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"Clean, fresh. Enjoyed the stay. Breakfast was wonderful. only 2 things wrong, No tissue box in the room and one lamp was missing the lampshade."

"I reserved an accessible room, but did not get one. I double checked my reservation, it stated that's what I asked for. There were no other rooms available so we made do, but thankfully my roommate is not wheelchair bound, then it would've become an issue. The staff were very nice and helpful on an extremely busy weekend."

"Very clean, well appointed rooms with a larger than expected bathroom. Everything new in the last few years with a very chic club room bolted on the end with great common area, restaurant and bar. Food was delicious. A hidden gem in Lenox"

"Great location and resort. Very happy with accommodation's"

"My wife and I both enjoyed our stay. The decor and atmosphere are very nice. The room was spacious. And the facilities were fun—I enjoyed the sitting area on the second floor with all the books, games, and puzzles."

"We were greeted by a very stoic and unhelpful staff member who let us know that we had to pay $100 fee for having our two small dogs with us. We were unaware of this policy as it was not listed on Expedia so we mentioned being surprised and the concierge ignored us and handed us papers to sign. We were a little put off (as we would have gone to another hotel if we had known) but then the room was SO cold and for some reason we couldn't turn the heat up more than 70. There wasn't a real comforter on the bed- it was very thin and the bed was uncomfortable. the only nice part of this stay was the veteran checking us out who was so kind and I witnessed him being very attentive to another guest. Will not be staying here again."

"Un sans fautes"

"A+ for everything and the only annoying thing at times was the card used to enter the room."

"Hot tub and pool was awesome "