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Crowne Plaza Albany - The Desmond Hotel by IHG

3.5 star property
Travelers can savor American cuisine at Mr. D's restaurant, warm up by the lobby fireplace, or enjoy a cocktail at the bar in this Albany retreat

Choose dates to view prices

Crowne Plaza Albany - The Desmond Hotel offers a welcoming atmosphere in the heart of Albany. Enjoy tasty American dishes at Mr. D's, cozy up by the lobby fireplace, or sip a well-crafted cocktail at the bar. The 24-hour gym provides a convenient spot for an energizing workout.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$208
includes taxes & fees
25 Jan - 26 Jan

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Single Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(62 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(97 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Duplex, 1 King Bed (Suite)

Duplex, 1 King Bed (Suite)

Duplex, 1 King Bed (Suite)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - twin
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - twin
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | View from room

Standard Room, 1 King Bed (Top Floor)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

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About the area

Located in Albany, Crowne Plaza Albany - The Desmond Hotel by IHG is in the business district and near the airport. Palace Theater and Proctors Theater are cultural highlights, and travellers looking to shop may want to visit Colonie Center Mall and Crossgates Mall. Siena College and University at Albany are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing.
Visit our Albany travel guideOpens in a new window
Map
660 Albany Shaker Rd, Albany, NY, 12211

What's nearby

  • Watervliet Shaker National Historic Site - 3 min drive - 3.2 km
  • Shaker Heritage Society - 3 min drive - 3.2 km
  • Colonie Center Mall - 3 min drive - 3.3 km
  • New York National Guard Headquarters - 3 min drive - 2.9 km
  • University at Albany - 6 min drive - 9.0 km

Getting around

  • Albany International Airport Station - 5 min drive
  • Albany, NY (ALB-Albany Intl.) - 6 min drive

Restaurants

  • ‪Olive Garden - ‬15 min walk
  • ‪The Tavern at the Desmond - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪LongHorn Steakhouse - ‬20 min walk

About this property

Crowne Plaza Albany - The Desmond Hotel by IHG

Hotel near Colonie Center Mall
Located close to Siena College, Crowne Plaza Albany - The Desmond Hotel by IHG provides a free return airport shuttle, a garden and dry cleaning/laundry services. The on-site American cuisine restaurant, Mr. D's, offers breakfast, brunch, lunch, dinner and happy hour. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as a fireplace in reception and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking, plus extended parking (surcharge)
  • Cooked-to-order breakfast (surcharge), a free local area shuttle and bike hire
  • An electric car charging station, express check-out and express check-in
  • Guest reviews speak highly of the dining options and helpful staff
Room features
All 322 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Baths or showers, free toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and mini fridges

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 miles
  • Onsite parking available only on request
  • Free self parking on site
  • Uncovered extended parking on site (USD 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 7:00 AM to noon on weekends; USD 8 to 13 for adults and USD 5 to 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. D's

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (23,433 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • Lift (89 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 43 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 13 for adults and USD 5 to 12 for children
  • Uncovered extended parking fee: USD 15 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Desmond
Desmond Albany
Desmond Hotel
Desmond Hotel Albany
Hotel Desmond
The Desmond Hotel Conference Center
The Desmond Hotel Albany
Crowne Plaza Albany The Desmond Hotel
Crowne Plaza Albany The Desmond Hotel an IHG Hotel
Crowne Plaza Albany - The Desmond Hotel by IHG Hotel
Crowne Plaza Albany - The Desmond Hotel by IHG Albany
Crowne Plaza Albany - The Desmond Hotel by IHG Hotel Albany

Frequently asked questions

Does Crowne Plaza Albany - The Desmond Hotel by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Crowne Plaza Albany - The Desmond Hotel by IHG?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Albany - The Desmond Hotel by IHG on 25 Jan 2026 start from AU$208.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Albany - The Desmond Hotel by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 43 kg per pet. There's a deposit of USD 100 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Crowne Plaza Albany - The Desmond Hotel by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Albany - The Desmond Hotel by IHG?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Albany - The Desmond Hotel by IHG?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza Albany - The Desmond Hotel by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Crowne Plaza Albany - The Desmond Hotel by IHG located?

Situated near the airport, this hotel is 1.7 mi (2.8 km) from Colonie Center Mall and 3.1 mi (5 km) from Siena College. Crossgates Mall and University at Albany are also within 6 mi (10 km).

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Reviews

Crowne Plaza Albany - The Desmond Hotel by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 707 out of 1002 reviews
Rating 8 - Good. 173 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

Reviews

10/10 Excellent

Amel Nahree

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and restaurant on site was great for dinner and breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Dragos

Liked: Cleanliness, property conditions & facilities
Nice hotel, large and clean room and the location was great for our event.
Stayed 1 night in Dec 2025

8/10 Good

Nancy

Being five minutes from the airport was a plus when catching a 6 am flight.
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the food was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Always impressed by this property. Stayed there a number of times and never disappointed. The staff is very professional and appreciative.
Stayed 1 night in Dec 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room. Love that there was a the full bar and restaurant.
Stayed 1 night in Dec 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
Clean and comfortable, friendly and helpful staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe parking area, very clean and great staff!
Stayed 2 nights in Oct 2025

10/10 Excellent

Prya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful!
Stayed 2 nights in Nov 2025

10/10 Excellent

margaret

Liked: Amenities, property conditions & facilities
excellent rooms, great restaurant and very friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Rifat

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Oct 2025

8/10 Good

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu at breakfast and staff were great. Rooms are ok - dingy in corners and pillows were slightly stained, otherwise clean. Got in very late and my son was sick so we crashed. Could hear the person on 2nd floor flush toilet throughout the night.
Stayed 1 night in Jan 2026

10/10 Excellent

Nelumka

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located. Close by food options, airport and quick drive to Troy. Staff is very polite and service is wonderful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with great service
Stayed 1 night in Sep 2025

8/10 Good

Jane M.

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has been around for a long time. Very convenient to the airport.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sheneikwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and staff was responsive and kind.
Stayed 2 nights in Oct 2025

8/10 Good

katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Right outside Albany airport entrance. Easy parking. Excellent restaurant.
Stayed 1 night in Oct 2025

10/10 Excellent

Karyse

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay and helpful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to airport with great shuttle service
Stayed 1 night in Sep 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast, food was fabulous. Excellent cook, great waitresses, great friendly and welcoming front desk overall excellent experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for a park and stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet room with plenty of space.
Stayed 1 night in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and very comfortable beds. The hall way was noisy at times but not for long periods. An included breakfast would have been a big plus! Otherwise please
Stayed 2 nights in Nov 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to shopping. Even though near an airport, it was still pretty quiet.
Stayed 1 night in Aug 2025