Verified
10/10 Excellent
Meow Yin
8 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Meow Yin
Stayed 2 nights in Feb 2026
Best Western Grand Hotel Guinigi
4.0 star property
Family-friendly hotel in Lucca's center offers a perfect base for relaxation at the bar or local exploration, with convenient train station access
Choose dates to view prices
Photo gallery for Best Western Grand Hotel Guinigi
Best Western Grand Hotel Guinigi in Lucca offers a warm, welcoming atmosphere. Families love the playground and on-site restaurant. Guests enjoy the gym, dry cleaning, free self-parking, and high-speed WiFi. The staff is consistently praised for their helpfulness.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Pet-friendly
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Gym
The current price is AU$240
AU$240
includes taxes & fees
7 June - 8 June
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About this property
Best Western Grand Hotel Guinigi
- Upscale family-friendly hotel renovated in 2023 and located near Walls of Lucca
- Located close to Guinigi Tower and Piazza dell'Anfiteatro, Best Western Grand Hotel Guinigi provides a terrace, a garden and a playground. The on-site restaurant offers breakfast and dinner. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar.
- Other perks include:
- Free self-parking
- Buffet breakfast (surcharge), bike hire and an electric car charging station
- Multilingual staff, outdoor furniture and a vending machine
- Guest reviews give top marks for the helpful staff
- Room features
- All 167 individually decorated rooms include perks such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and desk chairs.
- Other conveniences in all rooms include:
- Highchairs, art supplies and cots/infant beds
- Bathrooms with rainfall showers and bidets
- 32-inch flat-screen TVs with satellite channels
- Wardrobes/cupboards, electric kettles and daily housekeeping
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Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per night.
Cots (infant beds) are available for EUR 12.0 per day
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: from approximately EUR 10 per person
- Pet fee: EUR 12 per pet, per day
- Service animals are exempt from fees
- Crib (infant bed) fee: EUR 12.0 per day
- Rollaway bed fee: EUR 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT046017A1RN5L686W
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
This property has received its official star rating from the local rating authority.
Frequently asked questions
Is Best Western Grand Hotel Guinigi pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Best Western Grand Hotel Guinigi?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Best Western Grand Hotel Guinigi on 7 June 2026 start from AU$240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Best Western Grand Hotel Guinigi?
Self-parking is free at this property.
What time is check-in at Best Western Grand Hotel Guinigi?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at Best Western Grand Hotel Guinigi?
Checkout is at 11:00 AM.
Where is Best Western Grand Hotel Guinigi located?
This family-friendly Lucca hotel is within 2 mi (3 km) of Walls of Lucca, Guinigi Tower and Cathedral of St Martin. Piazza dell'Anfiteatro and Basilica of San Frediano are also within 2 mi (3 km).
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
7.6
Location
8.8
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 278 out of 563 reviews
10 - Excellent
278
Rating 8 - Good. 229 out of 563 reviews
8 - Good
229
Rating 6 - Okay. 42 out of 563 reviews
6 - Okay
42
Rating 4 - Poor. 9 out of 563 reviews
4 - Poor
9
Rating 2 - Terrible. 5 out of 563 reviews
2 - Terrible
5
Reviews
Verified
8/10 Good
Leon
29 Jan 2026
Liked: Cleanliness, staff & service
Great location. Reasonable price. Clean
Leon
Stayed 10 nights in Jan 2026
Verified
8/10 Good
Monica
24 Oct 2025
Liked: Cleanliness, staff & service
Our stay was good, it could have been better if we had tea/coffee making facilities or a hot drink machine in the lobby.
Monica
Stayed 2 nights in Oct 2025
Verified
8/10 Good
John Richard
18 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation and excellent restaurant.
John Richard
Stayed 5 nights in Oct 2024
Verified
8/10 Good
Luljeta
28 July 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel in downtown Lucca
A very good and spacious hotel, huge rooms (we had a family suite) and very clean and comfy.
Lots of closet space and very fresh.
Luljeta
Stayed 2 nights in Jul 2025
Verified
10/10 Excellent
Giulia
24 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with stunning views from the rooms!
Giulia
Stayed 1 night in Jun 2024
Verified
8/10 Good
Lewis
6 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucca for chilling
Location 2km outside of Lucca, so 20min walk max. Lots of space at the hotel.
Lewis
Stayed 1 night in May 2025
Verified
10/10 Excellent
Raffaella
16 July 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with beautiful style ….the hall of the hotel is gorgeous .Spacious room and very polite staff
Raffaella
Stayed 1 night in Jul 2024
Verified
10/10 Excellent
patrick
15 Aug 2023
Liked: Property conditions & facilities
Nice, clean, spacious room.
Not really in a walkable location but a very nice place.
patrick
Stayed 1 night in Aug 2023
Verified
10/10 Excellent
Linda
4 Dec 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western grand hotel Guiniji
Spacious hotel with plenty of room unlike the typical European hotels. Quiet, good location, great breakfast. Very clean. Comfortable bed. Free parking!
Linda
Stayed 1 night in Dec 2023
Verified
6/10 Okay
Virgil
5 Aug 2024
Liked: Staff & service
Big rooms. Staff was very friendly. But the AC didnt work well in our rooms. We had to change 1 room. The other didnt get a temp below 26 degrees C. Parking and location is very convenient
Virgil
Stayed 2 nights in Aug 2024
Verified
10/10 Excellent
Timur
12 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Highly recommend
Timur
Stayed 1 night in Mar 2026
Verified
8/10 Good
Mats
21 Jan 2026
Liked: Cleanliness, staff & service, property conditions & facilities
Bad wifi and mobile acces
Mats
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Krassimira
7 July 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Krassimira
Stayed 3 nights in Jul 2023
Verified
10/10 Excellent
Sug Hyung
17 Mar 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good parking, nice location, and good breakfast!
Sug Hyung
Stayed 1 night in Mar 2023
Verified
6/10 Okay
Piero
23 Aug 2025
Liked: Staff & service, amenities, property conditions & facilities
Wifi wasnt very good. Lovely staff.
Piero
Stayed 2 nights in Aug 2025
Verified
10/10 Excellent
Cristiano
23 Apr 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super clean, excellent restaurant, easy parking.
Cristiano
Stayed 1 night in Apr 2023
Verified
10/10 Excellent
Fernando Raul
29 June 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Magnífico!!!
Fernando Raul
Stayed 2 nights in Jun 2022
Verified
10/10 Excellent
boaz
1 June 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service, we loved it
boaz
Stayed 1 night in May 2023
Verified
10/10 Excellent
Dwayne
9 May 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great breakfast with lots of choices. Nice new clean and comfortable rooms. We had dinner at Boomerang restaurant great local place.
Dwayne
Stayed 2 nights in Apr 2023
Verified
8/10 Good
Maria Lisa
28 Apr 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice location. Friendly staff. Clean.
Maria Lisa
Stayed 1 night in Apr 2023
Verified
10/10 Excellent
Helen
18 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good one stay before travelling g on to airport
Helen
Stayed 1 night in Oct 2024
Verified
10/10 Excellent
renate
30 July 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
renate
Stayed 3 nights in Jul 2023
Verified
10/10 Excellent
Enrique
9 Jan 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Enrique
Verified
10/10 Excellent
Alexandre
6 Aug 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and new rooms. Breakfast is very good and well served, the staf makes sure nothing is missing at the buffet. Spacious parking lot. Quickly check in/out. Nice pizza place less than 200m from the hotel.
Alexandre
Stayed 2 nights in Aug 2022