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"This was lovely in many ways. My room was spotless and spacious, Breakfast was hot and plentiful with a reasonable choice. The new season has maybe not kicked in as some of the outside areas could do with a little tidy up. All the staff I met were friendly and helpful. This is not the fault of the hotel, but it is worth noting that there are few public transport links to the local towns and seemingly none before 9.30 am or after about 7 pm.,"

"The hotel was well equipped and well kept but the service in the restaurant was pretty poor."

"The hotel was nice and clean but clearly being run on a shoestring. The person on reception, was also the one behind the bar, also taking food orders and then delivering the food. The heating in the room went off early evening, which then made the room chill down very quickly; this did make me smile, I thought another cost saving!! Sadly there was no cooked breakfast in the morning because they did not want to pay for a chef and then no one on reception at checkout as they only manned it after 10am. The pluses were the staff I did speak to were good, the room was clean and comfortable and the views were lovely. So not all negative, hence 3 stars. "

"Beautiful old property but faded grandeur meant it needs a bit of TLC. Our room and bathroom including sheets and towels were very clean but the carpet was stained the radiator was caked in debris and the cupboard needed a clean. The bathroom looked recently updated and was nice. Amazing views from the rear of the hotel. Good parking and convenient for Bradford on Avon and a short journey to Longlete."

"Very comfortable bed and room. Friendly and welcoming staff at reception, and they gave us a lovely warm cookie on check-in. The only downside, was the sign in sheet was printed in incredibly small font, and the printer clearly needed a service and some ink."

"Great staff, clean rooms, fun times in the bar!"

"Excellent breakfast."

"My wife and I had a great stay. The staff were very friendly and helpful. The hotel is smart, well maintained and in a very good location."

"Had to ask for a room change on arrival as too many steps at various intervals on way to room E.g bathroom had 2 step drop into the room. Not ideal for elderly couple. Having said rhat one has to remember that it is one of the oldest buildings in the town. This was our second stay there and will be back ."