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"Everything perfectly I love the hotel sooo classy "

"Wonderful, clean, well located, great staff, delicious breakfast."

"The hotel is located far from the lake and in a non pedestrian friendly area, taxis are not plentiful. They don’t serve coffee until 7am, So if you wake up earlier, and ask for coffee, they won’t help. Dinner and breakfast buffet are bad quality, reheated stale food."

"The onsets were not as good as other hotels we visited, definitely need some updating and maintenance. Very traditional. The dinner was a great experience. But the breakfast should have had more variety. No coffee. It felt more like a production line than a personal experience. The staff were very polite, though"

"Air con was good and the room was clean and tidy. Washroom at the front desk is very hi tech . The view from my room window was very beautiful. "

"The hotel has an amazing location. On a clear day, Mount Fuji can be seen directly from the hotel which has a wonderful observation room. Breakfast is good with plenty of choice. The onsen is also a lovely treat at the end of the day- and spotlessly clean. We love staying here. There is a shuttle service provided to/from the station as the hotel is a little out of town."

"Breakfast was small but nice. Staff were very friendly. Our window wouldn’t close properly in our room but not a huge deal as it was warm. "

"Etablissement avec une couleur retro, à la japona.se. on s'y sent bien, les chambres sont d'excellentes qualité et le personnel très agréable. Nous y retournerons très certainement"

"The rooms give a cabin feel and theres a forest around which is nice. There is a Don Quijote very close which is convienent. Very close to the theme park as well if you were planning to go there. Overall good spot."