Best Western Plus Apollo International Hotel

Photo gallery for Best Western Plus Apollo International Hotel

Primary image
Pool
Outdoor pool
Pool
Premium bedding, minibar, in-room safe, desk

Overview of Best Western Plus Apollo International Hotel

Best Western Plus Apollo International Hotel

4.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
290 Pacific Hwy, Charlestown, NSW, 2290

Explore the area

  • Popular LocationCharlestown Square13 min walk
  • Popular LocationGlenrock State Conervation3 min drive
  • Popular LocationWestfield Kotara3 min drive
  • AirportNewcastle, NSW (NTL-Williamtown)33 min drive

Choose dates to view prices

About this area

Newcastle

Best Western Plus Apollo International Hotel is located in Charlestown, a neighbourhood in Newcastle, and is in a shopping district and near a train station. Shoppers can visit Westfield Kotara, while everyone can enjoy the natural beauty of Blackbutt Reserve and Dudley Beach. Looking to enjoy an event or a game while in town? See what's happening at Newcastle International Hockey Centre or Hunter Ice Skating Stadium.

What's nearby

  • Charlestown Square - 13 min walk
  • Glenrock State Conervation - 3 min drive
  • Westfield Kotara - 3 min drive
  • Dudley Beach - 7 min drive
  • Blackbutt Reserve - 9 min drive

Getting around

  • Kotara Station - 4 min drive
  • Newcastle, NSW (NTL-Williamtown) - 34 min drive

Restaurants

  • Mattara Hotel - 8 min walk
  • Dragon Pearl Chinese Restaurant - 9 min walk
  • House of Korea - 12 min walk
  • One Tree Coffee - 12 min walk
  • Mega Gyros - 12 min walk

About this property

Best Western Plus Apollo International Hotel

Luxury Newcastle hotel in Charlestown, near Westfield Kotara
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
Best Western Plus Apollo International Hotel offers 95 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch Flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include a fitness centre.

Languages spoken

Afrikaans, Chinese (Cantonese), English, Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends: AUD 8-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Babbingtons Bar and Grill

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Pool gate

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1076 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AUD 35 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 8 and AUD 25 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 35 per day
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property hosts weddings on the weekends. Guests should expect a high level of noise until 11 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Apollo International Hotel
Plus Apollo Hotel Charlestown
Best Western Plus Apollo International Charlestown
Best Western Plus Apollo International Hotel
Best Western Plus Apollo International Hotel Charlestown
Best Western Plus Apollo International Hotel Hotel
Best Western Plus Apollo International Hotel Charlestown
Best Western Plus Apollo International Hotel Hotel Charlestown

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 542 out of 976 reviews
5 - Excellent 56%
Rating 4 - Good. 328 out of 976 reviews
4 - Good 34%
Rating 3 - Okay. 64 out of 976 reviews
3 - Okay 7%
Rating 2 - Poor. 28 out of 976 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 976 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the quality, presentation, comfort and cleanliness of the room. But best by far and the most pleasing was the customer service. Great bunch of people really well trained so everybody has a great exprience. Well done to the management and brilliantly carried out by staff. Great team.
Stayed 4 nights in Apr 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived to a large and noisey wedding party centred around gazebo..requested a higher room , unavailable..told to expect music 10:30 pm..breakfast.like cheap motel..foaming milk coffee on order of brewed coffee.no crockery.door jams are ridiculous.
Stayed 2 nights in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly, room was nice and bed was soft and comfy.
Stayed 1 night in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
View of trees
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinning room needs to have carpet replaced very marked and old looking .room was great . Walk in shower was good but water flow onto floor bit of issue as bit dangerous.had to have pressure low to keep water in area .
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to all areas of Newcastle and professional service in all areas.
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere , friendly staff
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had one meal there - breakfast which was disappointing. Has always had an excellent reputation for meals.
Stayed 2 nights in Mar 2022