Family Hotels & Resorts in Otsu from AU$79

"Excellent service, rooms, food although on the expensive side as I booked a room with private onsen."

"Beautiful hotel"

"It was a relaxing stay. Food was amazing. Convenient and easy for non Japanese people to get to and also very accommodating staff. My only complaint with my stay would be the fact the beds were not that comfortable. Especially considering the prices being asked."

"great place to relax and enjoy the onsen. good and helpful staff. far from train station however they do provide shuttle service, you just need to call the hotel to arrange for it. not much around the area for shopping though, "

"overall experience was ok. It was a cool experience and only that. The room looked cool but it was dusty. The bathroom smelled like pee was soaked into the wooden floors. The a/c was a bit musty. There was no beef that was promised on the website. The Japanese dinner and breakfast consisted of fish and more fish so if you’re not a fan of fish, it would be hard for you to stomach. The staff were very nice and helpful though. I had many questions and they were able to answer all of them."

"From the moment of pickup at the Ogoto Onsen station and dropoff, the service was flawless! Check-in is completed while seated in the lobby (rather than standing in queue) and many of the staff speak multiple languages. While the venue is slightly older, it is beautifully maintained and spotless. The 24 component kaiseki dinner is delicious and cheap considering the variety, gorgeous presentation and flavors. N.B. The kaiseki menu is only available in Japanese and even though I'm bilingual, I...

"Staff were super friendly and amnesties nearby. Room was also great. "

"Good hotel!"