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"Room excellent, upgraded to executive room, but on 2nd floor, with no lift working. This was OK, but only because we had very light luggage. We really need a ground floor room if there's no lift now, as we are both pensioners sand beginning to experience mobility issues with stairs."

"Breakfast was very good, good variety and hot. My wife is Lactose intolerant and wheat free. The staff were very helpful in making sure that she was given freshly cooked items. The room was clean ans Sraff very friendly. We didn't use the bar as were were attending an R.A.F. Reunion. The only disappointment was the cost of the car park."

"Good location , £11 parking for hotel guests. Fantastic staff, very helpful "

"Such a lovely 2 night stay. Staff were really friendly and helpful. Clean and lovely hotel for the price paid. Only downside to the stay was that on Saturday night although the pub was over half empty there was over a 60 minute+ wait. So we had to travel else where to eat."

"We had a great one night stay at the Hex hotel before visiting the zoo. The hotel was immaculate and the rooms were well thought out for families."

"Hotel was a bit grubby and in need of new decor, staff were great and helpful but room booked for 3 with sofa bed had no bedding suppled"

"Ideal location with marvellous views of the cathedral. Parking easy. The hotel itself tired and reminiscent of previous faded 1980s glories. Needs refurbishment. The staff though truly excellent and that was a redeeming feature"

"I stupidly asked Gemini " I want to surprise my daughter with a weekend away, the destination doesn't matter the highlight of the trip is the hotel" and The Earl of Doncaster came up, as one of the options on the train route selected The staff were lovely from the off, both front of house and bar staff, but it wasn't the experience I wanted. We stayed in room 215, in the right corner of the room had major water damage, wall paper and ceiling were brown. The bathroom was nice enough, wet room and everything looked clean. The ceiling maybe made of papier mache as you can hear every footstep from the rooms above Finally, the actual stay, 215 is above the function room, I had a 7 year old in tears as she couldnt get to sleep.as the noise was ridiculous, the volume was reduced around 11:45 but it could still be heard. I mentioned it on the way out when I was asked how my stay was, the reponse to my honest feedback "we cant control noisy guests" Anyway, I'd say fine as a base for the races if you're planning to make noise yourself, otherwise avoid."

"Room was very nice. Internet was spasmodic. Breakfast was terrible it was cold and waited 40 minutes for tea and toast. Very noisy from street outside."