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"Welcoming staff and a good location"

"A lovely stay catching up with friends, very friendly attentive and engaging staff were fantastic a real asset to the hotel."

"The reception area is really smart and well lit. Id asked if an early checkin was available however didnt get a response. We checked in at 3. The room was clean and a good size. I would say a little dated and the bathroom was very dated. The bedding was replaced as it had rips in. Breakfast staff were brilliant and very friendly on both days. The majority of the reception staff were polite however at check out the lady in recption spoke to my through her computer and didnt even look at me when she was talking. "

"Comfortable stay"

"Welcoming staff and lovely room, although no spa bath as advertised-would advise check directly with hotel in advance if you specifically want this. Great location in walking distance of Liverpool One and Albert Dock."

"Great staff. Good accomodation. Great location. Terrace bar A1 in the sun. Thats 2 visits in 2 months but will be back inside next few weeks without doubt."

"Outstanding Hotel and amenities door men and breakfast staff can't do enough for you. The reception team are not quite as good! However, we had an amazing stay."

"Okay good location front desk staff were good and very helpful."

"Fab location, very clean, friendly staff, quiet at night"