Santa Cruz de Tenerife Holidays from AU$1,306

Clean restaurant and bar/pool, helpful staff, rooms were a bit outdated but with good views - food let it down.

Nice quiet resort

We very much enjoyed our time. The people were lovely and trying to be very obliging. The entertainment staff was lovely. They had some construction going on. And as a result, the buffet restaurant shut down and moved to another location. that location was quite a walk, and it was down a hill. I don't think people want to walk 10 minutes.to have breakfast, and I do believe that construction should have been limited to perhaps only in the evening, but not in the daytime when you have customers visitors staying there. That was very inconvenient. Other than that. We had a very joyous time and enjoyed that resort. This was our first visit to Tenerife .We are from Canada

Cannot recommend and was highly disappointed. - Had to change room after collecting keys due to smell of smoking within room - room was very dated, showed signs of damage on all furniture and shower head didn’t hold in place until a rubber band was used to support it. - excessive noise through walls and ceiling from other guests. This was reported to reception but didn’t solve the problem - bin bags were carried around poolside by staff with liquids leaking out - bins were rinsed on poolside with the shower and then emptied out over the floor - Air conditioning within room was both ineffective despite following hotel instructions to leave doors closed etc and made loud vibrating noises that disturbed sleep. Often the noise wouldn’t stop for hours. - Despite a 6 day stay only one housekeeping visit is included for towel/bedding change. Floors were not cleaned either during this clean. Overall we were very disappointed with the stay, and would not return. This hotel is in dire need of refurbishment. I would welcome the opportunity to discuss this with hotel management further.