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"Booking was needlessly complicated. The hotel never responded to emails and never answered calls. The hotel tried to charge me again for the room when I'd already paid in full through Expedia. The room was shabby and not very clean, old coffee/tea residue in mugs etc and music was being played untill 3am. Personally i will never stay there again or use Expedia. I've had so much better experiences with your competitors so i will choose them again in the future and give them my business."

"Lovely stay"

"Great location and rooms are well layed out. "

"Brilliant stay "

"Great stay"

"Basic but nice.. pleasant stay"

"Staff great, room lovely. No central heating though but additional heaters provided. Great stay overall. "

"Friendly staff excellent breakfast and great central location "

"Room was spotless & restaurant food really good "

"Room clean friendly staff "

"Very nice rooms and attentive staff."

"Staff, clean room, close to shopping. "

"Excellent room and dinner."

"Lovely staff especially the General Manager who was very hands on at the reception and in the restaurant. We’ve had a great stay in a lovely room overlooking the river. "

"Lovely place, would highly recommend "

"Very clean room and lovely staff "

"Clean room, supportive staff and good view from the room."

"Great classy stay.... "

"Lovely staff very friendly and welcoming, pet friendly very reasonable prices, great for a quiet but also adventurous if you’re in to that. "

"Excellent hotel, great staff - lovely breakfast, the hotel was further out than exected :) "