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Reviews of Aishi Machame Hotel

3 out of 5
Aishi Machame Hotel
Plot 178A, Machame District, Moshi

Reviews

8.4

Very good

Rating 10 - Excellent. 6 out of 14 reviews" "
Rating 8 - Good. 6 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

David, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Mark, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to get ready to hike Kili or go on a safari. Not 5 star but pretty nice - decent food, great service and ready to please. Good wifi and hot water! Lots of people going coming from Kili!
Stayed 1 night in Sep 2022

10/10 Excellent

charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden area felt like a little slice of paradise with bunnies running around freely helping to maintain the grass - as well as donkeys. Monkeys were climbing in the trees, and occasionally a large turtle would cross the lawn. The place itself was very calming and the staff sweet and helpful.
Stayed 2 nights in Aug 2022

10/10 Excellent

charlotte

Stayed 2 nights in Jul 2022

8/10 Good

KMR, Taichung, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. The room and sheets were pleasantly clean. Buffet breakfast had several options, mainly English breakfast style. I especially enjoyed their yogurt cups and fresh fruit. The avocado sandwich is also tasty. The availability of the buffet seems to depend on the number of guests present at the hotel but you can also choose from their breakfast menu. They also have lunch and dinner menus. There are day trip tours that the receptionist(s) is happy to assist you with organising. During my brief stay, I chose to visit Tarangire. Very beautiful place however, the tour was rushed to fit viewing as many animals as possible into approx. 6 hours. So I'd advise asking to extend the trip and spend the night at a hotel near the safari location instead. Regretted choosing a double bed because the joint down the centre is definitely uncomfortable. Apparently you can view Mt. Kilimanjaro from the rooftop of the facility however, it always seemed cloudy so I never had the opportunity to marvel from this location. Unfortunately, I didn't jump into the pool however, I did lounge poolside to catch some warmth for the day as it gets a bit chilly at night. Generally, it's a great spot for relaxation and escape from city life and thankfully there's WIFI available in most parts of the hotel so you can send and receive emails comfortably (don't expect high speeds for proper streaming of videos, etc.).
Stayed 6 nights in Sep 2019

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, serene location in a small forest next to a stream on the lower slopes of Kilimanjaro. Very good attention and service.
Stayed 1 night in Jul 2019

8/10 Good

Abdul

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

8/10 Good

Darren

Well appointed hotel in the Moshi area, with great restaurant and outdoor facilities (pool, patio, etc.). Staff was very quick to tend to guest needs, which was greatly appreciated. The location is relatively remote, which is fine for relaxation. My only concern was there seemed to be many issues with the room locks and keys, had to change my room due to malfunctions.
Stayed 1 night in Nov 2018

10/10 Excellent

Kemila, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charm
The hotel property includes lush tropical gardens with a very nice pool set amongst them. The restaurant overlooks the gardens and it appears most if not all of the rooms do as well. The pool and gardens create a lovely space to chill and relax. The food and drinks at the restaurant are good and reasonably priced. The staff are friendly, helpful, and attentive. Our room was a little on the small size. Although a bit cramped with a king bed, the space was manageable. However both the carpet and mattress had seen better days and the in-room safe did not work, likely needing batteries. This was not a problem for us and we did not report it. The major complaint we have is the lack of adequate mosquito prevention. The rooms lack screens on the windows. Although mosquito nets are provided when requested, the one they gave us did not fit the bed and the hook holding it to the ceiling came out when we tried to stretch the net to cover the bed. There is insect killer spray provided in the room with the expectation that you close all the windows, spray the room thoroughly and leave for ten minutes while it does its job. However there was no instruction stating this and this solution leaves you a chemical laden room with no fresh air with mid twenties temperature during our stay. So I was left with ten mosquito bites across my back when I awoke in the morning. If the mosquito issue was solved or you are comfortable with the chemical solution, the hotel is good value and a nicely re
Stayed 1 night in Nov 2017
Response from Valerie on 18 Jan 2018
Hi Kemila! Many thanks for your positive review. We are delighted to hear such heartwarming words. We are doing the renovation very soon and the mosquitoes problem will be solved among those that you could face during your stay, so please welcome again to renewed Aishi Machame! Regards, GM

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location with serene environment just at the bottom of the famous world known Mount Kilimanjaro. It is such a great facility and food prepared well and fresh coffee which made my stay more relaxing.
Stayed 1 night in Nov 2017

10/10 Excellent

Cynthia, Usa River Tanzania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful place
We had a lovely stay. The food is GREAT, the room rate was quite low compared to other places, and the location, in view of Kilimanjaro, was wonderful. (Check out the rooftop observatory and telescope!) The grounds are beautiful -- lots of flowers and flowering trees -- and the place is in a quiet location. The staff was very responsive to our requests. The pool is SUPER. This is a great place to take a break.
Stayed 2 nights in Oct 2017
Response from Ekaterina Privalovich on 6 Nov 2017
Dear Cynthia, Thank you very much for your nice words and for very first review for our hotel (we still newbies at Expedia.com). Indeed, since at our altitude (1200 m) there are not so many mosquitoes we do not have window's shields. But we always can organize an extra bed net for the guest safety and comfort. We always try to meet guests' expectations and special requests - just let us know! Thank you once again for staying with us, Ekaterina Privalovich General Manager Aishi Machame Hotel

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

Bernhard, Hessen

Disliked: Property conditions & facilities
Tolles Ambiente, renovierungsbedürftiges Haus
Wir waren 2 Nächte im Hotel. Das Personal war äußerst freundlich und bemüht und erfüllte uns jeden Wunsch. Allerdings waren Bad und Toilette in dringend renovierungsbedürftigem Zustand. Schöner Garten.
Stayed 2 nights in Apr 2018
Response from Anne on 23 Apr 2018
Dear Bernhard, thank you for writing this feedback, we do appreciate it a lot! We are also glad to receive your warm words for the staff and apologize for the bathroom inconvenience you've experienced. We are now renovating the hotel and hope the next time you will be able to see significant improvement. Thank you for your stay with us and hope to see you again!

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, room comfort
Nice stay
Hotel is good for Kilimanjaro travelers. Really nice garden, good food.
Stayed 1 night in Mar 2018
Response from Anne on 26 Mar 2018
Dear Kristina, thank you for your positive review. We are glad that you enjoyed your stay with us! Looking forward meeting you again in our hotel!