Spa Hotels & Resorts in Puerto Morelos from AU$485

"February 2026 Breathless is breathtaking! Butlers Esteohania and Gamboa were beyond accommodating and always available with any questions we had. They made our honeymoon/anniversary so very special. ❤️ The pool staff at the Xhale Pool were amazing. Fun atmosphere with games, music, activities … no boredom! We were served amazing drinks by Edwin and Roger, and the Cabana guys were so great. Victor (thank you thank you we will miss you!) had our cabana bed always ready for us with a smile and Vicente made us feel welcome. All the guys were funny and friendly. Above all, were were extremely thankful for the doctor in house, Sergio. Saved our trip! Can’t say enough. We will absolutely return to this resort. It’s laid back when you want it to be, a pretty good party bar, and the foooood was incredible. Entertainment was unique each night. A fair value for the money. Extra points for a swim out river off the patio, room cleanliness, and just all around fun and hospitable environment. Loved the raccoons, iguanas, and birds just beautiful! ☀️🫶🏻"

"Terrible!!! Im 32 but there was a highschool spring break event there. they wouldn’t let anyone order more than one drink at a time so I couldn’t even get my wife and I a drink without her present aswell. Also wouldn’t serve shots until all the 18yr olds went to bed. Would’ve been very nice if that wasn’t the case "

"Delightful and relaxing experience. Very clean place everywhere you look. Great food and lots of options that aren’t crowded. Staff is warm and welcoming. The pools, especially the lazy river are large!"

"Not a dream, an absolute NIGHTMARE! Calling this is a 5 star resort is an absurd lie. All photos are digitally enhanced. 100% FALSE ADVERTISING. The bathrooms have wall-mounted beer bottle openers. Need I say more? This place is absolute trash. I CRIED when we checked in. The room smelled of urine (staff didn’t help), walls are paper thin (you can literally hear a person clearing their throat), everything is dirty, old, food is atrocious! Nothing but WonderBread and composite-ham meat, even in the “VIP” lounge. Food is a cruel joke, seemingly designed to be so unappealing that no one dares go for seconds. They pack people in this compound like cheap sardines and there’s hardly anywhere to even stand in the pool areas. Absurdly loud music blasts day and night. Mosquitos everywhere!! My 5 month old was nearly eaten alive INSIDE THE ROOM! All windows were closed! They do not spray the grounds! We booked this place last-minute as all other nearby options were adults-only. Never staying at this type of place again. The “all-inclusive” concept draws the worst kind of people… everyone behaved like wild animals and seemed to suffer from an extreme scarcity mentality. Rude, disrespectful, disgusting. "

"We have stayed at many “all inclusive” resorts in the Mexican QRoo area and the Caribbean Islands. The El Sid resort has consistently exceeded our expectations; we have been there 6 times. The cleanliness, the food, the service and the people all have been 5 star. The only negative we have ever experienced was attending their time share pitch. They offer expensive promotions for a ninety minute presentation. While the promotional program may seem like a viable trade for 90 minutes of time, it’s not! The meeting is VERY high pressure and last and minimum of 5 frustrating hours. Unless you really want to invest in a vacation plan, it is not worth it…no matter what the offer. IMO"

"Great food! Staff were super friendly and helpful. Clean rooms that were spacious. Awesome stay overall! "

"Room was clean and big. Staff was extremely friendly and helpful. Fridge was kept pretty well stocked. Food was decent, buffet had a decent number of options. Blue water grill was great food. The Italian place had tiny portions. The teppanyaki qas only available one night, after 9pm which was disappointing. The beach had incredibly soft sand, but a fair amount of seaweed and the water was murky most days we were there. Always chairs available on the beach, but tough to get chairs around the pool, unless you saved them before 9ish. Shows were good, and kids club had decent programming for kids. We loved the prehispanic show in particular, very impressive. Overall a great stay at a very good smaller resort. "

"Excellent staff and facilities. "

"The rooms in building one had fruit flies and lil tropical bugs."