Otemachi Hotels, Tokyo

"Great location. Across from train station. So much to do at hotel. Only issue was we thought we had paid for breakfast. Ended up being over $50 a day fo two people. Recommend checking in advance "

"Front desk staff were helpful and assisted us with self check in. We sent suitcases ahead and they were waiting for us in our assigned room. Room was clean and shower was hot. It’s the only hotel of our trip that did not have a smart tv with Netflix, Prime nor You Tube. Bed and pillow were quite firm and the comfort double room was spacious with separate desk, bench, side table & chair. You can bring an airport luggage cart to your room to load up suitcases and roll directly to departures at Terminal 3. Self check out was quick. Desk staff will hold bags after check out if you have a late flight and want to explore Haneda Garden. We would consider staying here again."

"Staff service was excellent. Room was nice and clean. View of the Tokyo Tower from our room was great. Tried the set course dinner at its Japanese restaurant and the food was disappointing - considering the high price we expected something better. "

"Location, price, quality, service, were all terrific. There is a bakery on the premises along with a Tapas restaurant where the food was delicious. The only concerns were that the beds were much too hard for us and the air conditioning did not work resulting in the room being a bit warm. With the latter, the windows do open so we were able to maintain a comfortable temperature by opening the window. Also, the room was small but perhaps not unusual for Shinjiku at this price point."

"Hotel was nice, clean and rooms were spacious. Train was nearby. I liked that it was away from the city madness. "

"Nice hotel. Good service! "

"Loved the location! Many restaurants and shops nearby! Staff was amazing. Breakfast was great. Room was comfortable! "

"Great hotel "

"We had a great 3 night stay here! We were on the Godzilla floor. Our son loved it. Room was a good size for the 3 of us. Would recommend! "