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Reviews of Blue Mountain Motel

2 out of 5
Blue Mountain Motel
981 Main Street, Pincher Creek, AB

Reviews

7.6

Good

Rating 10 - Excellent. 36 out of 148 reviews" "
Rating 8 - Good. 59 out of 148 reviews" "
Rating 6 - Okay. 38 out of 148 reviews" "
Rating 4 - Poor. 9 out of 148 reviews" "
Rating 2 - Terrible. 6 out of 148 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 1 night in May 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Arsh on 29 Sept 2023
Thanks for your feedback, we really appreciate it.

10/10 Excellent

James, Carthage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Arsh on 29 Sept 2023
Hi James, Thanks for your feedback. We really appreciate it.

4/10 Poor

Dixie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Zane

Stayed 2 nights in Sep 2023
Response from Arsh on 20 Sept 2023
Hi Zane, thanks for feedback . We really appreciate it.

2/10 Terrible

Braden

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not ideal.
Stayed 1 night in Aug 2023
Response from Arsh on 2 Sept 2023
Thanks for your feedback. We always try hard to make it better for our guests.

10/10 Excellent

Gurpreet singh

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here with my family and stay was quite comfortable Will definitely consider it again.
Stayed 1 night in Aug 2023
Response from Arsh on 2 Sept 2023
Thanks for your feedback, we really appreciate it.

6/10 Okay

Janelle

Stayed 2 nights in Aug 2023
Response from Arsh on 2 Sept 2023
Thanks for your feedback, we really appreciate it.

6/10 Okay

Danae

Stayed 1 night in Jul 2023
Response from Arsh on 2 Sept 2023
Thanks for your feedback, we really appreciate it.

8/10 Good

Sophi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Arsh on 27 July 2023
Thanks Sophi for your feedback, we really appreciate it.

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is an older hotel with a cabin feel. The room was clean with a comfortable bed. Staff were friendly. Check-in was easy. Parking was easy.
Response from Arsh on 21 July 2023
Hi Lorraine, thanks for your feedback we really appreciate it.

6/10 Okay

maria alejandra

Travelled with family
Liked: Staff & service
everything is clean but there is a smell in the environment inside the room and in the office something unpleasant, I think it can be improved
Stayed 1 night in Jul 2023
Response from Arsh on 21 July 2023
Hi Maria, thanks for feedback .We really appreciate it. We will work on your point of concern for sure.

6/10 Okay

Rajanikant

Travelled with family
Hi
Stayed 1 night in Jul 2023
Response from Arsh on 21 July 2023
Hi Rajanikat, thanks for feedback. We really appreciate it.

10/10 Excellent

Evert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
due to heavy rainfall it was not possible to get into the room dry. There was a lot of water in front of the room that can't go away.
Stayed 1 night in Jul 2023
Response from Arsh on 15 July 2023
Thanks for your feedback, we really appreciate it. We are working on your point of concern.

6/10 Okay

Diana

Travelled with pets, Travelled with partner
My room was clean, however the outdoor area could really use a hosing down. The outdoor chairs were dirty and the patio area could be cleaned up to make it more appealing. Otherwise, the bed was fairly comfortable and there were plenty of outlets for electronics.
Stayed 2 nights in Jun 2023
Response from Arsh on 2 July 2023
Thanks for your feedback ,we really appreciate it . We will work on your point of concerns.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Arsh on 2 July 2023
Thanks for your feedback . We really appreciate it.

8/10 Good

Harvey

Liked: Cleanliness, staff & service
This is an older motel and as such, everything is a little dated. It was clean and very convenient to getting out of town, especially south to Waterton.
Stayed 4 nights in May 2023
Response from Arsh on 1 June 2023
Thanks for your feedback, we really appreciate it.

8/10 Good

Catherine

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023
Response from Arsh on 31 May 2023
Thanks for your feedback, we really appreciate it.

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service at reception was professional and accommodating. They stayed open, after hours, knowing I would be late. I really appreciate that. The property is older but clean. The beds are very comfortable. I will stay again.
Stayed 1 night in May 2023
Response from Arsh on 31 May 2023
Thanks for your feedback, we really appreciate it.

8/10 Good

Raymond

Stayed 2 nights in Apr 2023
Response from Arsh on 26 May 2023
Tanks for your feedback we really appreciate it.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Renata

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old Property Frendly staff
Stayed 3 nights in Aug 2022
Response from Arsh on 20 Aug 2022
Thanks for your feedback, we really appreciate it.

6/10 Okay

Anita

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022
Response from Arsh on 20 Aug 2022
Thanks for your feedback, we really appreciate it.

6/10 Okay

Melodie

Travelled with group
If you turned off lights air conditioning shut off. Out side needs some work. Fan look like it was going to fall out of ceiling.
Stayed 1 night in Aug 2022
Response from Arsh on 13 Aug 2022
Hi Melodie , thanks for feedback . We really appreciate it . We will work on your point of concerns.

6/10 Okay

Tien

Stayed 1 night in Jul 2022

8/10 Good

Tim

Stayed 1 night in Jul 2022

10/10 Excellent

Jennifer

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was simple and lovely and had good access to driving to Waterton and grabbing coffee and a snack on main street and walking the dogs in town. Quite liked the green space available and hope to return.
Stayed 2 nights in Jun 2022
Response from Arsh on 30 June 2022
Hi Jennifer, thanks for feedback. We really appreciate it.

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Outside of property looks tired
Stayed 1 night in Jun 2022
Response from Arsh on 30 June 2022
Hi Mary, thanks for your feedback we really appreciate it.

8/10 Good

Terri

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Comfortable beds. Friendly staff. Dog friendly.
Stayed 1 night in Feb 2022
Response from Arsh on 23 Feb 2022
Thanks for your feedback, we really appreciate it.

8/10 Good

Lunlun

Travelled with partner
Liked: Cleanliness
The room is clean and quite. The chair is old and sink when sitting onto it.
Stayed 2 nights in Dec 2021
Response from Arsh on 2 Jan 2022
Thanks for your feedback, we really appreciate it.

10/10 Excellent

Loid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but cozy and friendly owners
Stayed 1 night in Oct 2021
Response from Arsh on 7 Oct 2021
Thanks for your feedback, we really appreciate it.

6/10 Okay

Anne, Calgary

Liked: Cleanliness, staff & service
It is clean and staff are very nice. Nice having an area to sit in the evening. Walls are very thin so could hear the guy next door snoring.
Stayed 2 nights in Sep 2021
Response from Arsh on 26 Sept 2021
Thanks for your feedback, we really appreciate it.

4/10 Poor

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok so if you need a place just to sleep, this is fine. And the owner is really nice. But this property needs a LOT of work. Like, extensive remodeling.
Stayed 2 nights in Sep 2021
Response from Arsh on 26 Sept 2021
Thanks for your feedback, we really appreciate it.

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ot was convient. Desk was friendly. Accommodations are as wxpected.
Stayed 1 night in Aug 2021
Response from Arsh on 12 Aug 2021
Thanks for your feedback, we really appreciate it.

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Washroom was smelly, floor was dirty, with obvious hair and dirt as soon as you open the door, needs a good dusting as well.
Stayed 1 night in Aug 2021
Response from Arsh on 16 Aug 2021
Thanks for your feedback, we always try our best to make it better for our guests. We will be more cautious in future.

10/10 Excellent

Monica

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I liked that the property had everything we needed
Stayed 3 nights in Jul 2021
Response from Arsh on 27 July 2021
Thanks for your feedback, we really appreciate it.

6/10 Okay

Ryan

Disliked: Room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021
Response from Arsh on 17 July 2021
Thanks for your feedback, we really appreciate it.

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
The owner was accommodating of our late hour of arrival. The motel is old and in need of a upgrade, but very clean. The beds are comfortable, the water pressure in the shower is great, and the air conditioning worked well (we travelled during a heat wave). Although the motel is on the side of the highway through town, our room was quiet, and had no road noise. The room had a fridge (impeccably clean) and microwave, which was perfect for our needs. The cost of bringing a pet was reasonable, and parking was convenient, outside our door. There are ample convenience shops and restaurants nearby. A great location for exploring the Alberta side of Crowsnest Pass.
Stayed 2 nights in Jun 2021
Response from Arsh on 7 July 2021
Hi ,thanks for your reviews , we really appreciate it. We always try our best to make it even better for our guests.

6/10 Okay

Verified traveller

Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Needed an inexpensive, pet-friendly place to stay for the weekend while day-hiking in Waterton. This place fit the bill, but I only needed a clean, dry, safe place to sleep. Wouldn't want to stay here in an actual vacation where I was planning (or needing) to spend any time in the room. The TV didn't work, nor did the cold water spigot on the tub/shower. All in all, perfectly fine for my purposes.
Stayed 2 nights in Jun 2021
Response from Arsh on 18 June 2021
Thanks for your feedback, we really appreciate it. it helps us to make it better for our guest's stay comfortable. We will focus on your point of concerns. Thanks again

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jan 2021
Response from Arsh on 16 Feb 2021
Thanks for your feedback. We always try our best to make our guests happy.

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2021
Response from Arsh on 14 Jan 2021
Thanks for your feedback, we really appreciate it.

10/10 Excellent

Satty, Edmonton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quite and affordable place. I would recommend if you are going for waterton.
Stayed 2 nights in Oct 2020
Response from Arsh on 14 Oct 2020
Thanks for your feedback, we really appreciate it.

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020
Response from Arsh on 11 Oct 2020
Thanks for your feedback, we really appreciate it. It always help us to make it even better for our guests.

8/10 Good

LEONIDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family getaway
I like the flooring it's not carpeted but hard wood. Place is easy to find and close to everything we need.
Stayed 1 night in Sep 2020
Response from Arsh on 2 Oct 2020
Thanks for your feedback, we really appreciate it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2020
Response from Arsh on 18 Sept 2020
Thanks for your feedback, we really appreciate it.

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
Stay was amazing overall. Shower was too strong that every time after you take a bath the whole bathroom was wet which makes it look messy. But otherwise it was perfect for us. Owner was very accommodating, place was very nice, not the outside though as it looks outdated but the rooms are perfect. Aircon just needs updating. Very pleased with our stay. Will recommend to others.
Stayed 2 nights in Sep 2020
Response from Arsh on 10 Sept 2020
Hi Katrina, we really appreciate your feedback. It helps us to make it even better for our guests.

8/10 Good

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Arsh on 4 Sept 2020
Thanks for your feedback, we really appreciate it.