Spa Hotels & Resorts in New Toronto from AU$118

"This is a great bargain. The facilities are showing their age, but the staff was lovely."

"Our recent stay at the Fairmont Royal York fell well below expectations, especially for what was meant to be a special milestone with my family. Upon arrival, our room was not properly set up and was missing furniture. More concerning was a serious disturbance in the hallway overnight involving aggressive and profane behaviour that woke our family in a panic and required a call to security. It was unsettling and far from the experience we expected. While breakfast was offered after the initial issue, it did little to improve the stay. The overall experience remained disrupted and disappointing. What has been most frustrating, however, is the hotel’s response afterward. Despite multiple detailed follow-ups, I received repeated, nearly identical replies from different individuals, each offering the same generic 25% discount on a future stay. The back-and-forth felt impersonal and, at times, patronizing, rather than a genuine attempt to address the situation. A conditional discount requiring a return visit does not resolve what occurred. Overall, this experience has left a poor impression and diminished my confidence in the level of service expected from this property."

"Ok"

"Very nice and spacious rooms"

"Coming from out of town we needed a place to stay before a 7 a.m. appt at the TGH so chose the less expensive room with two double beds. Beds were very comfortable and the room was very clean."

"Stains on sheets. Stain on chair. Toilet wouldn’t flush and needed to lift lid to get water to fi. Bathroom falling apart. Quality per room varies greatly. "

"Clean property with a stove. Would have been better if the room had at least one water bottle. Staff was nice. Food and drinks were great. "

"Area is convenient and the staff is super helpful and welcoming. Rooms are clean but on the small side. "

"The rooms were excellent, clean and spacious. The view of the CN tower from our room made our trip sweeter and the lake right behind the hotel was just icing on the cake, They didn’t have a lot of amenities but overall we enjoyed our stay :) "