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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property
Travelers can savor authentic local flavors at KUEROS Restaurant or unwind by the sun-drenched pool while San Juan's vibrant culture awaits just steps away

Choose dates to view prices

In the heart of San Juan, Hotel Rumbao, a Tribute Portfolio Hotel offers an upscale retreat. Enjoy local cuisine at KUEROS Restaurant or relax by the outdoor pool and spa tub. With free in-room WiFi, conference space, luggage storage and helpful multilingual staff nearby Pier 3 and Teatro Tapia.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$355
includes taxes & fees
26 May - 27 May
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About this property

Hotel Rumbao, a Tribute Portfolio Hotel

  • Upscale hotel near Port of San Juan
  • Located close to Pier 3 and Teatro Tapia, Hotel Rumbao, a Tribute Portfolio Hotel provides a terrace, a bar and a 24-hour gym. The on-site local cuisine restaurant, KUEROS Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 50+ Mbps, and conference space are available to all guests.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
    • A computer station, smoke-free property and a reception hall
    • Wedding services, multilingual staff and a lift
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 245 rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, pillowtop mattresses and down duvets
    • Bathrooms with designer toiletries and showers
    • 42-inch HDTVs with premium channels
    • Wardrobes/cupboards, recycling and electric kettles

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 42 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 25.00 for adults and from USD 19.00 for children
  • Covered self-parking fee: USD 26.00 per day (in/out privileges)
  • Valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Rumbao, a Tribute Portfolio Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Rumbao, a Tribute Portfolio Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Rumbao, a Tribute Portfolio Hotel on 26 May 2026 start from AU$355, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Rumbao, a Tribute Portfolio Hotel pet-friendly?

Yes, Hotel Rumbao, a Tribute Portfolio Hotel allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 125.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Rumbao, a Tribute Portfolio Hotel?

Self-parking is available for USD 26.00 per day. Valet parking is available for USD 36.00 per night.

What time is check-in at Hotel Rumbao, a Tribute Portfolio Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight. Early check-in is available for a fee of USD 30 (subject to availability).

What time is check-out at Hotel Rumbao, a Tribute Portfolio Hotel?

Checkout is at 11 AM. Late checkout is available for USD 30 (subject to availability).

Where is Hotel Rumbao, a Tribute Portfolio Hotel located?

Located in Old San Juan, this hotel is steps away from Pier 3 and Teatro Tapia. Port of San Juan and Pier 1 are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1166 out of 1682 reviews
Rating 8 - Good. 277 out of 1682 reviews
Rating 6 - Okay. 126 out of 1682 reviews
Rating 4 - Poor. 49 out of 1682 reviews
Rating 2 - Terrible. 64 out of 1682 reviews

Reviews

Verified

10/10 Excellent

Lyse

Beautiful room, friendly staff, good food, amazing location
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, friendly and helpful staff. Restaurant and market had wonderful food!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, rooms were adequate, food was overpriced.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
The shower was lovely. The staff were so kind and helpful. Would definitely stay there again
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rachele

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kimberly

Staff was friendly and helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well organized, professional staff, excellent customer service, beautiful suite and great food!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Krystina

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice amenities, clean rooms
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rosanne

Clean room great air conditioning very friendly staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, walkable distance to many of the popular spots in Viejo San Juan. Has both a cafe and restaurant on property.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location by the pier & within Old San Juan. Friendly & helpful staff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Doug

Liked: Cleanliness, amenities, property conditions & facilities
Great location in old town. Rooms clean and staff wonderful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great upgrade from friendly staff. Very good breakfast. Fantastic waiters
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the very beginning, the staff's warm and accommodating attitude made us feel welcome. They gladly arranged early check-in and late checkout requests. The rooms were impeccably clean, and the delicious food at the hotel truly enhanced our experience.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Juliet

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and rooms are spacious.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ANGELA HOIKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff were nice but the balcony was so small lol afterall my suite was amazing.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
The front desk was amazing and explained everything, and every employee we came across was very pleasant and friendly! We had a great stay!!
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Worked well for our family of four for 2 nights to explore OSJ. Was in a great location that was walkable to everything. Hot tub wasnt working. Staff was great!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
With very few exceptions, the service in bar and restaurant were Very Poor. The location amazing, We had a beautiful suite overlooking the port. Room maintenance and quality wonderful!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, friendly. Clean rooms. In walking distance to most things in Old San Juan.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
Room 10/10 Service 10/10 Quality of food 10/10
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable room
Stayed 1 night in Feb 2026
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a nice breakfast option and bar option
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Vianca

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was lovely, the staff were kind and hospitable, and the rooms were very nice. We really enjoyed our stay.
Stayed 1 night in Dec 2025