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Everything was so easy the staff were amazing, the rooms were spotless and amenities were excellent. I will definitely stay again.

Best hotel ever

The room was very spacious. Excellent service all around. By day 2 the doorman knew me and would have a bottle of water and towel ready for after my run. Beautiful old building with all the mod cons would definitely stay there next time

Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.

Excellent staff -well worth it

Beautiful hotel, fabulous staff, walking distance to many attractions

Staff were absolutely amazing!! Lovely hotel room

I arrived early and was told my room was ready and that I could check in immediately for no extra cost. Staff were friendly and welcoming. I enjoyed dinner in the Song kitchen restaurant, it was pleasant and affordable. Restaurant staff were friendly and professional. I was impressed with my overall experience at Song Hotel, and in particular the outstanding customer service I received.

We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered. Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...

Great location for travel out of and into Australia.

Lovely hotel with excellent facilities and very helpful staff. Perfect location right next to the beach and shopping and a few minutes walk to the ferry. Will be back!

Property was a great size, clean and services were great.

Good location, clean facilities and spacious living space.

My go to hotel in Sydney and I’m often there. Best sleep hotel. But the mini bar was removed??

Always a great place to stay, staff are very friendly and helpful. Jackie in the restaurant is super efficient, well organised and dedicated to everyone's needs.

Breakfast was fantastic

Very quiet for a hotel this close to the airport.

Hotels never like the what you see in the photos , But Meriton WOW , The room a one bedroom Harbour suite , we walked in , It was amazing, The views were stunning, also from the bedroom, Would definitely recommend !!