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"Room was very small, paintwork inside windows was flaking away and in poor condition "

"Lovely stay. A friendly welcome, comfortable clean large room with a large selection at breakfast. "

"Central location close to main shopping and near to train station"

"Perfect "

"Would have been good to have more of a fruit selection "

"Breakfast was fab and the staff were so lovely. Great place to stay and one of the best branches of voco"

"My room was on floor 2 towards the back of the hotel. The Gym was on floor 1 at the front of the hotel yet the music from the Gym and work out classes was so loud I couldn’t concentrate on work and had to have the TV on max volume. Then there was the loud banging at the same time, coming from an open door or window. Gym music and loud banging stopped at 10pm. The room had a glass door to the en-suite, so you had full view of the person sitting on the toilet and everything else private people do in bathrooms. The rainfall shower squirted water everywhere other than straight down. Looks like it hasn't been cleaned in the last 10 years. The carpets had many stains on it, making the room feel dirty if you walked around in bare feet. Bedside lamps each side were plugged into the only power socket by the bed. So you had to make a choice of light or your electronics. For the prices they charge you’d expect a much higher standard of room. £118 for one night in a small double room. Plus you have to pay for parking. It was like a continental cheap motorway motel worth maybe £40 per night at best. I assume you pay this over the top rate due to the Gym and having a Starbucks on site. I wouldn’t recommend this hotel to anyone. Go down the road to the Double Tree by Hilton and not only save yourself £30 or so, but you get a better room. Cleaner, more spacious, sockets everywhere round the room, better spacious desk to work, shower that works. free parking for Blue Badge holders."

"Room was good, staff nice, "

"I traveled alone with my two sons, aged 9 and 7. This hotel is very family-friendly and perfect for staying with children. I really liked that the room had a combination of one king bed and two single beds, and the mattress was in excellent condition, which made our stay very comfortable. The room interior was clean, and the design was simple and modern. However, the sink was quite shallow, so we had to be careful to turn the water on gently to avoid splashing. One difficulty for me was that the door could be opened easily from the inside by a child. I wish there had been an additional safety lock to prevent it from opening. The indoor swimming pool and hot tub were great, and I especially appreciated the long hours during which children are allowed to swim. It was also very convenient to have a pub and a Starbucks on the ground floor. Also, it was very convenient that there were plenty of electric vehicle charging stations in the car park. Although it is rated as a 3.5-star hotel, my experience felt far beyond that. I would definitely stay here again next time."