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Pillow top beds, in-room safe, individually decorated
Pillow top beds, in-room safe, individually decorated
Pillow top beds, in-room safe, individually decorated

Guest reviews

4.5/5 Wonderful
1,088 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Spa
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationBass Pro Shops at the Pyramid5 min walk
Popular LocationCannon Center for Performing Arts12 min walk
Popular LocationMud Island River Park13 min walk
AirportMemphis, TN (MEM-Memphis Intl.)17 min drive

Choose dates to view prices

  • Interior King Room

    4.8/5 guest room rating

    Room amenities

    • 48 sq m
    • Resort view
    • Sleeps 3
    More detailsInterior King Room
  • Interior Double Queen Room

    4.8/5 guest room rating

    Room amenities

    • 48 sq m
    • Resort view
    • Sleeps 4
    More detailsInterior Double Queen Room
  • Junior Suite

    Room amenities

    • 117 sq m
    • City view
    • Sleeps 6
    More detailsJunior Suite

About this area

Memphis

Located in Memphis, Big Cypress Lodge is in the entertainment district and near the airport. Orpheum Theatre and Stax Museum of American Soul Music are cultural highlights, and some of the area's notable landmarks include Beale Street and Sun Studio. Don't miss out on a visit to Memphis Zoo.

Map
Popular Location

What's nearby

  • Bass Pro Shops at the Pyramid - 5 min walk
  • Cannon Center for Performing Arts - 12 min walk
  • Mud Island River Park - 13 min walk
  • AutoZone Park - 3 min drive
  • Mud Island - 5 min drive

Getting around

  • Memphis Central Station - 8 min drive
  • Memphis, TN (MEM-Memphis Intl.) - 17 min drive

Restaurants

  • The Lookout — 1 min walk
  • Uncle Buck's Fishbowl — 1 min walk
  • Blue Plate Cafe - 15 min walk
  • Bardog Tavern - 16 min walk
  • Cafe Keough - 16 min walk

About this property

Big Cypress Lodge

Luxury Memphis hotel in Downtown Memphis, walk to Bass Pro Shops at the Pyramid
This smoke-free hotel features 2 restaurants, a full-service spa and 3 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a coffee shop/café and a 24-hour business centre are on-site. All 104 individually decorated rooms feature free WiFi and pillowtop beds. In addition to upscale touches, such as private spa tubs and fireplaces, guests will find flat-screen TVs with cable channels and balconies.
Big Cypress Lodge offers 104 forms of accommodation with private hot tubs and fireplaces. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include iPod docking stations and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 20.00 per night
  • Valet parking: USD 20.00 per night

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15 for adults and USD 10 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Archery
  • Billiards/pool table
  • Bowling alley
  • Full-service spa
  • Shopping centre
  • Shopping

Family friendly

  • Bowling alley
  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space (6000 square feet)

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Private hot tub
  • Safe
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property has Mandatory Valet Parking.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Business centre/computer access
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: USD 15 for adults and USD 10 for children (approximately)
  • Self-parking fee: USD 20.00 per night
  • Valet parking fee: USD 20.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Big Cypress Lodge Memphis
Big Cypress Lodge
Big Cypress Memphis
Big Cypress

Frequently asked questions

Can I cancel my reservation for free at Big Cypress Lodge and receive a full refund?
Yes, Big Cypress Lodge offers free cancellation on select room rates, because flexibility matters! Please refer to Big Cypress Lodge cancellation policy on our site for more details about any exclusions or requirements.
Is Big Cypress Lodge pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for USD 20.00 per night. Valet parking is available for USD 20.00 per night.
What time is check-in at this property?
Check-in is from 3:00 PM to anytime.
What time is check-out at this hotel?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is this property located?
Located in Downtown Memphis, this luxury hotel is within 1 mi (2 km) of Bass Pro Shops at the Pyramid, Orpheum Theatre and Beale Street. Sun Studio and Memphis Zoo are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Big Cypress Lodge

4.5
Wonderful
5 - Excellent
795
4 - Good
177
3 - Okay
58
2 - Mediocre
33
1 - Poor
25
4.7
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.7
Property condition

1/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service, amenities

After paying nearly $400 for our room, we had to wait an hour to even check in at the proper check in time then pay an additional $100 holding fee where we also got charged for parking in a public parking lot at bass pro. We also attempted to order room service and after over an hour of not receiving room service and calling to check on it, they called our room to ask if we still wanted it instead of just bringing it. Needless to say at that point we were over it and canceled it then still got charged for it anyways. Restaurant seemed unorganized as well. We will not be staying here again or at any sister lodge for that matter. Such a beautiful hotel and room that totally went to waste.

Stayed 1 night in Jul 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything was super cool and the rooms were amazing

    Stayed 1 night in Jul 2020

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 1 night in Jul 2020

      4/5 Good

      • Liked: Staff & service, property conditions & facilities

      Staff was friendly...it was a little confusing regarding when things were open and available...closed breakfast because staff didn't show up which was disappointing and there were someone else's left overs in the refrigerator when we arrived..kinda makes you wander how well it was really cleaned...but we saw several cool things there

      Stayed 1 night in Jul 2020