Top Hotels Near Palm Island in Miami from AU$218

"Staff was friendly and helpful HOWEVER the hotel needs so much work. Elevators don’t work, we had to climb 5 floors of stairs, with luggage. The hotel has a very expensive restaurant and when we were seat there was a huge hole in the wall. It needs updating bad !!! Too much to list here. Owners should be embarrassed "

"Nice staff and good location. "

"For the price this hotel was very old and could definitely use a remodel. "

"Ernesto the bellboy was very helpful and kind. "

"Very disappointing stay. The hotel is extremely outdated and poorly maintained. The room smelled bad and there was dust everywhere, which made it feel very dirty and uncomfortable. It did not feel clean at all. The service was also poor and unprofessional. We chose this hotel for a special day, and unfortunately the experience really ruined the mood for us. This place needs serious improvements in cleanliness, maintenance, and customer service. I would not recommend staying here."

"I am not happy for what I paid. They don’t even give you a bottle of water. I waited about 30 minutes for shampoo to be delivered to the room. Asked for late check out and they did not wanted to give me the option. Asked for beach towels and they do not provide it either. The floor is broken in the reception, when you walk in is the first thing you see. I expected a better looking place and better service for the amount of money changed. "

"Ocean view from room. Very large and spacious. Ate at the restaurant and it was very good. "

"5 star"

"Not as clean as when i visited before, carpet should be either cleaned or completely replaced. The elevators were out of service so i had to take the stairs up to my room with heavy luggage, room had a moldy smell, no ice other vending machines available . Entrance way was extremely slippery almost fell a few times due to the tiles and heavy rain."