlain Statue - 1 min walk
  • Old Quebec Funicular - 3 min walk
  • Parks Canada's Dufferin Terrace - 4 min walk
  • Quartier Petit Champlain - 5 min walk
  • Church Notre-Dame-des-Victoires - 5 min walk

Getting around

  • Quebec Palace Station - 13 min walk
  • AirportQuebec, QC (YQB-Jean Lesage Intl.) - 30 min drive

Restaurants

  • The Champlain — 1 min walk
  • 1608 Wine and Cheese Bar — 1 min walk
  • La Bûche - 3 min walk
  • Bello Ristorante - 4 min walk
  • La Maison Smith - 5 min walk

About this property

Fairmont Le Chateau Frontenac

Luxurious slopeside hotel with a full-service spa
With direct access to the slopes, Fairmont Le Chateau Frontenac makes guests feel at home with amenities such as a full-service spa and an indoor pool. All 611 rooms offer WiFi, wired Internet and LCD TVs. Other amenities available to guests include minibars, room service (during limited hours) and premium bedding.
Fairmont Le Chateau Frontenac offers 611 forms of accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Quebec hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Moment Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 13.95 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and public transport

  • Self parking: CAD 40 per day
  • Valet parking: CAD 40.00 per day
  • Electric car charging station
  • Limited parking spaces
  • Parking height restrictions apply
  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: CAD 32.95 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski-in/ski-out access
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (40000 square feet)

Outdoors

  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

See similar properties

Policies

Check-in

Check-in between 4 PM and 3:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 24 2020 to October 31 2020 (dates subject to change):
  • Business centre
  • Children's club
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.
The property will be renovating from 24 July 2020 to 31 October 2020 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50 per accommodation, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 35.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: CAD 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CAD 32.95 per person (approximately)
  • Fee for in-room wireless Internet: CAD 13.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Self-parking fee: CAD 40 per day
  • Valet parking fee: CAD 40.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 35.00 per day
  • In-room microwave fee: CAD 35.00 per stay
  • Rollaway bed fee: CAD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the spa without adult supervision

Property is also known as

Chateau Fairmont
Chateau Frontenac
Chateau Frontenac Fairmont
Fairmont Chateau Frontenac
Fairmont Chateau Frontenac Hotel
Fairmont Chateau Frontenac Hotel Quebec
Fairmont Chateau Frontenac Quebec
Fairmont Frontenac
Frontenac Chateau
Frontenac Fairmont
Fairmont Hotel Quebec City
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Le Chateau Frontenac Quebec/Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Hotel
Fairmont Le Chateau Frontenac Quebec
Fairmont Le Chateau Frontenac Hotel Quebec

Frequently asked questions

Can I cancel my reservation for free at Fairmont Le Chateau Frontenac and receive a full refund?
Yes, Fairmont Le Chateau Frontenac offers free cancellation on select room rates, because flexibility matters! Please refer to Fairmont Le Chateau Frontenac cancellation policy on our site for more details about any exclusions or requirements.
Does Fairmont Le Chateau Frontenac have a pool?
Yes, this property has an indoor pool and a children's pool.
Is Fairmont Le Chateau Frontenac pet-friendly?
Yes, pets are allowed at this property. There's a fee of CAD 50 per accommodation, per night.
How much is parking at Fairmont Le Chateau Frontenac?
Self-parking is available for CAD 40 per day. Valet parking is available for CAD 40.00 per day. Limited spots are available.
What time is check-in at Fairmont Le Chateau Frontenac?
Check-in is from 4 PM to 3:30 AM.
What time is check-out at Fairmont Le Chateau Frontenac?
Checkout is at noon.
Does Fairmont Le Chateau Frontenac provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Fairmont Le Chateau Frontenac located?
Located in the city centre, this Old Quebec hotel offers ski-in/ski-out access and is within a 5-minute walk of Samuel de Champlain Statue, Quebec City Town Hall and Quartier Petit Champlain. Old Port Quebec City and Quebec Cruise Terminal are also within 10 minutes. Quebec Palace Station is 13 minutes by foot.
4.7
Exceptional
5 - Excellent
1,933
4 - Good
446
3 - Okay
119
2 - Poor
44
1 - Terrible
20

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Business traveller, Travelled with pets
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
On our way home to Toronto from Lunenburg we needed to choose a place to stay to break up the trip. Wow - what an amazing and regenerating stay. Worth every penny and the short drive off the highway. Just lovely, and the staff were excellent. Extremely cautious and safe Covid precautions.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place in the most beautiful city! Great location! Very friendly and professional staff! Food is delicious!
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a pleasure to stay at this historic hotel on the bank of the St.Lawrence. Although the amenities were closed due to Covid, the staff made you feel welcome and at home. We were upgraded to an amazing room with an incredible view. We will absolutely return once the pandemic is over to enjoy all of things the hotel has to offer.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a breath of fresh air. A great pleasure in this Covid-19 time. Thanks to the all staff.
Stayed 2 nights in Oct 2020

4/5 Good

Travelled with family
Happy face iconLiked: Staff & service, property conditions & facilities
Stayed one night during the thanksgiving long weekend. The prevention measures for COVID-19 is acceptable. Warm reception. But the hot water from the tube was dirty and it took a few seconds before the clean water came out.
Stayed 1 night in Oct 2020

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