Ayala Street and Makati Avenue, Makati, Manila, 1200
Explore the area
Popular LocationMakati Medical Center17 min walk
AirportManila (MNL-Ninoy Aquino Intl.)26 min drive
Popular LocationSM City BF Parañaque28 min drive
Popular LocationSM North EDSA41 min drive
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About this area
Makati
In the entertainment district, Makati Shangri-La, Manila is in Makati Central Business District, a neighbourhood in Makati with good shopping. Travellers who have shopping on the agenda can visit SM Mall of Asia and Venice Grand Canal Mall, while those looking for another kind of activity may want to check out Manila Bay. Looking to enjoy an event or a game while in town? See what's going on at Smart Araneta Coliseum, or consider a night out at Oasis Manila.
Luxury Makati hotel in Makati Central Business District, near Makati Medical Center
Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site.
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished. A pillow menu is available. 32-inch LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.
This Makati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Spa at the Shangri La has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Languages spoken
English, Filipino
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Free secured, covered self-parking on site
Free valet parking on site
Wheelchair-accessible parking and van parking available
24-hour return airport shuttle (surcharge)
Limo/town car service
Food and drink
5 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available
Restaurants on site
Circles Event Cafe
Inagiku
Shang Palace
Sage Tapas Bar
Sage
Things to do
24-hour fitness centre
Art gallery
Children's pool
Full-service spa
Outdoor pool
Sauna
Shopping centre
Shopping
Hot tub
Steam room
Family friendly
Babysitting (surcharge)
Children's pool
Laundry facilities
Outdoor pool
Fridge
Snack bar/deli
Conveniences
ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services
Business services
Business centre
Conference centre (15780 square feet of space)
Meeting rooms - 12
Outdoors
Garden
Pool sunloungers
Spa
Aromatherapy
Body treatments
Massages
Massage/treatment rooms
Sauna
Steam room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Airport shuttle fee: PHP 3450 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
We should mention
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
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Shangrila Makati
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Makati Shangri-La, Manila Hotel Makati
Frequently asked questions
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.
No, pets are not allowed at this property.
Self parking and valet parking are free at this property.
Check-in is from 8:00 AM - 11:30 PM.
Check-out is at 6:00 PM.
Yes, there's an airport shuttle. A fee of PHP 3450 per vehicle applies.
Located in Makati Central Business District, this luxury hotel is 0.3 mi (0.4 km) from Ayala Center and within 3 mi (5 km) of Makati Medical Center and St Luke's Medical Center Global City. Fort Bonifacio and Venice Grand Canal Mall are also within 3 mi (5 km). Ayala Station is 10 minutes by foot and Ayala Center Station is 10 minutes.
Yes, Makati Shangri-La, Manila offers free cancellation on select room rates, because flexibility matters! Please refer to Makati Shangri-La, Manila cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.4
Excellent
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Great location
Wonderful staff
Impressive lobby
Lovely hair salon
Yummy breakfast restaurant
Will recommend and return to this property whenever possible. Clean and bright.