We had a fantastic 3 days. Staff were friendly and fantastic. The pub area was awesome. The only thing was the smoke from the outside area wafted through the whole area and you couldn't get away from it. There were smoking areas on both ends of the pub. Maybe it should be only the western side. Why is it that smokers get the best areas. ???
We had a fantastic 3 days. Staff were friendly and fantastic. The pub area was awesome. The only thing was the smoke from the outside area wafted through the whole area and you couldn't get away from it. There were smoking areas on both ends of the pub. Maybe it should be only the western side. Why is it that smokers get the best areas. ???
Anonymous traveller
Reviewed September 1, 2017Reviewed September 1, 2017
The room was very spacious. Excellent service all around. By day 2 the doorman knew me and would have a bottle of water and towel ready for after my run. Beautiful
old building with all the mod cons would definitely stay there next time
The room was very spacious. Excellent service all around. By day 2 the doorman knew me and would have a bottle of water and towel ready for after my run. Beautiful
old building with all the mod cons would definitely stay there next time
Lucy
Reviewed September 28, 2024Reviewed September 28, 2024
Lovely hotel with excellent facilities and very helpful staff. Perfect location right next to the beach and shopping and a few minutes walk to the ferry.
Will be back!
Lovely hotel with excellent facilities and very helpful staff. Perfect location right next to the beach and shopping and a few minutes walk to the ferry.
Will be back!
Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.
Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.
David
Reviewed November 5, 2026Reviewed November 5, 2026
I arrived early and was told my room was ready and that I could check in immediately for no extra cost.
Staff were friendly and welcoming.
I enjoyed dinner in the Song kitchen restaurant, it was pleasant and affordable.
Restaurant staff were friendly and professional.
I was impressed with my overall experience at Song Hotel,
and in particular the outstanding customer service I received.
I arrived early and was told my room was ready and that I could check in immediately for no extra cost.
Staff were friendly and welcoming.
I enjoyed dinner in the Song kitchen restaurant, it was pleasant and affordable.
Restaurant staff were friendly and professional.
I was impressed with my overall experience at Song Hotel,
and in particular the outstanding customer service I received.
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered.
Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...
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