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"Room spacious and clean, and included breakfast very good, and staff helpful.."

"The main hotel is characterful and pleasant. I found my room in one of the newer blocks to be noisy, more so when a table tennis table was erected under my window. The spa was disappointing, particularly when compared to a MacDonald Spa I am a previous member of. The pool and steam room are shedding tiles in large patches, some lying loose in the bottom of the pool. The Spa had no hot water for showering which rather spoiled my spa day. All staff were pleasant and helpful."

"Stay here regularly as Son and family live close by Staff always friendly and very accommodating Rooms been redecorated since last visit in March Only complaint would be no working electric car charger points "

"Easy, comfortable and clean"

"Great for the price. Clean."

"Amazing spacious room"

"Excellent location with just a short walk into city centre beside the beautiful river. The hotel was undergoing some major maintenance work, however, it was clean and comfortable with excellent room facilities. All staff members were friendly and helpful. Great breakfast with plenty of choices. Would definitely stay again, however we would avoid the pub attached to the hotel called ‘The Bear’ which was very run down (ripped seats, broken chairs) and served the worst food we have ever eaten in a restaurant!"

"Newly refurbished room was excellent along with the pool facilities and room service menu"

"Customer service was amazing and really helpful. Food in the restaurant was top standard, rooms incredibly clean and spa was lovely. Definitely recommend"