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The Star Hotel

3.0 star property
Hotel with a restaurant, a short walk to WestQuay Shopping Centre

Choose dates to view prices

Photo gallery for The Star Hotel

Front of property
Individually decorated, individually furnished, desk, iron/ironing board
Front of property
Bar (on property)
Exterior
Located in central Southampton, The Star Hotel offers a warm welcome with a restaurant, cozy bar, hearty buffet breakfast, and in-room WiFi. Business travelers appreciate the three meeting rooms. Dry cleaning and luggage storage available.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

7.8 out of 10
Good
(31 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Electric kettle
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

7.0 out of 10
Good
(16 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Electric kettle
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.2 out of 10
Good
(11 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Electric kettle
  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

7.6 out of 10
Good
(22 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Electric kettle
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Hairdryer
Electric kettle
Coffee/tea maker
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Electric kettle
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Map
26 High Street, Southampton, England, SO14 2NA

What's nearby

  • WestQuay Shopping Centre - 5 min walk - 0.4 km
  • Mayflower Park - 6 min walk - 0.5 km
  • St. Mary's Stadium - 13 min walk - 1.2 km
  • Mayflower Theatre - 14 min walk - 1.2 km
  • Southampton Cruise Terminal - 3 min drive - 2.0 km

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Coriander Lounge - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪The Titanic - ‬2 min walk
  • ‪Heavenly Desserts Southampton - ‬1 min walk

About this property

The Star Hotel

Hotel near WestQuay Shopping Centre
At The Star Hotel, you can look forward to dry cleaning/laundry services, a bar and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and laundry services
  • 3 meeting rooms, luggage storage and smoke-free property
  • A lift and a banquet hall
  • Guest reviews speak highly of the breakfast, central location and helpful staff
Room features
All guestrooms are individually furnished, and offer amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Electric kettles, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately GBP 9.95 for adults and from GBP 5.95 for children
  • Self-parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

Is The Star Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Star Hotel?

Self-parking is available for GBP 7.00 per day. Limited spots are available.

What time is check-in at The Star Hotel?

Check-in start time: 2 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at The Star Hotel?

Checkout is at 11 AM.

Where is The Star Hotel located?

Located in Southampton City Centre, this hotel is within a 5-minute walk of Oceans - A unique Southampton Experience and WestQuay Shopping Centre. Southampton Cruise Terminal is 1.4 mi (2.2 km) away. Southampton Central Station is 17 minutes by foot and Southampton Woolston Station is 27 minutes.

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The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 329 out of 978 reviews
Rating 8 - Good. 341 out of 978 reviews
Rating 6 - Okay. 164 out of 978 reviews
Rating 4 - Poor. 80 out of 978 reviews
Rating 2 - Terrible. 64 out of 978 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and wonderful breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfortable bed, nice breakfast. Thanks
Stayed 1 night in Oct 2025

8/10 Good

charles

Liked: Cleanliness, staff & service
Good hotel in a very convenient location, staff were very friendly and helpful. Lift was very old and difficult to operate, the floors were old and creaky, the hotel needs to have a good upgrade.
Stayed 2 nights in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Good situation for easy access to everything
Stayed 1 night in Sep 2025

8/10 Good

TONY TSAI PING

Good location for relaxing stay before jumping on a cruise.
Stayed 1 night in Jul 2025

2/10 Terrible

Brendan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was ok but heat was intense. Breakfast good. Common areas of hotel in disrepair. Elevator broken.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely overnight stay, breakfast was amazing
Stayed 1 night in Jun 2025

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conviniently located with walkable distances to the shopping centres around town. The hotel is clean, I loved the food. The staff team is adorable and professional. I Would gladly recommend it.
Stayed 2 nights in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel but room spacious and beds comfy, old furniture but bathroom seemed updated and spotless. Housekeeping lady from Brazil was lovely. Tea and coffee in the room. No fridge. Friendly and very help staff.. good location close to shops and shopping mall and cinema all in walking distance. Close to port.
Stayed 2 nights in Sep 2025

6/10 Okay

Nicola

This is an old hotel so lots of character. There is an ancient lift that can take you up to the upper floors, but it is tiny. The walls are thin and the windows have no sound proofing so you can hear your neighbours as well as the noise from the High Street below. The staff were top notch and super helpful. Can’t say enough about them. The location is excellent and within walking distance to site seeing, shops, restaurants etc. We did have breakfast one morning in the hotel and would definitely not recommend. Expensive and terrible food. Overall we only stayed two nights before going on our cruise so it was doable but I doubt I’d stay here again.
Stayed 2 nights in Sep 2025

6/10 Okay

Judy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was convenient to walk to the port terminal. The hotel room was clean and staff were very friendly. It was very unexpected that the hotel room floor was on a significant slant. Just based on this, I am not sure that I would stay at this property again.
Stayed 2 nights in Aug 2025

10/10 Excellent

T Derrien

Liked: Cleanliness, staff & service
Front desk service was excellent. Good value for money, excellent location
Stayed 1 night in Jun 2025

10/10 Excellent

Astrid

Liked: Cleanliness, amenities, property conditions & facilities
Charming older, but updated, hotel. Lovely breakfast!
Stayed 2 nights in Jun 2025

6/10 Okay

Ian

Liked: Staff & service
overall, friendly run hotel. Okay for a short stay, served its purpose.
Stayed 1 night in Jun 2025

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap cheerful good value for money
Stayed 1 night in Jul 2025

6/10 Okay

Javier

Liked: Staff & service
Martina thanks for your recommendations.
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Needs a bit of upkeep
Stayed 1 night in Aug 2025

8/10 Good

Alison

Liked: Amenities, property conditions & facilities
The hotel is in an excellent location equidistant between the bars and shopping centre such as O'Nells, Yates, etc and the bars and restaurants the other end on Oxford Street-that road is very vibrant and well worth a visit.
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
An old hotel that is a bit dated but that was part of the charm. Clean rooms and linen, good breakfast with tasty coffee and friendly/helpful staff. Look past the decor and enjoy your stay.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The property is an older one, which has its charm but disatvantages. Near the hotel is a busy pub, our room was just above it. The rooms could be better maintained. Buy in general we were satisfied with our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms for everyone

Rooms for everyone, fantastic breakfast
Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
I love the lift, breakfast and location
Stayed 1 night in Apr 2025

8/10 Good

Monsiri

Liked: Staff & service
Disliked: Property conditions & facilities
Good hotel, just old.
Stayed 2 nights in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, it maybe dated but the bed was very comfy, very clean and staff very welcoming. Luft out of service at the mo, so best suited if you are mobile or check with hotel first. Great location in centre of town, 20 min walk from railway station.
Stayed 1 night in Jun 2025

8/10 Good

Masaki

It located near the center of the city, very covenient. But the building is very complexed and we could not use the lift. The stuffs are very polite and good.
Stayed 1 night in Jul 2025