Top Hotels Near Pier 1 in San Juan from AU$180

"Arrived with a filthy room. The linens/sheets was obviously not changed from previous guest. Human hairs and stains all over the sheets and pillow. The woman staff was not happy when I asked for a new set of linens/sheets and told me she will try to look for it. I took pictures of how the room condition is. Just very disappointing . "

"Hotel was very clean in a great location in Old San Juan and the price was lower than other nearby properties. Road noise overnight was very loud. Shower was a little bit of a challenge being tucked into a corner and the rain shower head being closer to the glass than the center of the shower, but we made it work. "

"Room "

"When we checked into the room there was water all over the floor from a leaky air conditioner. The bathe towel in the room was dry rotted. Would not recommend. The hotel requires repair. "

"Clean room great air conditioning very friendly staff"

"It was a really nice room, but the bed frame was broken in the middle. So the whole beg sagged down in the middle. I didn't notice until bed time, it was to late by then. Very uncomfortable. "

"The check-in was super easy. The room was spotless and the location can't be beat...right in the middle of Old San Juan. The room was small and there is no elevator, but we knew that in advance and the plusses greatly outweighed those minor negatives. I highly recommend and would definitely stay here again!"

"The location was perfect. It is walking distance to Restaurants, shopping and others. The customer service is excellent. The place doesn’t have an elevator but they sent someone to help us with our suitcases down the stairs. We will definitely stay here again when we come back to PR."

"We booked an ocean view balcony premiere room but was placed in a garden view room because we arrived a day late due to flight delays/weather, then we had no hot water for showering until we were placed in the original room we booked a day later, they did give us credit for good and beverages and a night free but are still waiting for the refund…. The property is spectacular and staff polite. "