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Hotel Universel

Photo gallery for Hotel Universel

Featured image
Indoor pool
Indoor pool
Blackout curtains, iron/ironing board, free WiFi, wheelchair access

Overview of Hotel Universel

Hotel Universel

3 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.
2300, chemin Sainte-Foy, Quebec, QC, G1V 1S5

Explore the area

  • Popular LocationCegep de Sainte-Foy9 min walk
  • Popular LocationPEPS11 min walk
  • Popular LocationJardin Botanique Roger-Van den Hende2 min drive
  • AirportQuebec, QC (YQB-Jean Lesage Intl.)11 min drive

Choose dates to view prices

About this area


Located in Quebec, Hotel Universel is in the business district and near the airport. Travellers who have shopping on the agenda can visit Laurier Quebec and Les Galeries de la Capitale. Looking to enjoy an event or a match while in town? See what's going on at PEPS.

What's nearby

  • Cegep de Sainte-Foy - 9 min walk
  • PEPS - 11 min walk
  • Jardin Botanique Roger-Van den Hende - 2 min drive
  • Place Sainte-Foy - 2 min drive
  • Laurier Quebec - 3 min drive


  • Boston Pizza Restaurant — 1 min walk
  • Tim Hortons - 4 min walk
  • Chez Victor - 4 min walk
  • Frit's Burgers et Poutines - 4 min walk
  • ThaïZone - 4 min walk

Getting around

  • Quebec Sainte-Foy Station - 6 min drive
  • Jean Lesage International Airport (YQB) - 11 min drive

About this property

Hotel Universel

3-star Quebec hotel in Sainte-Foy-Sillery-Cap-Rouge, walk to Laval University
Along with a restaurant, this smoke-free hotel has an indoor pool and a nightclub. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 182 rooms offer free WiFi, fridges and plasma TVs with cable channels. Free local calls, hairdryers and ironing boards are among the other amenities that guests will find.
Hotel Universel offers 182 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Quebec hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Nightclub
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Corner/local shop
  • Indoor pool
  • Fridge


  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • Business centre
  • Meeting rooms


  • Garden
  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning
  • Blackout drapes/curtains
  • Heating


  • Free toiletries
  • Hairdryer
  • Shower/bath combination


  • TV channels
  • Plasma TV

Food and drink

  • Fridge


  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties



Check-in from 4 PM - midnight
Minimum check-in age - 18


Check-out before 11:00 AM
Late check-out fee: CAD 100

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: CAD 100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Property registration number 6160

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Quebec
Hotel Universel Hotel Quebec

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 305 out of 1333 reviews
5 - Excellent 23%
Rating 4 - Good. 542 out of 1333 reviews
4 - Good 41%
Rating 3 - Okay. 285 out of 1333 reviews
3 - Okay 21%
Rating 2 - Poor. 135 out of 1333 reviews
2 - Poor 10%
Rating 1 - Terrible. 66 out of 1333 reviews
1 - Terrible 5%




Staff & service




Property conditions & facilities

1/5 Terrible

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Rowdy drunken guests until well past 2 AM and no action taken by hotel staff.
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking through Expedia is too simple and fast.
Stayed 1 night in Nov 2021

1/5 Terrible

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t recommend this hotel, they really need to improve their housekeeping standards, the beds were poorly made, old smelly pillows, bathroom was moldy and stinky, couch faux leather was old and ripped, left a request for housekeeping and they never passed to change the towels or clean the bathroom. Poor ventilation made it very difficult to sleep and to make it worse the room was above a Boston Pizza place that had the whole room smelling like burnt bread. Loud party music paying until 3AM on the front building which is a university loft. As a family with small kids who is simply trying to relax, I would never go back, I see this as a hotel for young adults that could care less about hotel aesthetics and overall cleanliness.
Stayed 2 nights in Oct 2021

3/5 Okay

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The Scandinavian spa and pool facilities were very enjoyable and relaxing. The cleanliness of the room and general state of them were disappointing. There were many small flies in the bathroom which kept reappearing even after getting rid of them. The soap dispenser in the shower was broken. The wallpaper was peeling off the walls. The rear exit door to the balcony was made inaccessible due to a screw being placed in such a way to prevent anyone from opening the door. There were pieces of cereal left on the floor from a prior customer using the room. We tried to limit the amount of time spent in the room as we were disgusted. Overall it wasn’t worth the price. We have photos to back up these claims.
Stayed 1 night in Oct 2021

1/5 Terrible

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The saunas were not working, hot tub was just warm.
Stayed 2 nights in Oct 2021