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Overview of GEM Hotel - Chelsea

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  • Standard Double Room, 1 Double Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Business Room, 1 Queen Bed, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room, 1 Queen Bed, Non Smoking

    3.9/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Business Room, 1 Double Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Room, 1 Queen Bed, Accessible, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
3.9
Good
Rating 5 - Excellent. 281 out of 992 reviews
5 - Excellent 28%
Rating 4 - Good. 457 out of 992 reviews
4 - Good 46%
Rating 3 - Okay. 174 out of 992 reviews
3 - Okay 18%
Rating 2 - Poor. 51 out of 992 reviews
2 - Poor 5%
Rating 1 - Terrible. 29 out of 992 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.3/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very personable, friendly, and helpful, they really made the stay wonderful. Rooms were small, but clean and perfect for a stay in the city. We would stay there again.
Stayed 1 night in Mar 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service
The location of the Gem is great. The Forager store/restaurant right next door is handy although expensive. The room I had was clean and very small. I love the openable windows so I could get some fresh air. There was construction and noise and the roof was closed at the time of my visit and I was unaware prior to my arrival of these conditions.
Stayed 5 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Good Chelsea location, cozy room, clean, great service.
Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Staff & service
It is a very functional hotel and well situated. The rooms are tight for space and corridors very dark but it is clean and the shower is excellent. Staff are friendly and helpful.
Stayed 5 nights in Mar 2020

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