Reception

Reviews of Macquarie 4 Star

4 out of 5
Macquarie 4 Star
458 Lake Road, Argenton, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 182 out of 275 reviews" "
Rating 8 - Good. 77 out of 275 reviews" "
Rating 6 - Okay. 11 out of 275 reviews" "
Rating 4 - Poor. 5 out of 275 reviews" "
Rating 2 - Terrible. 0 out of 275 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
As above
Stayed 1 night in Feb 2024
Response from Macquarie 4 Star on 5 Mar 2024
Thank you for the 5 out of 5 review. We hope to welcome you back again soon.

10/10 Excellent

Cherie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to park with room food servive.
Stayed 1 night in Feb 2024
Response from Macquarie 4 Star on 26 Feb 2024
Thank you for taking the time to review us. We're so glad you enjoyed our easy parking and room service option. We hope to see you again soon.

10/10 Excellent

Emile

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Macquarie 4 Star on 29 Jan 2024
Thanks for the amazing review Emile. We look forward to welcoming you back!

10/10 Excellent

John, East York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay with comfortable beds and decent sized room. Great channel selection on TV! Woman at front desk in the morning was very nice and helpful. Price well worth it and good location. Ample parking.
Stayed 1 night in Jan 2024
Response from Janine on 14 Jan 2024
Thank you very much for the great review. We are pleased to hear you enjoyed your stay with us. We look forward to welcoming you back with another fantastic stay!

10/10 Excellent

shane

Travelled with partner
Liked: Cleanliness, staff & service
Stayed overnight. Great rooms. Great staff. Easy parking. The only thing that let us down was the food at the club.
Stayed 1 night in Jan 2024
Response from Janine on 14 Jan 2024
Thank you for taking the time to review us. We apologise about your experience at the bistro. We will certainly pass on your feedback to Management. We look forward to welcoming you back next visit.

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and well set up. The staff were friendly and the restaurant convenient.
Stayed 1 night in Jan 2024
Response from Janine on 11 Jan 2024
Thanks so much for the great review! We're so pleased to hear you enjoyed your stay with us. We look forward to welcoming you back for another fantastic stay.

10/10 Excellent

Hamid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with open space next to river. Clean with dinning hotel next to that. Plenty of car park. Reception was so friendly. A nice shopping centre in a 5 min drive. Down side: about driving to Newcastle, close to train rail, as result noisy time to time. I don't get why for such relax place we should get noise of early morning lawn mowing machine. Bottom of shower screen was a bit mouldy.
Stayed 2 nights in Dec 2023
Response from Janine on 11 Jan 2024
Thanks so much for your review. We're so pleased to hear you enjoyed your stay with us. We apologise for the noise of the lawn mowing. We will pass this feedback on to Management. We look forward to welcoming you back next time!

10/10 Excellent

Varinder

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Dec 2023
Response from Macquarie 4 Star on 5 Jan 2024
Thanks for taking the time to review us. We hope to welcome you back soon!

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Macquarie 4 Star on 5 Jan 2024
Thanks for the 5 out of 5 review Lauren. Your support is very much appreciated! We hope to see you again soon.

8/10 Good

Chung Wah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Macquarie 4 Star on 5 Jan 2024
Thanks for taking the time to review us. We look forward to having you stay with us again soon.

8/10 Good

T

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The property is close to the Catholic Club where the kids can spend a good time there playing. The sport centre is massive with lots of different activities. The only downside about the hotel room is cleanness. The dust on the table is about 0.5cm. I have never stayed in a hotel with so much dust. I wonder how long it has not been cleaned. The smell in the toilet is unbearable. I wish the hotel can look into improving this.
Stayed 1 night in Dec 2023
Response from Macquarie 4 Star on 5 Jan 2024
Thanks for taking the time to review us. We're so pleased you had a pleasant stay and enjoyed our location. Please accept our apologies for the dust on table. We immediately had housekeeping rectify this issue. Thanks again for your feedback and we hope to see you again soon.

10/10 Excellent

D.G

Stayed 1 night in Dec 2023
Response from Macquarie 4 Star on 28 Dec 2023
Thanks for the 10 out of 10 review. We're so happy you had a pleasant stay with us. We hope to see you again soon

10/10 Excellent

pashupati

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 2 nights in Dec 2023
Response from Macquarie 4 Star on 8 Dec 2023
Thanks for the 5 out of 5 review. We're so happy you had a pleasant stay with us. We hope to see you back soon.

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location, great size rooms, nice balcony and views to river, clean, great access to bars. Wifi/internet signal poor so unable to watch a movie or use internet for device or laptop. No microwave. Plantation shutters dividing bathroom from bed area so no privacy in the bathroom which isn't great when sharing. No mini bar.
Stayed 1 night in Dec 2023
Response from Macquarie 4 Star on 8 Dec 2023
Thanks for taking the time to review us. We're pleased to know you enjoyed our spacious rooms, location and easy access to Club Macquarie. Thank you for alerting us to the WIFI issue. Our signal strength is usually really strong, so we are referring this to our IT technicians. We do apologise for the inconvenience this has caused you. Thanks again for your feedback and we hope to welcome you back soon.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar service and immaculate facilities
Response from Macquarie 4 Star on 28 Nov 2023
Thanks for the wonderful feedback. We're so happy you enjoyed the service and facilities during your stay with us. We hope to welcome you back soon.

10/10 Excellent

Mr Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a safe, well appointed, comfortable venue then this is a great choice. The licensed club adjacent is a bonus with meals B, L & D, entertainment and beverages. Highly recommended.
Stayed 3 nights in Nov 2023
Response from Macquarie 4 Star on 28 Nov 2023
Thank you for taking the time to review us. We're very happy you enjoyed you stay with us. We look forward to welcoming you back.

6/10 Okay

jason

Stayed 1 night in Nov 2023
Response from Macquarie 4 Star on 28 Dec 2023
Thanks for taking the time to review us. We hope to welcome you back soon.

10/10 Excellent

ALAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, the Bistro was adequate but we would opt to eat out next visit. We had a lake view and it was very quiet and peaceful to sit at our patio table and watch the sun go down.
Stayed 1 night in Nov 2023
Response from Macquarie 4 Star on 15 Nov 2023
Thank you for taking the time to review us. It makes us happy to know you loved the hotel and enjoyed the peaceful outlook.We hope to welcome you back soon.

8/10 Good

Marcus

Stayed 1 night in Oct 2023
Response from Macquarie 4 Star on 6 Oct 2023
Thanks for taking the time to review us. We hope to see you again soon.

10/10 Excellent

Caaren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, convenient and close. Staff were excellent. Would highly recommend staying here.
Stayed 1 night in Sep 2023
Response from Macquarie 4 Star on 4 Oct 2023
Thanks so much for your wonderful feedback. We're very happy that you enjoyed the facilities, location and service. We look forward to welcoming you back.

8/10 Good

Stuart

Liked: Cleanliness, staff & service
Everything was great
Stayed 2 nights in Sep 2023
Response from Macquarie 4 Star on 4 Oct 2023
Thanks for taking the time to review us. We're glad to hear that everything was great on your recent stay. We look forward to seeing you again soon.

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet good room
Stayed 1 night in Sep 2023
Response from Macquarie 4 Star on 28 Sept 2023
Thanks for the wonderful feedback Gary. We look forward to seeing you on your next visit.

10/10 Excellent

Suzanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Macquarie 4 Star on 25 Sept 2023
Hi Suzanne, thanks for the glowing review. We look forward to having your stay with us again soon.

10/10 Excellent

bobbi

Stayed 4 nights in Jul 2023
Response from Macquarie 4 Star on 25 Sept 2023
Thanks for the 10 out of 10 review. We're so happy you enjoyed your stay and we look forward to welcoming you back soon.

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the property and access to the club for easy dining options. Place was clean and very pleasant to stay at
Stayed 1 night in Sep 2023
Response from Macquarie 4 Star on 11 Sept 2023
Thank you for the wonderful feedback Karen. We're so happy to hear you were impressed with the property and that you had a pleasant stay with us. We hope to see you again soon.

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Macquarie 4 Star on 4 Sept 2023
Thanks for the 5 out of 5 review Kate. We hope to welcome you back soon.

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good well operated property
Stayed 3 nights in Aug 2023
Response from Macquarie 4 Star on 4 Sept 2023
Thanks for the excellent feedback Brett. We hope to see you again soon.

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Macquarie 4 Star on 14 Aug 2023
Thanks so much for the glowing review. It makes us happy to know you had a pleasant stay here. We look forward to seeing you on your next visit.

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet ans spacy.
Stayed 1 night in Aug 2023
Response from Macquarie 4 Star on 24 Aug 2023
Thanks so much for the 5 out of 5 review. We're so pleased you had a pleasant stay. We look forward to welcoming you back.

10/10 Excellent

Kylie

Stayed 3 nights in Aug 2023
Response from Macquarie 4 Star on 14 Aug 2023
Thanks so much for the 10 out of 10 review Kylie. We look forward to welcoming you back

8/10 Good

Masha

Stayed 1 night in Aug 2023
Response from Macquarie 4 Star on 24 Aug 2023
Thanks for the wonderful review Masha. We hope to see you again soon.

8/10 Good

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot Would definitely stay here again
Stayed 1 night in Jul 2023
Response from Macquarie 4 Star on 24 July 2023
Thanks for the wonderful feedback Simon. We look forward to seeing you on your next visit.

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service and convenient dining options.
Stayed 1 night in Jul 2023
Response from Macquarie 4 Star on 17 July 2023
Thanks for the 5 out of 5 rating Gavin. We're so happy you enjoyed your stay and our convenient dining options. We look forward to welcoming you back soon.

4/10 Poor

Des

Stayed 1 night in Jul 2023
Response from Macquarie 4 Star on 12 July 2023
Thanks for taking the time to review us. We would welcome further feedback to see how we could have improved your stay.

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and comfortable
Stayed 2 nights in Jun 2023
Response from Macquarie 4 Star on 13 June 2023
Thanks for the 5 out of 5 rating Alison. We're so pleased you found our property clean, quiet and comfortable.We hope to see you again soon.

10/10 Excellent

Luke

Stayed 1 night in May 2023
Response from Macquarie 4 Star on 9 June 2023
Thanks for the 10/10 review Luke. We look forward to seeing you on your next visit.

8/10 Good

Ian

Stayed 1 night in May 2023
Response from Macquarie 4 Star on 25 May 2023
Thanks for taking the time to review us. We hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay.
Stayed 1 night in Apr 2023
Response from Macquarie 4 Star on 4 May 2023
Thanks for the 10/10 rating. We're delighted you enjoyed your stay. We hope to see you back soon.

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, amenities
I could not fault it, would definitely stay again.
Stayed 1 night in Apr 2023
Response from Macquarie 4 Star on 11 Apr 2023
Thanks for the wonderful review Rebecca. We're so grateful for your lovely comments and we look forward to having you stay with us again soon.

8/10 Good

Paul

Stayed 1 night in Mar 2023
Response from Macquarie 4 Star on 27 Mar 2023
Thanks for taking the time to leave a review score. We hope to see you again soon.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Macquarie 4 Star on 3 Apr 2023
Thanks for the great review Christine. We hope to see you again soon.

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception staff. Amazing buffet breakfast in the restaurant the next morning. Again lovely friendly staff! 😊 So glad we added the brekkie on...yum
Stayed 1 night in Feb 2023
Response from Alicia on 1 Mar 2023
Thanks so much for the positive feedback. Our staff really are the friendliest team around! We're also very happy to hear you enjoyed our yummy buffet breakfast. Thanks again and we look forward to seeing you on your next visit.

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family 2-night stay
A wonderful stay in a spacious room for our family. A great spot to base yourself whilst exploring Newcastle & Lake MacQuarie. The condition of the Hotel was exceptional, and the club next door was a very easy dining option.
Stayed 2 nights in Dec 2022
Response from Alicia on 31 Jan 2023
Thank you Kenneth, for taking the time to leave such a lovely review. We're so happy to hear that you had a wonderful stay and enjoyed our location and exceptional facilities. We look forward to seeing you on your next visit.

10/10 Excellent

Gerianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean surroundings. Room is neat and clean.
Stayed 1 night in Jan 2023
Response from Alicia on 31 Jan 2023
Thank you Gerianne, for taking the time to leave such an excellent review. We hope to see you again soon.

10/10 Excellent

Sharon

Stayed 1 night in Jan 2023
Response from Macquarie 4 Star on 18 Jan 2023
Thanks for the excellent review Sharon. We hope to welcome you back soon.

10/10 Excellent

Leah

Stayed 1 night in Jan 2023
Response from Macquarie 4 Star on 18 Jan 2023
Thanks for the wonderful review Leah. We hope to see you again soon.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodation and very friendly staff. I would recommend Macquarie 4 Star to everyone.
Response from Alicia on 6 Jan 2023
Thanks for the wonderful feedback Julie and for recommending Macquarie 4 Star. Your support is very much appreciated. We hope to see you again soon.

10/10 Excellent

jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms were very clean, specious and had everything you needed along with free super fast internet, a swell very comfortable beds. We had a ground floor room with the balcony overlooking the courtyard, it was a great location and very quiet. The buffet breakfast is a must do, plenty of variety, yummy food and great value for money. We would highly recommend Macquarie 4 star and will definitely re book for next Christmas.
Response from Macquarie 4 Star on 30 Dec 2022
Thanks so much for the glowing review Jo. It makes us so happy to hear you enjoyed our rooms, facilities and yummy buffet breakfast. We look forward to seeing you again next Christmas.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Neat, tidy and great value for the money. The view was beautiful in the deluxe spa room.
Response from Macquarie 4 Star on 30 Dec 2022
Thanks for the wonderful review Peter. We're so happy to hear you enjoyed our Gold Spa Deluxe room and the picturesque view from the balcony. We hope to see you again soon.

8/10 Good

Mieke

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only downside was the bistro food was so so
Response from Macquarie 4 Star on 30 Dec 2022
Thanks for taking the time to review us and for your valuable feedback. We do hope to see you again on your next visit.