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Hotel Botanico & The Oriental Spa Garden

Hotel Class
5 out of 5
Photo gallery

Reviews

4.7 / 5Exceptional
355 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife

What's nearby

  • Popular Location
    Botanical Garden of La Orotava
    3 min walk
  • Popular Location
    Botanical Gardens
    4 min walk
  • Restaurant
    THE ORIENTAL
    1 min walk
  • Restaurant
    Il Pappagallo
    1 min walk
  • Airport
    Santa Cruz de Tenerife (TFN-Tenerife North)
    21 min drive

Choose dates to view prices

Book online or call:

1800 809 285

  • Deluxe Double or Twin Room

    Room Amenities

    • Sleeps 2
    More details

  • Ambassador Junior Suite

    Room Amenities

    • Sleeps 2
    More details

  • Deluxe Double Room Single Use

    Room Amenities

    • Sleeps 1
    More details

  • Deluxe Double or Twin Room, Garden View

    Room Amenities

    • Sleeps 2
    More details

  • Junior Suite, Ocean View (Ambassador)

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details

  • Triple Room (3 adults)

    Room Amenities

    • Sleeps 3
    More details

  • Family Room (4 adults)

    Room Amenities

    • Sleeps 4
    More details

  • Family Room (2 adults and 2 children)

    Room Amenities

    • Sleeps 4
    More details

  • Family Room (2 adults and 1 child)

    Room Amenities

    • Sleeps 3
    More details

  • Ambassador Junior Suite Ocean View (2 adults and 1 child)

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details

  • Ambassador Junior Suite Ocean View (2 adults and 2 children)

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details

  • Ambassador Junior Suite Ocean View (3 adults)

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details

  • Deluxe Room

    Room Amenities

    • Sleeps 2
    More details

About this area

Puerto de la Cruz

Located in Puerto de la Cruz, Hotel Botanico & The Oriental Spa Garden is near theme parks and near the beach. Loro Park is a popular attraction and the area's natural beauty can be seen at Lago Martianez Swimming Pools and Garden Beach.

Popular Location

What's nearby

  • Botanical Garden of La Orotava - 3 min walk
  • Botanical Gardens - 4 min walk
  • La Paz Lookout - 7 min walk
  • Martianez Shopping Centre - 11 min walk
  • Sitio Litre Garden - 11 min walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 21 min drive

Restaurants

  • El Oriental — 1 min walk
  • Il Pappagallo — 1 min walk
  • THE ORIENTAL — 1 min walk
  • Il Pappagallo — 1 min walk
  • La Parrilla — 1 min walk

About this property

Hotel Botanico & The Oriental Spa Garden

5-star, family-friendly hotel near Lago Martianez Swimming Pools
3 outdoor pools, a full-service spa and a health club are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free area shuttle. Additionally, a bar/lounge, a poolside bar and a spa tub are on-site. All 252 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Other amenities available to guests include balconies, 24-hour room service and minibars.
Hotel Botanico & The Oriental Spa Garden offers 252 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and a bidet.
This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
  • The property is a member of the Leading Hotels of the World.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
Return airport shuttle (surcharge)
Free local area shuttle up to 2 km
Limo/town car service

Food and drink

Free buffet breakfast available daily
1 poolside bar and 1 bar
Free daily reception
24-hour room service

Things to do

3 outdoor pools
Aerobics classes
Billiards/pool table
Children's pool
Full-service spa
Golf driving range
Health club
Sauna
Shopping
Hot tub
Steam room
Tennis
Yoga classes

Family friendly

3 outdoor pools
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free local area shuttle
In-room childcare (surcharge)
Laundry facilities
Supervised childcare/activities (surcharge)

Conveniences

Lift
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf lessons
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Dutch
English
French
German
Italian
Portuguese
Russian
Spanish

Business services

Business centre
Meeting rooms

Outdoors

Garden
Pool umbrellas
Rooftop terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Designated smoking areas
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains

Bathroom

Bathrobes
Bidet
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

LCD TV
satellite channels

Food and drink

Minibar

Outdoor space

Balcony

More

Desk
Free newspapers
In-room massage
Iron/ironing board (on request)
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets are allowed for an extra charge of EUR 15, per pet, per day, plus a deposit of EUR 50 per stay.
  • Up to 18 lb/8 kg
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Diners Club
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Cash transactions at this property cannot exceed EUR 2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Hotel Botanico Puerto de la Cruz
  • Botanico Puerto de la Cruz
  • Hotel Botanico Tenerife
  • Hotel Botanico Oriental Spa Garden Puerto de la Cruz
4.7

Exceptional

355 reviews
5 - Excellent
288
4 - Good
52
3 - Okay
10
2 - Mediocre
1
1 - Poor
4
4.8
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.7
Property condition

5/5 Excellent

Verified traveller
Travelled with partner, Travelled with group
1 Jan. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Little to dislike about such an hotel. The spa was of exceptional beauty and the service throughout altogether exceptional. If you choose a room, you have a choice of aspects: spa garden, coast or mountain. Ours faced the garden and other guests recommended the mountain view.

Stayed 5 nights in Dec. 2019

5/5 Excellent

Justin, London
Travelled with partner
1 Jan. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property and service was phenomenal throughout the hotel and at the restaurants!

Stayed 7 nights in Dec. 2019

5/5 Excellent

Verified traveller
Travelled with partner
23 Oct. 2019
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We just cannot fault this hotel. We were so well looked after that we felt so thoroughly spoilt.

Stayed 7 nights in Oct. 2019

5/5 Excellent

Verified traveller, Aberdeen
Travelled with family
3 Oct. 2019
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic staff and good nightly entertainment programme. The Oriental Spa was great. Some activities (yoga classes, putting) were at an extra charge.

Stayed 7 nights in Sep. 2019

3/5

Tom
30 Sep. 2019
  • Liked: Cleanliness, room comfort
  • Disliked: Staff & service, property conditions & facilities

Stayed 2 nights in Sep. 2019

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