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"Excellent experience at Shiba Park Hotel. The location is quiet but close to train station. Staffs are extremely helpful and professionals. The skincare packages in the bathroom are one of the best we’ve tried. Free juice and complementary sake/wine with a simple survey are great. The interior design and book collections are definitely a big attraction. 10/10 will definitely recommend to friends. "

"This is my second time staying at this wonderful hotel. 5 star all around. #1 hotel in Tokyo. Thank you for everything. See you next year.😃"

"The ease of access and cleanliness were clear stand outs. Walking straight to the room upon arrival (even though signage was not optimal) and getting straight back to the departure area after a good night's sleep in a bed was brilliant. "

"This hotel was so good that we canceled our other Tokyo reservations and came back a second time during the same trip. It is really clean, well appointed and well located. We also appreciated that all the staff we dealt with were Japanese. We were on a cultural trip to visit ancestry and this was the staff at the hotel helped us experience a little more than some of the large hotels we visited around Japan."

"The location is great, just accross the street from Shinagawa station. The room was spacious and clean. The hotel has a food court, a 7-11, various shops, and entertainment options."

"Had multiple delays so wanted a place to sleep for a couple of hours. Clean and convenient "

"A wonderful hotel!"

"Great location and service. Solid hotel! "

"Nice room, nice location, the bar is great!"