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"Everything was good just the staff at check out was vey rode maybe having bad day but still not excuse did not even great us just yell at us what you want other than that it was good"

"I was only there for one night on NYE and staff was nice nd efficient. I was satisfied."

"The hotel restaurant was delicious "

"Good customer service very nice clean beautiful hotel "

"I was there for the new years celebrations downtown. The hotel was very clean and organized. The security was also very attentive. They were checking people at the door and making sure that only registered guest came in which made me feel at ease, and at night the noice control was super quiet. For that festive occasion it was very controlled. "

"excellent"

"The view really makes this hotel worth it! The bench in my room was a bit worn but other than that nice hotel and great stay "

"The views from the room were incredible."

"This hotel was a hidden gem in an older building with lots of charm. And one of the best deals I’ve ever gotten. We were upgraded to a King room. It was a large room with a large bathroom and we had a view of Water Tower Place. Unlike most hotels in the city this had all the conveniences and comforts. Great sheets and comfy bed. large nightstands with outlets at both sides of the bed. Large closet. Plenty of room for suitcases. Large counter in bathroom. Tub. Free breakfast. Nice decor and very clean. And a perfect location one block west of Hancock bldg in a great safe area. Loved it!"