Medical District Hotels, Memphis

"My room was horrible. The hallway carpet was disgusting. The phone on the desk didn't work. There was no smoke detector. Floors hadn't been vacuumed. Coffee table was sticky and hadn't been cleaned. The sheer curtain had a huge tear in it so the blackout curtain was closed when I got in the room, which should have let me know something was wrong. The back of the remote control was missing. The walls are extremely thin. I got woken up Friday night by the people next door having sex, very loudly I might add. Needless to say, I will NOT be returning there."

"overall the stay was great ! the rooms are a little outdated to me especially for how nice and inviting the lobby was ! the rooms were a bit of a let down however everything was clean and amenities were good . The staff were super friendly "

"10/10 recommend staying at Big Cypress Lodge! My kids loved it! The rooms are amazing (as long as you get interior balcony). We will definitely stay here again in the future. "

"TV remote stopped working, room outdated (Ive stayed here before). Bed hard as a rock, woke up with a hurting back. I will never stay here again. "

"Good location. Very good breakfast."

"We enjoy staying at this hotel. The staff is friendly and the property is clean. The hotel provides paring at a reasonable rate and the parking is safe . Also, Beale street is within walking distance from the hotel. "

"We have stayed here a few times when we come to watch the Grizzlies, but we will think twice when we come back to Memphis in December. Our room was not ready after the 4:00 p.m. check-in time, so we ran behind meeting up with friends. The man who had to not only deal with, but MANY other was giving it his best, so thank you. I asked to speak with a manager, but he/she never showed. Courtside Grill-avoid if you want breakfast. We waited for over 10 minutes for someone just to greet us. After we were seated, it took more time, and the food was not good. I can't imagine how bad service really gets because they were not even busy. Westin, do better if you want to keep loyal customers."

"Nice bright room. Very comfortable bed!"

"The downtown location was convenient, but the hotel itself could stand some refurbishments. The carpet in the hallway, and our room, was worn and stained. The paint on the doors was chipped in multiple places. Housekeeping was only offered upon request. The front desk employees were friendly and trying very hard to provide elevated service, but the hotel was just average. "