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"Excellent Staff"

"Highly recommend"

"The room is clean,love the pillows ,bed and comforters. I was surprised that they have a stay in nurse but they have no over the counter medicine for tummy problems"

"The staff was very accommodating and kind during our stay. I requested an early check-in because my mom had just undergone surgery, and although check-in was officially at 2 PM, they allowed us to check in at 1:30 PM, which we truly appreciated. However, when we entered the room, the AC was not working. Maintenance came to try and fix it but unfortunately couldn’t, so we had to wait around 30 minutes before being transferred to another room. My mom was already very exhausted from her recent surgery, so the extra waiting and moving rooms was difficult for her. The next day, housekeeping cleaned in the afternoon, but the service felt incomplete. Some trash was left behind, and the room did not seem fully serviced as expected. Overall, I appreciate the staff’s effort and kindness, especially with accommodating our situation, but there is definitely room for improvement with room maintenance and housekeeping services."

"Beautiful hotel, very friendly staff. So convenient to be connected to the biggest mall in the Philippines."

"Poor customer service."

"good"

"One staff in the information seems like she wants to go home. Not accommodating. But over all, it was good. I still coming back.Thank You"

"Location is convenient to malls, restaurants and the airport. Atmosphere is good. Friendly and helpful staff. Rooms: Fairly spacious. It needs a proper update. For example, the bathroom doors needs to be freshened up. It’s looking filthy already. The grouts on the shower tiles are looking dirty already. The bench cushions have stains on both rooms we stayed in two separate bookings. Breakfast: it was okay which they provide more options for the price they charge. Value: you are paying for location. If you want a more cleaner rooms, this is not your place especially if you are here for a vacation from other countries like Canada where cleanliness is normal. Overall, it was an OK stay for an overnight or two nights max in my humble opinion."