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"Staff was very helpful, the room was clean and comfortable!"

"Stayed here during a snowstorm. They were the most hospitable team I have ever experienced. Better than any butler service I’ve had at full service resorts "

"Front desk staff very helpful and friendly"

"Very clean, pleasant, helpful staff. Quiet room and location."

"Clean, amenities as expected. The only off-putting thing was when we requested a balcony, the host accused me of wanting it for smoking. She made a big deal that if it smelled like smoke or if we were caught smoking, we would get a charge. I tried telling her that I don't smoke (anything) and she kept going on about "well, I'm letting you know thta we will charge you..[etc.]" It really irked me because she kept going on about it. Secondly, I asked her if they did price matching with online deals and she was adamant (and rude) that she'd never heard of such a thing, etc. Many hotels will match some online deals. Anywho, one rude staff doesn't completely ruin the review....this time. "

"the properties are clean , good breakfast and the staff are welcoming and smiling ."

"Clean room and big room breakfast good"

"Yes"

"Staff eager to help and signed us in earlier than expected. They were very helpful. The room was well fitted out, beds comfortable and all was clean. They were eager to help and provided additional towels when asked to do so. Definitely a place to stay when in Middletown, NY"