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Reviews of Bethel Xperience Homestay

3 out of 5
Bethel Xperience Homestay
Teglar Loroupe Road, Kings Millenium, Nairobi

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Abraham Ngosa

Stayed 1 night in Oct 2020

10/10 Excellent

Sara, South Carolina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such an amazing accommodating family, would definitely love to go back. The view of the park, having the opportunity to see the lion,giraffe, and wildlife from the room. Its was wonderful view to wake up to.
Stayed 2 nights in Dec 2019
Response from Enock on 20 Jan 2020
Thank you Sara for allowing us to host you in our other property that faces the Nairobi National Park. We look forward to hosting you again.

8/10 Good

Hoyt

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Enock on 11 Aug 2019
Thank you Hoyt, it was great hosting you

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018
Response from enc on 9 Feb 2019
Thank you for staying with us

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bethel was a mixed bag of experiences. It was difficult to find - especially at night. Our driver called Enoch several times and Enoch was responsive, and gave directions, however the roads surrounding the place had potholes and huge cracks. On arriving, a guard brought us up and on knocking the door, no one opened it. We waited 20 minutes at night, despite the owner knowing we were on the way. After the guard had disappeared in all that time, presumably to find someone to let us in, someone finally opened the door after all that knocking. I didn't get his name, but he wasn't Enoch and wasn't very communicative. The apartment was as pictured; seemed to have three or four rooms (we occupied the two with connecting bathrooms). Bedrooms were okay, mattress was comfortable but pillows were a bit old and lumpy. Bathrooms were reasonably clean, but only one towel was provided per bathroom (2 towels between 4 travelers). Water pressure was good in one bathroom and poor in the other, and while the hot water was responsive, there was no clear way of controlling the water temperature as there was only one tap. There were also no bins in the bathroom. Advertised to come with bottled water and breakfast, but it was not provided. The stove and kettle did not work, we were unable to boil water. WiFi worked reasonably well, dropped occasionally. The apartment is in a residential area and run most likely as a homestay. Unfortunately our experience was less than ideal.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Convenient location not far from the airport. Otherwise secluded and not in a good area. Need to improve on service.
Stayed 1 night in Sep 2018
Response from enock on 28 Sept 2018
Thank you for staying with us.

8/10 Good

Wesley

Good but not your traditional motel stay.
This was a very nice place to stay. The room was clean, well appointed, and the adjoining private bathroom was spacious, clean and very nice. The manager was very helpful and did all he could to make our 3 night stay a good experience. This included cooking us breakfast and arranging transportation to the airport. However, one must realize that this is not a traditional motel room. Our room was a bedroom with double bed and private bathroom that was part of a four bedroom apartment. There is a common sitting area with TV and a shared apartment kitchen with a full size refrigerator, range, microwave, sink and so forth. There is no food unless you bring some including no vending machines available as it is in a condominium building. There is good off-street, secured parking, and an elevator to take you to your room. There are no restaurants in the compound so you must walk or drive to nearby locations. Food delivery is available. With all that taken into account this is a good value and a comfortable, quiet place to stay. Be sure to read and follow directions and contact the property 24 hours before your stay. Also it is located inside Kings Millennium Condominiums, not knowing this confused us when we were looking for the property.
Stayed 3 nights in Aug 2018
Response from Simba on 30 Aug 2018
Thank you Wesley, it was more than an honor hosting you, you. Our doors are open for you!

2/10 Terrible

Wycliffe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Worst Booking I ever Made
My dream trip turned into a nightmare. I was promised a pick up from the airport but in arrival there was noone to pick me up. I spent 30 minutes walking back and forth checking on all the waiting drivers in vain. When I decided to take another taxi, none is the drivers knew the place even after I showed them the Google map. They only the general neighborhood but not the house. Eventually I had no choice but to take a taxi and check in on a hotel in Nairobi city. The following day when I wrote to the proprietor about my situation he insisted that his driver was at the airport but could not find me. In short it was my fault.
Stayed 1 night in Jun 2018
Response from Enock on 8 June 2018
My apologies, My driver waited for 2 hours and I sent you a message that he was still waiting!

8/10 Good

Dean

Liked: Staff & service, property conditions & facilities, room comfort
The stay was good although finding it was a bit difficult.
Response from Enock on 13 Mar 2018
Thank you for staying at my location

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
propre et sécurisé
Chez l’habitant, attention impossible à trouver si vous commandez un taxi pour vous rendre à l’aeroport.
Stayed 1 night in Sep 2019
Response from Metrine on 23 Sept 2019
Thank you for staying with us, we always organize for airport shuttle services which makes it easier for our guests who requests for this service, in advance. Thank you, you were such a delightful guest.

8/10 Good

Jacob Mogire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nær overnatting til flyplassen i Nairobi
Vi bare sov her, men det var helt greit og en hyggelig utleier. Og nærhet til flyplassen.
Stayed 1 night in Oct 2018

10/10 Excellent

Martine, Gatineau, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très accueuillant, mais on a oublié de me prendre à l'aerooport comme entendu, alors mieux de confirmer ce transport quelques jours à l'avance. J'ai oublié ma caméra dans la chambre en partant, je les ai contacté et ils l'ont gardé pour moi en attendant quue je la récupère.
Stayed 1 night in Aug 2018
Response from Enock on 24 Aug 2018
Merci de rester avec nous

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riktigt bra och oerhört prisvärt
Vägen till boendet riktigt dålig, men på andra sidan muren fanns parken med vilda Djur, så hade man haft kikare kunde man se dem från takterassen . Kändes som man betlad3e halva priset ungefär för boendet. Riktigt bra, och trevlig man som skötte om det hela.
Response from Don on 30 Mar 2018
Tack för att du bodde hos oss. Vi har två platser, den andra platsen var överbokad. Därför tog vi dig där det finns vilda djur