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"温泉が汚かった"

"Very good location"

"Great stay , great customer service "

"Wonderful stay at this Ryokan. Staff was very friendly and our kids loved it so much they wanted to come back as soon as possible. Dinner and breakfast was also delicious. Would definitely return in the future. "

"The staff was friendly and nice. The van driver gave us rides to and from Snow Monkey Park and to the train station - very helpful! We enjoyed the dinner and breakfast came with the plan. We also enjoyed the inside/outside hot springs. Affordable hotel with excellent customer service!"

"We loved it there. This town is about a 15 minute walk to Shu "

"Great outdoors ♨️ hot springs ("roten-buro"), wide beautiful view with natural onsen! Breakfast buffet also yummy! "

"次の日も使えるというので回数券を買いましたが 目的の遊具が使えなく 凄く残念でした もったいなので、どうにかして使いましたが 約束は守ってもらいたかったです"

"The 9 public onsens (baths) were interesting, #9 was the best imo, but the town itself is captivating. "

"Our stay at Shibu Hotel was a memorable highlight of our trip. The staff were extremely helpful and provided us with boots and umbrellas after we told them we wanted to venture out into the rain to view the monkey park. Our dining experiences were equally as pleasant with the staff greeting us and explaining the menus to us in detail. The area around the hotel was quiet and peaceful as well. On top of that all, the private bath offered was the last relaxing piece of the puzzle we needed....

"Very accommodating. Explained how the stay would function given it is a ryokan and not a typical hotel. Onsen facilities were beautiful and well kept. Staff is extremely friendly and personable. "

"部屋の温泉の湯加減が絶妙だった"

"Everything was great! The staff, accommodations, service and staff were exemplary."

"The room was beyond expectation. Comfortable beds,the view is fantastic, we really enjoyed the tub in the bathroom. The onsen in the hotel is clean and you can enjoy some relaxing time.Just a few minutes walk to town to restaurants and shopping. "