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Hyatt Place Chicago/Downtown - The Loop

3.0 star property
Hotel with an indoor pool, a short walk to Willis Tower

Photo gallery for Hyatt Place Chicago/Downtown - The Loop

Meeting facility
In-room safe, desk, laptop workspace, soundproofing
Exterior
Lobby
In-room safe, desk, laptop workspace, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
The current price is AU$272
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(33 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed (Specialty)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View, Corner

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, View, Corner

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

8.6 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(31 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed - double
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
28 North Franklin Street, Chicago, IL, 60606

What's nearby

  • Willis Tower - 6 min walk - 0.6 km
  • Merchandise Mart - 8 min walk - 0.7 km
  • Millennium Park - 11 min walk - 1.0 km
  • Michigan Avenue - 11 min walk - 1.0 km
  • Chicago Riverwalk - 13 min walk - 1.1 km

Getting around

  • Washington-Wells Station - 2 min walk
  • Chicago Union Station - 11 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪Bar Mar - ‬4 min walk
  • ‪Stocks & Blondes - ‬2 min walk
  • ‪Goddess and the Baker, 181 W Madison - ‬3 min walk
  • ‪Corner Bakery Cafe - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

Hotel near Willis Tower
Chicago Riverwalk and Millennium Park are located near Hyatt Place Chicago/Downtown - The Loop, which provides a coffee shop/cafe, dry cleaning/laundry services and a bar. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Self-service breakfast (surcharge), an electric car charging station and express check-out
  • Laundry services, a 24-hour front desk and a banquet hall
  • Smoke-free property, a vending machine and a front desk safe
  • Guest reviews speak highly of the breakfast, convenient parking and helpful staff
Room features
All 206 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 42-inch TVs with cable channels
  • Fridges, coffee/tea makers and heating

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 62 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-service breakfast: from approximately USD 11 per person
  • Nearby parking fee: USD 62.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Frequently asked questions

Does Hyatt Place Chicago/Downtown - The Loop have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hyatt Place Chicago/Downtown - The Loop?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Chicago/Downtown - The Loop on 24 Aug 2025 start from AU$272.1, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place Chicago/Downtown - The Loop pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Hyatt Place Chicago/Downtown - The Loop?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Chicago/Downtown - The Loop?

Checkout is at noon.

Where is Hyatt Place Chicago/Downtown - The Loop located?

Located in Downtown Chicago, this hotel is within a 10-minute walk of Chicago City Hall, Willis Tower and State Street. Michigan Avenue and Millennium Park are also within 15 minutes. Washington-Wells Station is only a 2-minute walk and Ogilvie Transportation Center is 6 minutes.

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Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 630 out of 1050 reviews
Rating 8 - Good. 237 out of 1050 reviews
Rating 6 - Okay. 85 out of 1050 reviews
Rating 4 - Poor. 51 out of 1050 reviews
Rating 2 - Terrible. 47 out of 1050 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and conveniently located.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

The room was a good size and very homey.
Stayed 1 night in Jul 2025

10/10 Excellent

Elson Rey

Liked: Cleanliness, staff & service, property conditions & facilities
We have a very nice stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, the staff was polite and helpful. Amenities were open and accessible and the rooms were spacious and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
The property staff was very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Marques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The room was very comfortable. The hotel location is convenient to the downtown area & the train station.
Stayed 1 night in Jun 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
It was conveniently located and had accommodating staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Mari

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Rooms were very clean and spacious.
Stayed 2 nights in Jun 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and overall a great experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Great location, breakfast, and staff. I’d love to stay next time I’m in Chicago.
Stayed 3 nights in May 2025

8/10 Good

Richelle

Liked: Cleanliness, amenities, property conditions & facilities
Walkable, clean
Stayed 2 nights in Jun 2025

8/10 Good

gregory

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and accommodating.
Stayed 2 nights in Jun 2025

8/10 Good

Erik

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Good location. Friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

TuQuary

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Rooms were great! The sheets were a little stiff so- maybe over bleached.
Stayed 1 night in Jul 2025

10/10 Excellent

Drashauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, staff was super helpful, and the room was nice clean and had a pretty good view.
Stayed 3 nights in May 2025

10/10 Excellent

Dana

Liked: Property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

jose luis

Liked: Cleanliness, amenities
Good and nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Mckenze

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Staff was very helpful. Breakfast was great. It was in close proximity to a lot of restaurants and fast food. It was also in a quiet area.
Stayed 2 nights in Jun 2025

8/10 Good

Clarese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Upgraded for a better view just saw the side of building. So much for the "view". Staff was nice room clean would stay again!
Stayed 1 night in Jun 2025

8/10 Good

Nithesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and pleasant
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Apr 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay 10/10
Stayed 2 nights in Mar 2025