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"Not even 2 min walk and our shopping district is right there! From eats, to transportation, to shopping. Everything’s in walking distance. The spa is wonderful and has all the amenities a top end spa resort would have at a smaller size. And they’re open till 3am"

"Staff was not considerate"

"The staff at the property were extremely helpful and welcoming. Also the food and beverage on offer were just fantastic. The hotel was absolutlet spotlessly clean and the setting overlooking mount fuji just takes your breath away. Well worth the visit and the styling on the hotel around motor sport is most definitely worth seeing. "

"Very nice and convenient for the location and price. They have bike rentals onsite and I recommend getting an electric one because they’re very fast and you can keep up with traffic and get around very easily "

"The location is lovely and the onsen is very clean, but the hotel was extremely noisy. The roof shakes whenever someone walks in the room above. I got only 3 hours sleep here because it was so noisy. The hotel staff also didn’t inform us that you can’t have breakfast unless you register the day prior. "

"Near lake and peaceful mountains, lockers for luggage are nice, check in time is super late "

"Everything was amazing the staff the hotel the onsen will be coming back"

"The Rupkan was amazing! The food was delicious and the staff was wonderful."

"For me, it's perfect Location: - If you're looking for a breathtaking sight of Mt Fuji, this is the way to go. It may not be the most convenient Hotel but I'd say it has a great view of Mt. Fuji. Staff: - They are professional, Friendly and well Respected. They will give you very accurate information at their hotel and try their best to make you feel comfortable. Dinner: - Dinner is a must-have. I'm sure there are other options around, but make sure you try them since you're there. All their food was fresh or cooked on site. The quality is top-notch. Room: - The Mt. Fuji view room is everything you would expect for a four-star hotel. Clean, essentials were ready to use, comfortable, and quiet. I personally was very please at the fact that although it's right next to a busy street, I still got my quality sleep. Breakfast: - equally amazing as the dinner. I like that they had western style and a traditional Japanese breakfast. Be there early for an even better experience. Overall, it's one of my personal favorites, and I definitely will come back in the future. Make sure you try their onsen while you're their you'll be surprise on how good it is."