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Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.4 out of 5 Excellent
972 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationCharlestown Square13 min walk
Popular LocationGlenrock State Conervation3 min drive
Popular LocationWestfield Kotara3 min drive
AirportNewcastle, NSW (NTL-Williamtown)36 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub

    Room amenities

    • 36 sq m
    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Non Smoking, Jetted Tub
  • Honeymoon Room, 1 King Bed, Non Smoking, Jetted Tub

    Room amenities

    • 45 sq m
    • Sleeps 2
    More detailsHoneymoon Room, 1 King Bed, Non Smoking, Jetted Tub
  • Family Room, Multiple Beds, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 4
    More detailsFamily Room, Multiple Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking, Balcony

    Room amenities

    • 36 sq m
    • Sleeps 2
    More detailsExecutive Room, 1 King Bed, Non Smoking, Balcony
  • Superior Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 Queen Bed, Non Smoking
  • Standard Apartment, Multiple Beds, Non Smoking

    Room amenities

    • 72 sq m
    • Sleeps 4
    More detailsStandard Apartment, Multiple Beds, Non Smoking

About this area

Newcastle

Located in Newcastle, Best Western Plus Apollo International Hotel is in the business district and near a train station. Shoppers can visit Westfield Kotara, while everyone can enjoy the natural beauty of Dudley Beach and Blackbutt Reserve. Looking to enjoy an event or a game while in town? See what's happening at Newcastle International Hockey Centre or Newcastle Showground.

Map
Popular Location

What's nearby

  • Charlestown Square - 13 min walk
  • Glenrock State Conervation - 3 min drive
  • Westfield Kotara - 3 min drive
  • Dudley Beach - 7 min drive
  • Blackbutt Reserve - 9 min drive

Getting around

  • Broadmeadow Station - 8 min drive
  • Newcastle, NSW (NTL-Williamtown) - 36 min drive

Restaurants

  • Babbingtons Bar and Grill — 1 min walk

About this property

Best Western Plus Apollo International Hotel

Luxury Newcastle hotel in Charlestown, near Westfield Kotara
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a 24-hour business centre are on-site. All 95 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as sitting areas and coffee makers. Other amenities available to guests include minibars, room service (during limited hours) and premium bedding.
Best Western Plus Apollo International Hotel offers 95 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch Flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of We Care Clean - Best Western

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends: AUD 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Afrikaans
  • English
  • Japanese
  • Korean
  • Spanish

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (1076 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AUD 35.0 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 25 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available through room service
The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property hosts weddings on the weekends. Guests should expect a high level of noise until 11 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Plus Apollo International Hotel Charlestown
Best Western Plus Apollo International Hotel
Best Western Plus Apollo International Charlestown
Best Western Plus Apollo International
Best Western Apollo

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Apollo International Hotel and receive a full refund?
Yes, Best Western Plus Apollo International Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Apollo International Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Plus Apollo International Hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to anytime.
What time is check-out at Best Western Plus Apollo International Hotel?
Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).
Where is Best Western Plus Apollo International Hotel located?
Located in Charlestown, this luxury hotel is 1.7 mi (2.7 km) from Westfield Kotara and 2.1 mi (3.3 km) from Blackbutt Reserve. Dudley Beach and Merewether Beach are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Best Western Plus Apollo International Hotel

4.4
Excellent
972 reviews
5 - Excellent
544
4 - Good
340
3 - Okay
55
2 - Mediocre
23
1 - Poor
10
4.5
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.3
Property condition
1.0 out of 5 Terrible
    This traveller didn’t leave comments with their review
    Stayed 1 night in Aug 2020
    5.0 out of 5 Excellent
      This traveller didn’t leave comments with their review
      Stayed 2 nights in Jul 2020
      4.0 out of 5 Good
      • Liked: Cleanliness, staff & service

      Nice and clean hotel. Staff were friendly. Rooms were clean and comfortable. Nothing much to do within hotel. B/fast was being served (rather then buffet) but this was a precautionary measure due to covid-19. Allow between 30 -45 mins before being served. Some excellent waterfronts within 10km of hotel. Enjoyed our stay. Recommended.

      Stayed 2 nights in Jul 2020
      4.0 out of 5 Good
      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Neat and tidy, clean and modern, the check out was unnecessarily awkward with 1 percent surcharge for credit cards and eftpos for no extra fee, He wouldn’t let me put the card in the eftpos machine and insisted on taking the card and putting in card out of my field of vision and the machine was cordless, he said they do this at Audi but they don’t

      Stayed 1 night in Jul 2020
      4.0 out of 5 Good
      • Liked: Cleanliness, staff & service

      Stayed 2 nights in Jun 2020