Search Palaces in Puerto de la Cruz

"I think for the area, this is one of the nicer hotels. Location and parking are decent. The rooms look nice, but my husband and I found the beds to be a little uncomfortable and felt like the cleaning staff didn’t really clean the room, just changed the bedding and towels. He We only had our room cleaned once and I can tell almost immediately that the bathroom countertops had not been wiped down. You have to pay to use the safe which just feels like you are being taken advantage off. Good drinks at the bar and breakfast was good. I would definitely not recommend the buffet for dinner. "

"The property is in the ideal location with everything you could possibly want in a hotel. Gym, pool, hydrotherapy, spa, bar, restaurant. Absolutely wonderful stay. I will stay here when I come back. "

"Room 421 my shower glass always drop the water outside the shower plate"

"Excellent buffet breakfast and dinner, nice view, good deal in happy hours Good price for what they offer Staff very helpful and nice Areas for improvement: parking limited at time, WiFi weak at times and they charge for use the safety box in the room"

"Old hotel with excelent loco ,breakfast ok,necesary to reduce bad smell from bathrooms.."

"Botanical garden in the hotel was more impressive than the actual botanical garden"

"Activities coordinator was friendly, funny, and very welcoming. The food was great and had lots of variety over the 2 weeks. The all inclusive option was a great value for us, and made the trip stress free. Would highly recommend this resort with the all inclusive option!"

"Amazing breakfast and dinner. Spotless! You can feel the hotel had its splendid times in the past with all good quality finishings of the room and jetted bath. The resort has many things for a family holiday including tennis court, small but good gym, kids club, big pool for families and all the entertainments for kids as well. I have to say it’s my first time seeing staff cleaning a plant leaf by leaf! The furnitures are old but they are spotless! The staff love their job and they do a good job as well! We had issue with one room and got a new room without any issue. My boy was sick and they gave kettle free of charge, which is usually 5 euros otherwise. The only thing that worth mentioning but deff not the hotel’s fault is that the location in on the cooler place of Tenerife. If you want to go to sea activities like scuba diving etc, you will need to drive just move 1hr to the other side, the sunny side of Tenerife. To us, we drive around 2:30hrs a day. For a week, it builds up, but we don’t really mind. Preferring staying in a quiet place!"

"Has everything you need very chic and the level room offering to open bar snacks very nice 👍 "