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"After reading reviews for this glorious 1000 year old hotel, I was so excited to visit. There was talk of walls having cracks, people moving in and out of doors labeled "do not enter", and dimly lit hallways. When I got to the hotel I got exactly what I was expecting a wonderfully maintained 1000 year old hotel. The staff were the most friendly Italian hotel staff I have ever encountered and I loved getting to stay in such a historic structure. Parts of this hotel are 1000 years old, it will not look like American hotels. It is 1000 years old. And it is wonderful to get to see that character in the building. (And yes as a former hotel employee, there are some doors employees use that they mark as "do not enter" for the general public). This hotel made us wish we allocated more time for Pisa on our trip. I highly recommend."

"Efficient check-in and reception team was friendly and helpful throughout our stay, as were the staff in the breakfast room. Our room was kept clean with fresh towels everyday. The hotel is located very close to the station and airport shuttle, not in the best street but two minutes walk and you are at the start of everything."

"The room was lovely, the included breakfast was delicious, the staff were incredibly helpful and kind. The only thing was the TV in our room didn't work, but we could live without it."

"The hotel was amazing and the room was incredible. The view was out of this world. Sara had been so helpful leading up to our stay and during. We would definitely come back and stay again!"

"I have been traveling to Italy on business for over 30 years. In my opinion this was the cleanest hotel I have ever stayed. The rooms may not be the most elegant but everything just feels well kept. The staff was extremely helpful and the breakfast was nice."

"Excellent service, stunning property. "

"Nicely refurbished rooms. Clean and tidy."

"Internet was mostly never available, coning and going. It's been the first hotel I came across where internet connectivity in room and also in other areas kept coming and going. Extremely frustrating - unreliable and internet connectivity mostly not available any time of the day simply not acceptable in this day and age."

"il letto ha un materasso e cuscini troppo teneri, cosichè la schiena non può riposare bene"