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"An absolutely magical stay. The location is incredible, like something out of a fairy tale. Staff were warm, friendly, polite and welcoming. Room was spacious and clean. Breakfasts were excellent. I went in winter so the old city was quiet at night, but there were still a couple of great restaurants open, and walking the citadel after dark with nobody around is a breathtaking experience. Can't wait to return!"

"The hotel is beautiful and the area around the hotel is also very pretty. The famous michelin restaurant was terrible, my food pigeon was really bad. Some other things were good, not for the price. "

"Great hotel, easy to find and close to the highway and the wall. Breakfast was good. "

"We just stayed one night and it was in a great location. It was right across from the medieval fortress. My room was very nice and clean. I had some trouble with the heat and patio door, but the receptionist attended to the matter immediately and solved the issue. We enjoyed the lounge area to meet with family and enjoyed cocktails and a snack. There didn’t seem like too many guests were in the hotel as we had the lounge to ourselves which was nice and almost private. Breakfast was plentiful with a good selection for each of us all served at our table. The only disappointment was that my boiled egg was not cooked to my liking. I had asked for it to be well done and it was cooked soft. Other than that, everything was good. We didn’t use the facilities other than the lounge as we were only there for the night. It was a very pleasant experience to spend reuniting with family and would recommend this hotel if you want to see the medieval town. Great location! "

"Rooms are great large, very clean. Beds were very comfortable had a great nights sleep. Great views of the castle. Staff were very helpful."

"Fantastic stay. Highly recommend, the owners were super accommodating "

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"The staff were amazing. Moktar was friendly and charming. He made us feel like family. And manager Caesar was wonderful."

"The staff were very friendly and helpful. Our rooms were spotlessly clean and comfortable with beautiful views. The breakfast was charged extra and there was plenty of cereal, bread, cheese, meats, fruits and yoghurts etc. It is over 4 km from Carcassone and buses are infrequent but there is plenty of parking if you take a car. We had a fabulous stay."