Be Live Experience Orotava

Property class: 4

Choose dates to view prices

Reviews

7.8 out of 10
Good
At Be Live Experience Orotava, you can look forward to a terrace, dry cleaning/laundry services and car hire on-site. The on-site local cuisine buffet restaurant, La Cascada Buffet, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
The current price is AU$122
includes taxes & fees
12 Oct - 13 Oct

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Single Room

A hotel room with a large bed, a balcony with a table and chairs, a TV, and artwork on the wall.

Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Partial Sea View

A hotel with multiple floors, balconies, and a view of the ocean.

Standard Double Room, Partial Sea View

  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room, Partial Sea View

A hotel with multiple floors, balconies, and a view of the ocean.

Standard Single Room, Partial Sea View

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room (3 adults)

A hotel room with a large bed, a balcony with a table and chairs, a TV, and artwork on the wall.

Standard Double Room (3 adults)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room (2 adults and 1 child)

A hotel room with a large bed, a balcony with a table and chairs, a TV, and artwork on the wall.

Standard Double Room (2 adults and 1 child)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, Partial Sea View (3 adults)

A hotel with multiple floors, balconies, and a view of the ocean.

Standard Room, Partial Sea View (3 adults)

  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, Partial Sea View (2 adults and 1 child)

A hotel with multiple floors, balconies, and a view of the ocean.

Standard Room, Partial Sea View (2 adults and 1 child)

  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View (Single Use)

Minibar, desk, free cots/infant beds, free WiFi

Double Room, Sea View (Single Use)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

View all photos for Double Room, Sea View (2 Adults)

A hotel room with a bed, a TV, a balcony with a view, and a desk with a lamp.

Double Room, Sea View (2 Adults)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View (2 Adults and 1 Child)

Minibar, desk, free cots/infant beds, free WiFi

Double Room, Sea View (2 Adults and 1 Child)

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View (3 Adults)

Minibar, desk, free cots/infant beds, free WiFi

Double Room, Sea View (3 Adults)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a balcony with a table and chairs, a TV, and artwork on the wall.

Standard Double or Twin Room

7.6 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Room

  • Sleeps 1

Room

  • Sleeps 1

Room

  • Sleeps 1
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About the area

Located in Puerto de la Cruz, Be Live Experience Orotava is in the city centre. Eduardo Westerdahl Museum of Contemporary Art and Puerto de la Cruz Archaeological Museum are local landmarks, and the area's natural beauty can be seen at Rambla de Castro Protected Area and Montana de los Frailes Park. Jardin Aquatico and Botanical Gardens are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Puerto de la Cruz travel guide
Map
Avenida Aguilar y Quesada, 3, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • A large decorative fountain with intricate carvings, surrounded by colorful flower beds and a stone border.
    Plaza del Charco
    10 min walk - 0.9 km
  • Martianez Shopping Centre
    1 min walk - 0.1 km
  • San Telmo Promenade
    3 min walk - 0.3 km
  • Puerto de la Cruz Town Hall
    8 min walk - 0.8 km
  • La Paz Lookout
    10 min walk - 0.8 km

Getting around

  • Tenerife (TFS-Tenerife South)
    59 min drive

Restaurants

  • McDonald's
    3 min walk
  • The Gramophone Bar
    3 min walk
  • Bar El Camino
    2 min walk
  • New Robin Hood
    4 min walk
  • Teide restaurante
    3 min walk

About this property

Be Live Experience Orotava

  • Upscale hotel located in San Telmo
  • A terrace, dry cleaning/laundry services and car hire on-site are just a few of the amenities provided at Be Live Experience Orotava. The on-site local cuisine buffet restaurant, La Cascada Buffet, offers breakfast, lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with sunloungers
    • A lift, concierge services and multilingual staff
    • A billiards/pool table, a banquet hall and tour/ticket information
    • Meeting rooms, luggage storage and a 24-hour front desk
  • Room features
  • All 236 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with baths and hairdryers
    • TVs with satellite channels
    • Balconies, free infant beds and daily housekeeping

All-inclusive details

  • All-inclusive room rates at Be Live Experience Orotava are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Cascada Buffet
  • La Rotonda

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (6,456 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per day.
Free cots are available on request at the property

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • In-room safe fee: EUR 3.00 per day
  • Rollaway bed fee: EUR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

Frequently asked questions

Does Be Live Experience Orotava have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Be Live Experience Orotava?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Be Live Experience Orotava on 12 Oct 2026 start from AU$122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Be Live Experience Orotava pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Be Live Experience Orotava?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Be Live Experience Orotava?

Checkout is at noon.

Are there all-inclusive benefits at Be Live Experience Orotava?

Some rate plans available at this property are all-inclusive.

Where is Be Live Experience Orotava located?

Located in San Telmo, this hotel is within a 5-minute walk of Martianez Shopping Centre, Playa Martianez and San Telmo Promenade. Sitio Litre Garden and Playa de San Telmo are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Be Live Experience Orotava Reviews

7.8

Good

8.2

Cleanliness

8.8

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 58 out of 224 reviews
Rating 8 - Good. 99 out of 224 reviews
Rating 6 - Okay. 40 out of 224 reviews
Rating 4 - Poor. 22 out of 224 reviews
Rating 2 - Terrible. 5 out of 224 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!! Food and drinks were incredible
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location great staff buffet breakfast ample roomed clean Using a wheelchair they accommodated me with a chair for the tub
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, tons of food options around. The rooms can get extremely hot and stuffy as the AC doesn't seem to be the best and sometimes even question if it is actually working. They now charge an absorbent amount for parking, I remember going here 2 years ago and was charged less than half of what I was charged this time. It cost 320 euro for parking for 2 weeks. Otherwise the rooms and all common areas were very clean and overall I had a good stay.
Stayed 14 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice clean room with a comfy bed and a spacious bathroom. Extensive choice at breakfast adequately covering everyones needs.
Stayed 5 nights in Jan 2026
Verified review

4/10 Poor

Disliked: Staff & service
Majority of staff were rude, got charged for an extra all inclusive as I had booked an extra room as a surprise and they wouldn’t transfer the all inclusive from one room to another. Food was ok. Cocktails were very syrupy and sweet with lots of colouring
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good servise and good room. Good Dinner.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Very nice room and view and great location.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little dated and needs to freshen up in areas. But it is clean and the staff work tirelessly to keep all area's clean and tidy for guests . The food is ok but can be improved on. Overall I enjoyed my stay and close to the shops and amenities.
Stayed 8 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The property is in the best location being in the center of town and around 500m from the beach and around 40m from a large groceries shop. It is a very quiet area with great great landscaping theoughout the road. The staff are extremely helpfull and friendly during food service. The only let down was the food on the weekend , and it is a little run down in upper communal areas. For the the price you pay per night , it can not be beaten , we enjoyed our stay here and would happily stay again.
Stayed 9 nights in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Dated property seriously in need of rennovation, adequate for needs, but should drop any pretence to be 4*. Wide breakfast selection, but quality is poor. Location however is fantastic.
Stayed 7 nights in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Very not happy with this hotel. The people and the food are OK but the room is absolutly not like on the picture. The door on the balcony can't be locked, the bathroom is small and when there is music in the bar it's very noisy until late in the night and it's difficult to sleep. This hotel looks old and very need a renovation . SURE NOT A 4 STARS , just 2 . I really not recommanded
Stayed 7 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the hotel . The staff were all friendly and welcoming during my stay . The rooms were cleaned daily and the towels were changed each day . There was a wide choice of options at breakfast and dinner. One evening guests at the option of a sushi station. Good value for money, I was HB so paid for drinks with dinner each evening. They accept cash or card . Or you can upgrade to the drinks package. The entertainment was fair, bingo was a favourite with many guests as well as live shows. The World Cup tournament was on during my stay and the matches were shown in the lounge or select matches were on the local TV. There were several local bars showing all the games. I would return to the hotel again .
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the hotel was very good. Staff was very friendly and helpful and everything was very clean.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, breakfast good. Rooms nice and with balcony.
Stayed 2 nights in Jan 2023
Verified review

4/10 Poor

Liked: Cleanliness, amenities
The food is terrible even when in when 1st opens the food is cold. There is a microwave but shouldn't have to use for every meal. No vegetables for dinner but serves sprouts and other veg for breakfast. Sunbeds are uncomfy. Positive hotel and rooms clean and comfy. All staff friendly
Stayed 7 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Room comfort
Paid for a double room got two single beds not even made up for a couple so we had to sleep separately. Beds were old and springs hurt my back, chambermaid woke us up at 9am by coming into our room for some reason when check out was at 12.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Disliked: Amenities
Everything was good, except the view. The bedroom was tidy and clean, we had to ask for additional pillows, but otherwise was ok. Sadly they do not supply the safe free, you have to rent the “lock” on a daily charge of €3 with a €20 deposit, refundable when you return it on check-out. As we like a cuppa first thing in the morning, we had to hire a kettle from the hotel as none was supplied in the room, this came with a deposit of €15 also refundable on check-out. We received 2 cups and saucers, but no tea or coffee was supplied with the kettle, so we had to do a visit to the ‘Hyper Dino’ for tea bags when we went out. We booked this hotel for its location in the town and would have preferred a room at the front as you would have a better view, the rest of the hotel faces high rise blocks of buildings and flats. There is a tiny view of the sea if you can see through the gaps.
Looking out from the balcony
The hotel pool area.
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Bad 3 star not 4 star

This is not a 4 star hotel, it's a poor 3 star. There is very little service, the decor is old and tired, the mattresses are hard. They charge extra for everything, such as using the safe in your room! You must give a deposit for the safe, towels etc. the shower was broken, the wifi didn't work, the safe needed to be fixed before it could be used, the toilet kept water running instead of filling the cistern.
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

Disliked: Amenities
Management is greedy. Safes are already in the rooms. Yet they charge for their use. They charge for changing towels. These are hidden charges. No amenities whatsoever. No tea coffee making facilities. They won't even lend a kettle. Staff is courteous but not helpful. Breakfast buffet has many things; none tasty. They don't even make omlette.
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si todo muy bueno y muy amable el personal
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Je suis venue dans cette établissement il y a 4 ou 5 ans j avais un bon souvenir et j y suis retourné rien a changé le personnel toujours attentionné les équipements et la situation géographique en plein centre et a 2 mn de la mer la seul chose de négatif trop de gaspillage pendant les repas et PDJ venant des clients
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos ha encantado, mi pareja es celíaca, y se portaron de 10 en el comedor. Muy buen equipo, y en recepción también.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel et chambre propre, par contre literie pas spécialement confortable, on sentait les ressorts et coussins plats. Personnel de l'hôtel tres sympa. Buffet du déjeuné et dîner variés, il y en a pour tous les goûts. Supermarché et diverses boutiques en face de l'hôtel, restaurants a proximité. Gros bemol, le parking qui est payant. Le stationnement est difficile et il vous faudra vous armer de patience pour trouver une place gratuite a proximité de l'hôtel.
Stayed 4 nights in Mar 2026