Puerto Aventuras Apart Hotels

"Room was very nice. They kept it clean. Great food options, and nice pool vibes "

"we have stayed several places in Riviera Maya, and throughout Mexican top tourist spots… I was seriously disappointed with our stay here. In my opinion, it fell far short of the other resorts in dining, the notorious, Mexican hospitality, and they truly never went out of their way once to make our accommodations memorable. We were promised things when we checked in, that were not taken care of. I would not stay here again, with all of the competition in the area… This resort needs to step up their game."

"Excellent, all in overview "

"Suitable for both children and adults! Clean, friendly staff, and the amenities including the free shows! "

"Yoga class with Ronaldo was a highlight and excellent. Swim up bar was wonderful, beach and water beautiful. Loud music til 11pm we could hear from our room kept me up at night. "

"Overall the experience was acceptable. There were a few issues that need to be addressed. 1) Useless Beach : the sargassum sea weed made the beach unappealing for most of the 9-day stay. The water was too shallow and rocky to swim in. The water perimeter was too close to the beach and if you crossed the line, the lifeguards would whistle even if the water is only at waist-level. 2) Lack of Activities : there were no activities passed 10 pm. I felt like there was a curfew going on. 3) Staff : the staff was decent however their effort was clearly based on tips. If you don't tip, they will do anything to avoid serving you. 4) Inadequate wifi: the wifi was spotty and only worked if you were next to the router. Clearly there are repeaters on each building but they weren't up to task. 5) Restaurant Differentiation : the premise offered many a-la-carte restaurants however the quality was only marginally better than the buffet. In most cases the buffet was a better choice than the restaurants. "

"Staff were all exceptional. Particularly Francisco, Enrique, Maria, Vanessa & Francis. Room & pool area very clean and nice. Food at buffet was...buffet food. Meh. Large selection, always about the same. Some items would get hard (had to saw through a crepe with a steak knife) but about what you'd expect at buffett. This place is beautifully expansive but there are some trip hazzards (sunken bricks etc) on the main walkway leading from lobby area to rooms. I was able to get 15,000 steps/day without trying. Great for me but older people & those that may have mobility issues should be aware. Didn't see any monkeys except a little one that had a tight collar and leash that a man brought around the pool area to sell selfies with. It was quite disturbing. Large selection of pools, active and quiet. Very nicely kept. Lots of wildlife, especially coati & deer everywhere. "

"Absolutely beautiful property, loved the walk from the main square to the beach. Beach was great, the option of an ocean swim to a pool swim was perfect! Pools were clean and very nice. Rooms were beautiful, so spacious and well kept. "

"Very clean, everyone was very nice and friendly!! "