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"Very clean/ good breakfast"

"We thought this hotel was brand new...it was that clean!"

"The staff at the front desk were amazing! She was nice to my kids and even helped me make sure I had rooms next to one another. Extremely friendly and courteous staff! The breakfast was delicious and staff made sure all food remained stocked throughout the morning."

"We went on a last minute trip for the kids holiday break and needed two connecting rooms. I called to see how to best get this done and Natalie at the property was AMAZING! She helped me get things set up and helped us once we got there as well! She was amazing (as was everyone we interacted with), and went above and beyond to make our stay great!"

"Very beautiful view of the city"

"Room was comfortable. Staff excellent. "

"Great customer service and very clean "

"I'm giving a top rating because I think it's deserved even though I could complain about a few things. We were there Christmas Eve and Christmas nights on the 4th floor in 424. The value to us was tremendous because it was one of the cheapest rooms near my family's gathering. There were a few odd quirks like most hotels, and the finishing touches weren't great. Noise was moderate and wifi was good. They either couldn't get much staffing for Christmas or lowered it on purpose, so the trash was overflowing on our floor and the breakfast buffet was below average. Lighting in the front room was oddly low. The door that separated the bedroom from all else had a glass pane that somehow amplified the front room lighting enough to wake others when someone went to the bathroom. Now that I think about it, I don't recall seeing any Christmas decorating? All that said, it was clean and comfortable and the few staff we encountered were polite and helpful. "

"Great stay at the Manchester. Beautiful lobby and restaurants and super helpful staff. Despite other reviewers complaining about noise, we found it to be quiet and peaceful (stayed 5 nights). Complimentary coffee was excellent and the many of the food items reasonably priced. A few tweaks might make the stay truly too notch but the hotel exceeded my expectations. Probably the closest thing you’ll get to a SoHo house as you’ll get in Kentucky! "